Ted Britt Chevrolet
Sterling, VA
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538 Reviews of Ted Britt Chevrolet
I was in the market for an electric vehicle and was undecided about the Ford Fusion Electri and Chevy Volt, leaning toward the Fusion. Spencer provided a very pressure free shopping experience and ult undecided about the Ford Fusion Electri and Chevy Volt, leaning toward the Fusion. Spencer provided a very pressure free shopping experience and ultimately persuaded me to the Volt with his up front knowledge of the car and willingness to answer and/or research my questions even if he did know the answer. Working with Spencer and Ted Britt Chevrolet was a pleasant overall experience. More
I was thrilled to have been able to take my car for inspection late Friday afternoon, but this would not have been possible without Mike who agreed that I bring my car in. He was very courteous and hel inspection late Friday afternoon, but this would not have been possible without Mike who agreed that I bring my car in. He was very courteous and helpful, and went the extra mile to make my day considering my crazy busy schedule. He even gave me great discount for mother's day and my birthday. I was very happy with the good and quick service and I would definitely return and recommend this dealer to all my friends in the future. What a great manager Mike is! Thank you very much, Laila More
Staff was friendly when I entered the service area. I spoke with two, friendly and helpful employees (Mike (assistant service manager) and Eddie (mechanic) before I ended up with my point of contact (Ron spoke with two, friendly and helpful employees (Mike (assistant service manager) and Eddie (mechanic) before I ended up with my point of contact (Ronald Martin). Ronald was friendly, well spoken and on top of it. He made sure my car was serviced in a timely fashion. I told him I had a 2-1/2 hour window I was able to wait in the shop before I needed to leave to pick up my 5-year-old daughter from a neighbor's house. Fortunately, what needed to be done to my 2010 Chevy Tahoe was completed within the 2-1/2 hour timeframe with 15-minutes to spare! When I walked out to get my vehicle, I noticed the windows had been cleaned and the pollen brushed off. Overall, I was very happy with the service I received on Friday, May 10th. Then again, there weren't any major malfunctions to my truck, thank goodness. The only negative, being quoted $300 to have (1) small door ding repaired, which bummed me out and I obviously, turned down. However; thanks to Ronald, I walked out with a referral. In the coming week or two, I will be back in the service department for a part replacement and I can only hope round two measures up to be the same as today's experience which was very good. Side note ~ the renovations to the dealership make it a pleasant environment to wait around in. More
this was by far the best car buying experience I've had. They were very friendly and really worked with us to get us where we wanted to be price wise. I never once felt like they were trying to sell had. They were very friendly and really worked with us to get us where we wanted to be price wise. I never once felt like they were trying to sell me a car. More
I had a great visit at Ted Britt Chevrolet today! I was greeted as soon as I exited my vehicle. When I walked in, Chris greeted me with a smile and confirmed that the parts ordered for my car were there an greeted as soon as I exited my vehicle. When I walked in, Chris greeted me with a smile and confirmed that the parts ordered for my car were there and ready to be installed. After taking my keys I stayed in their quiet waiting area. After about 20 minutes, Chris came in to talk with me and make sure I had everything I needed. Less than hour after walking in the door everything was done and ready. Chris was very friendly and efficient. As was the woman who checked me out. All in all I would recommend Ted Britt Chevrolet for anybody's car needs and would highly recommend Chris Thomas to anyone in need of service. Thanks! More
Ronald Martin was very patient and informative during my visit for the Chevrolet Lumina. He listened and shared knowledge of future services needed as I asked questions. The upfront and courteous attitude e visit for the Chevrolet Lumina. He listened and shared knowledge of future services needed as I asked questions. The upfront and courteous attitude exhibited by Ronald Martin made me comfortable which is not usual with car dealership service. Now, I would not hesitate to recommend Ronald Martin at Ted Britt Chevrolet to consult if your Chevy need to be serviced. More
We bought a new Chevy volt from Ted Britt last month, our over all experience was good with Ted Britt Chevrolet & the sales persons we worked with. over all experience was good with Ted Britt Chevrolet & the sales persons we worked with. More
Went in, wasn't sure what I was going to buy. Was immediately greeted by Mas who showed me one of the Cameros there. Went for a nice long test drive, wasn't hassled and felt comfortable through the s immediately greeted by Mas who showed me one of the Cameros there. Went for a nice long test drive, wasn't hassled and felt comfortable through the sale. More
In February I found this truck, a black 2003 Chevrolet Silverado SS, online listed on Ebay. I drove from central Virginia to the dealership on a Saturday to see and test drive the truck. Nice truck but ha Silverado SS, online listed on Ebay. I drove from central Virginia to the dealership on a Saturday to see and test drive the truck. Nice truck but had issues which they would not address at all. Claiming that they had brakes worked on in their service department and that the previous sales manager had paid too much for it from a wholesaler. Seats were worn, it was dirty, the battery was dead, and the exhaust was a cobbled together mess of an aftermarket muffler welded in to stock pipes with rusty aftermarket exhaust tips. It was not presentable at all. Mr. Tim Lee offered to adjust the sale price to $14,000.00 from $15,995.00 which was still over the Car Fax recommended price of $13,000.00. I left that day to finalize my financing with my bank. I decided to wait at that time to buy this truck because it was over priced. About a month later I saw the truck listed again. I called the salesman whose name was not listed above. They would not deal with the new price of $16,995.00. Even though I was interested it took two days even to get a response back from the dealership. Evidently they were not that motivated to sell the vehicle or didn't care. I assume the latter. Now today, 3 May, I do a search on Auto Trader and what pops up first is the very same truck at Britt Chevrolet. Best part is that the sale price is now $11,950.00. Since I initially inquired about this vehicle I have never been contacted to follow up about a sale. Maybe if I was still interested? Never informed of a new possible sale price or offer. Nothing at all. In my mind this is not a professional or efficient sales department. I would not recommend anyone to buy this vehicle. I would not recommend anyone to do business with this dealership. I have seen other people refer to dealerships as "Stealerships". They must have been referring to the Britt Chevrolet Used Car Sales department. Buyer beware! More
Bought a new Camaro, low pressure, reasonably priced, everyone was very friendly and cooperative, would recommend this dealership to anyone shopping for a Chevy without reservation everyone was very friendly and cooperative, would recommend this dealership to anyone shopping for a Chevy without reservation More

