Ted Britt Chevrolet

2015 Chevrolet 2500 Express Cargo Van Bought a new van from Ted Britt Chevy on 11/9/2014. One of the best dealership experiences I've had. Spencer Rothermel has to be one of the best sales Bought a new van from Ted Britt Chevy on 11/9/2014. One of the best dealership experiences I've had. Spencer Rothermel has to be one of the best salesman I've worked with. Very polite and courteous. Made us feel comfortable at the dealership and made sure all of our concerns and needs were met. We worked our OTD price over the phone and Spencer had our van ready and cleaned when we arrived and all our paper work was in order. All we had to do was double check the numbers and sign. Not to mention the best price I was able to find in this area. I would definitely recommend car buyers to seek our Spencer Rothermel when coming to the dealership. I would definitely work with him again in the future and recommend all potential Chevy buyers to contact Spencer. More

Professional and Courteous As soon as I pulled into the bay, I was greeted by a smile and a "good morning." Inside, Evan was very professional and courteous during the check-i As soon as I pulled into the bay, I was greeted by a smile and a "good morning." Inside, Evan was very professional and courteous during the check-in. The waiting area was extremely comfortable and quiet (except for the other customer on his cell phone the whole time). I appreciate the professionalism and the quality work I get at Ted Britt in Sterling. Thank you. More

Leased a 2015 Traverse I've dealt with over 10 car dealers in my time and this was easily my best experience. Anthony was the most helpful and understanding sales rep that I I've dealt with over 10 car dealers in my time and this was easily my best experience. Anthony was the most helpful and understanding sales rep that I've ever had an opportunity to work with. At no time did I feel like he was pushing too much or suggesting something my wife and I did not need in our next vehicle. This was the biggest reason why my wife and I made the purchase in about 24 hours from walking in the doors. More

Very efficient and patient We did buy two used car at Ted Britt. Because we are french and for wire reasons, the money took a very long time to be at disposal. All the crew ha We did buy two used car at Ted Britt. Because we are french and for wire reasons, the money took a very long time to be at disposal. All the crew has been nice, efficient and patient about that. I would definitively recomment this dealership ! More

Excellent Service! Jennifer Carrel was very attentive to my car buying needs and was answering questions before I even thought of them. Jennifer made my car buying expe Jennifer Carrel was very attentive to my car buying needs and was answering questions before I even thought of them. Jennifer made my car buying experience relaxing and fulfilling because I knew all my questions/concerns were answered and I knew I was getting the best deal. To make things even better, Donald Kim was able to get me a lower APR for my loan and make the whole process thorough yet expeditious. Now I understand why Ted Britt has a great reputation! More

Thank goodness for face to face customer service I would have recommend you and given five stars but the overall experience was bad. I made my appointment online and the customer service was downhill I would have recommend you and given five stars but the overall experience was bad. I made my appointment online and the customer service was downhill until I got to the shop. I received an email confirming my appointment and then like two days later I got another email saying to expect a call. I never got a call. So I called to confirm my appointment and once I finally got someone on the line I was transferred several times. And then I was forwarded to a voice mail so I hung up. When I got to the shop they didn't have my information for my appointment and I had to give them all my info again and pray that they had all the parts. Thank goodness for Chris. He was nice, understanding and got me out faster then expected! Your service number and online appointment feature suck! The information entered online doesn't transfer to the shop. More

Great Experience!! Definitely Recommended!! I actually bought my car in late July, after my old one had been totaled. This was my first experience buying a brand new car on my own, and I was ver I actually bought my car in late July, after my old one had been totaled. This was my first experience buying a brand new car on my own, and I was very happy with it. I had researched some cars online and decided I was interested in the Chevy sonic. I went and spoke to a few other dealerships in the area, but decided to go with Ted Britt Chevy for a few reasons. First, the people I dealt with at Ted Britt were fantastic. Hook Pagnotta was great to work with. He was friendly but not pushy, listened to me and what I wanted, worked with me to find the best car for me, and I felt he was honest. He really seemed to understand how important this was for me and what a big step it was. He took the time to find a car with all of my preferences and then some. When my mom noticed a scratch on the bumper of my car, he made sure that it was taken care of appropriately. Dan in the body shop was also very helpful, and made sure the work was done quickly and professionally. Donald in finance was great to work with too. The only thing I would be aware of is that the prices listed on their website are their VIP pricing, meaning that is the price if you qualify for every discount and rebate they offer (which most people don't) so don't be surprised at the significant difference between the online price and the actual price. That being said, they do offer a lot of discounts and rebates, and even without them, Ted Britt's prices were better than the competition. Ultimately, between some rebates and negotiations, I got a great deal on a great car and I am very happy with my choice, not only in the car, but in using Ted Britt Chevy as my first car buying experience as well. I definitely recommend them to anyone in the market for a car, and specifically a Chevy. More

A great place to buy your new Chevrolet! The people that I worked with, Carlos from internet sales, Hook the salesperson and Omar were all great. Very responsive and always engaged in helping The people that I worked with, Carlos from internet sales, Hook the salesperson and Omar were all great. Very responsive and always engaged in helping me getting the best deal! Definitely recommend! More

Great experience Had a pleasant experience with friendly and helpful employees while buying my new truck. Hook and Mariyam are amazing and provided me with excellent Had a pleasant experience with friendly and helpful employees while buying my new truck. Hook and Mariyam are amazing and provided me with excellent service. More