Ted Britt Chevrolet

Working with salesman Matt and finance officer Donald was very good. However the customer relations person I don't consider very professional; kept trying to push products I wasn't interested in at all and very good. However the customer relations person I don't consider very professional; kept trying to push products I wasn't interested in at all and didn't seem to be well organized, and not very knowledgeable about he products she was trying to sell. The general sales manager was very slow getting pricing to me, as matter of fact PAINFULLY slow. I took over 4 hours to make the purchase, and this after some pre-negotiation before my wife and I decided to make the purchase. As far as pricing I feel I got a pretty good deal, and pricing is the primary I choose this dealer. More

We came to the dealership to purchase a 2013 Tahoe and ended up leaving with a 2014 Silverado. Mas Hill and Omar Hernandez are just outstanding. Knowledgeable, patient and helpful are a few things that co ended up leaving with a 2014 Silverado. Mas Hill and Omar Hernandez are just outstanding. Knowledgeable, patient and helpful are a few things that come to mind when I write about these two gentlemen. I don't feel like just another sale, I truly believe that these gentlemen want to make sure that I was taken care of. It's not often anymore that you find customer service this good!!! More

Walked in looking for the perfect camaro and left with the perfect camaro and the best price around, great service, great prices, extremely friendly. All around awesome dealer. Thanks Anthony!!!! the perfect camaro and the best price around, great service, great prices, extremely friendly. All around awesome dealer. Thanks Anthony!!!! More

Buying our 2014 Chevy Silverado was a great experience. Mas Hill, Omar Hernandez and Donald Kim were very professional,very knowledgeable and very helpful and gave us a great deal. We Love our new Truck an Mas Hill, Omar Hernandez and Donald Kim were very professional,very knowledgeable and very helpful and gave us a great deal. We Love our new Truck and will defiantly recommend them and the dealership to anyone looking for a new or used vehicle. Thank You! Rhonda and Tim Love More

I am an active 70 year old and have purchased many cars in my lifetime - and thus had them serviced as required. Never have I received such a pleasant experience as with Mr. Daniel Boling who made every e in my lifetime - and thus had them serviced as required. Never have I received such a pleasant experience as with Mr. Daniel Boling who made every effort to help me with my visit. He did not try to sell me anything that I did not need and reviewed my requests so as to make sure my concerns and needs were met. It is a shame that I will not need any service for the next several months as I do look forward to my next visit and will ask for him specifically! Other members of your staff also made sure to say "thanks and goodbye" as I left. The management and owners are doing everything right at this dealership. Thank you so much! More

The entire team at Ted Britt Chevrolet made my buying experience outstanding! From Natt prompt responses to my inquiries on pricing and trade (even emailed me at 3:00am), Kevin's expertise in Tahoe feat experience outstanding! From Natt prompt responses to my inquiries on pricing and trade (even emailed me at 3:00am), Kevin's expertise in Tahoe features and functions, Lara customer care advice and Carey's excellent work with my financing, the team made it a pleasure to purchase my Tahoe with them. Would highly recommend them for your vehicle needs and look forward to working with them on my next Chevrolet purchase More

The hard work and dedication that ted britt Chevrolet put into my deal was above and beyond what I expected from a dealership. Anthony was excellent at keeping me informed and aware of the entire process eve into my deal was above and beyond what I expected from a dealership. Anthony was excellent at keeping me informed and aware of the entire process even calling me to just check in if there was no real progress at the moment. Natt worked day and night talking to banks and arranging the deal so that I would get the best possible price on my truck even using some personal favors to make sure it was the best deal around. Overall my experience at ted britt was nothing short of perfection. If you are looking for a vehicle at a true and honest lowest price possible look no further than ted britt More

Had an issue with a tire on a vehicle purchased two days earlier. Called from a dealer service center 100 miles away and Jason assured me that they would take care of the tire. Amazing experience with Ted B earlier. Called from a dealer service center 100 miles away and Jason assured me that they would take care of the tire. Amazing experience with Ted Britt! Chevy provides the product; Ted Britt provides the SERVICE! More

Very knowledgeable help me get a great deal and even stayed open later then there sec dual hours. They where really friendly and they kn stayed open later then there sec dual hours. They where really friendly and they kn More

We took our Monte Carlo to the dealer due to the blower not blowing out hot air. Was told a diagnostics fee of $140 would be charged, but would go towards parts and labor if we elected to do the repairs. W not blowing out hot air. Was told a diagnostics fee of $140 would be charged, but would go towards parts and labor if we elected to do the repairs. We were called by Chris to be told $714 to replace the blower motor and controller. He spoke to us in a rude manner, making it sound like we were idiots by questioning the quote. How he came up with that figure we are not sure since parts were just shy of $300. After receiving several quotes for half that, we went into dealership the next day to pickup car. Shawn then redid quote and came up with $515. While better, it was still more expensive than all other quotes we had received but we would have to pay $140 diagnostics anyway. That wouldn't make up difference so we decided we had no choice but to go through with it. However, we found out we were paying diagnostics fee anyways as a part of the quote for the car, which is not what we agreed to. Shawn "halfed" the fee to satisfy us, but that is not what was described to us. We never would have had them take car had they said we would pay $140 irregardless as other repair shops and dealers would not charge that if we were doing work. I called gm who then called service manager tom. What was the most disappointing is they had our car for over 24 hours for a job that essentially didn't even take 30 minutes to fix! Stay clear away from this dealership. We purchased three cars from them when they were sterling Chevrolet and serviced our car through them for years. We will never go to this dealership again with their horrible customer service and business practices! I will say while we were waiting for Tom to not help us, (when we went to pick up car) we were helped by Ricky. He is the only service dept guy I could recommend if you have to take your car to Ted Britt for service. He was very friendly, apologized for the bad experience we had dealing with Chris and Shawn and is the only one there who seemed to care. More