Ted Britt Chevrolet

My overall experience was good, could have been great. Prior to me coming in for an oil change, I was skeptical on the service that I would receive. On the phone I wasn't told about the combo package of Prior to me coming in for an oil change, I was skeptical on the service that I would receive. On the phone I wasn't told about the combo package of an oil change/tire rotation, I found it out by calling Jim McKay, I didn't go to their location for service because they weren't able to see me the same day - Ted Britt made it convenient for me and the plus side to it, Ted Britt is located near my residence. Once I arrived at Ted Britt, customer service was satisfactory and Ronald Martin made me feel comfortable of wanting to continue my service needs at his location. More

This was the best customer experience I've ever had. Mike was incredibly knowledgable, Shadi was unbelievably friendly yet professional and Carey was thorough and well organized. I'll definitely recomm Mike was incredibly knowledgable, Shadi was unbelievably friendly yet professional and Carey was thorough and well organized. I'll definitely recommend this location to all of my clients, colleagues, friends and family. More

I just want to say that every time that I am in for service they always take care of me. I work with Ronald all the time and he always has a smile on his face, very friendly. Thank you for all that the service they always take care of me. I work with Ronald all the time and he always has a smile on his face, very friendly. Thank you for all that they do to take care of me and keeping my car on the road. More

I was in the market for an electric vehicle and was undecided about the Ford Fusion Electri and Chevy Volt, leaning toward the Fusion. Spencer provided a very pressure free shopping experience and ult undecided about the Ford Fusion Electri and Chevy Volt, leaning toward the Fusion. Spencer provided a very pressure free shopping experience and ultimately persuaded me to the Volt with his up front knowledge of the car and willingness to answer and/or research my questions even if he did know the answer. Working with Spencer and Ted Britt Chevrolet was a pleasant overall experience. More

Staff was friendly when I entered the service area. I spoke with two, friendly and helpful employees (Mike (assistant service manager) and Eddie (mechanic) before I ended up with my point of contact (Ron spoke with two, friendly and helpful employees (Mike (assistant service manager) and Eddie (mechanic) before I ended up with my point of contact (Ronald Martin). Ronald was friendly, well spoken and on top of it. He made sure my car was serviced in a timely fashion. I told him I had a 2-1/2 hour window I was able to wait in the shop before I needed to leave to pick up my 5-year-old daughter from a neighbor's house. Fortunately, what needed to be done to my 2010 Chevy Tahoe was completed within the 2-1/2 hour timeframe with 15-minutes to spare! When I walked out to get my vehicle, I noticed the windows had been cleaned and the pollen brushed off. Overall, I was very happy with the service I received on Friday, May 10th. Then again, there weren't any major malfunctions to my truck, thank goodness. The only negative, being quoted $300 to have (1) small door ding repaired, which bummed me out and I obviously, turned down. However; thanks to Ronald, I walked out with a referral. In the coming week or two, I will be back in the service department for a part replacement and I can only hope round two measures up to be the same as today's experience which was very good. Side note ~ the renovations to the dealership make it a pleasant environment to wait around in. More

I was thrilled to have been able to take my car for inspection late Friday afternoon, but this would not have been possible without Mike who agreed that I bring my car in. He was very courteous and hel inspection late Friday afternoon, but this would not have been possible without Mike who agreed that I bring my car in. He was very courteous and helpful, and went the extra mile to make my day considering my crazy busy schedule. He even gave me great discount for mother's day and my birthday. I was very happy with the good and quick service and I would definitely return and recommend this dealer to all my friends in the future. What a great manager Mike is! Thank you very much, Laila More

this was by far the best car buying experience I've had. They were very friendly and really worked with us to get us where we wanted to be price wise. I never once felt like they were trying to sell had. They were very friendly and really worked with us to get us where we wanted to be price wise. I never once felt like they were trying to sell me a car. More

I had a great visit at Ted Britt Chevrolet today! I was greeted as soon as I exited my vehicle. When I walked in, Chris greeted me with a smile and confirmed that the parts ordered for my car were there an greeted as soon as I exited my vehicle. When I walked in, Chris greeted me with a smile and confirmed that the parts ordered for my car were there and ready to be installed. After taking my keys I stayed in their quiet waiting area. After about 20 minutes, Chris came in to talk with me and make sure I had everything I needed. Less than hour after walking in the door everything was done and ready. Chris was very friendly and efficient. As was the woman who checked me out. All in all I would recommend Ted Britt Chevrolet for anybody's car needs and would highly recommend Chris Thomas to anyone in need of service. Thanks! More

Ronald Martin was very patient and informative during my visit for the Chevrolet Lumina. He listened and shared knowledge of future services needed as I asked questions. The upfront and courteous attitude e visit for the Chevrolet Lumina. He listened and shared knowledge of future services needed as I asked questions. The upfront and courteous attitude exhibited by Ronald Martin made me comfortable which is not usual with car dealership service. Now, I would not hesitate to recommend Ronald Martin at Ted Britt Chevrolet to consult if your Chevy need to be serviced. More

We bought a new Chevy volt from Ted Britt last month, our over all experience was good with Ted Britt Chevrolet & the sales persons we worked with. over all experience was good with Ted Britt Chevrolet & the sales persons we worked with. More