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Ted Britt Chevrolet
Sterling, VA
530 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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530 Reviews of Ted Britt Chevrolet
October 03, 2014
Well looked after I put my Volt in for a battery recall, and not only was the organization around drop off exceptionally easy, but the service work was completed onetim I put my Volt in for a battery recall, and not only was the organization around drop off exceptionally easy, but the service work was completed onetime and received a number of phone calls to let me know the progress of the work. When I picked up the car it had been cleaned and was charging, which was a very nice gesture. The car they supplied during the service could have been a bit nicer, it was very basic, but frankly it was kind of fun to drive around in a smaller car for a few days, and I believe they do have a range of cars in their fleet, but you are beholden with what they have available at the time. All in all, exceptionally well organized and helpful. A very professional experience. More
by Chris Harvey
Employees Worked With
Chris Thomas
September 29, 2014
Ted Britt was amazing!!!! This is the third dealership I had visited and I wish I had gone there 1st.The entire staff was helpful and very educated on there product. They made This is the third dealership I had visited and I wish I had gone there 1st.The entire staff was helpful and very educated on there product. They made every step of buying this vehicle simple and quick as I requested. Thanks so much guys. More
by Rdbaron1972
Employees Worked With
Masame Hill
September 27, 2014
Excellent service department Chris Thomas has been maintaining my cars for nearly 10 years. He has consistently provided outstanding service, repairs have been made promptly and c Chris Thomas has been maintaining my cars for nearly 10 years. He has consistently provided outstanding service, repairs have been made promptly and correctly, he's kept my cars running for many years--all at a great price! It's wonderful to have a trusted service person. I recommend Chris most highly and without reservation. He's great! Well worth the drive even if you don't live nearby! More
by fallschurchmartha
Employees Worked With
Chris Thomas
September 25, 2014
AMAZING Service Ali Alkahamchi and Maryam Mays were AMAZING!!! I found the car I was looking for, with low no-haggle pricing, and they took very good care of my conc Ali Alkahamchi and Maryam Mays were AMAZING!!! I found the car I was looking for, with low no-haggle pricing, and they took very good care of my concerns. Thank you. More
by Big Punisher
Employees Worked With
Omar Hernandez
September 24, 2014
Very Poor Expereince Andy Britt does not return phone calls, will not follow thru the promises made my telephone or e-mail. My husband and I bought a 2015 Suburban from Te Andy Britt does not return phone calls, will not follow thru the promises made my telephone or e-mail. My husband and I bought a 2015 Suburban from Ted Britt from Hook Pagnotta on June 6, 2014, after driving 3 months on DEAD temps finally we were able to come to an agreement that Hook and the Finance dept had messed up on the taxes (which we brought to their attention before purchasing and were told numerous by text per Hook & e-mails it was ALL GOOD) agreement was that Any Britt was to eat half the taxes on his company's mistake. We send in our half due on taxes and still on dead temp tags mind you - within 24hrs tag arrive in the mail titled WRONG! And Andy Britt has yet to return phone calls (mail box is full now) and they will not answer our calls! I would NEVER buy from this dealer again, save the headache, tax issues and find a TRUSTWORTHLY dealer. DMV tells us this is tax fraud and dealer must redo the title work is ONLY option. More
by amanor4
Employees Worked With
Hook Pagnotta
September 24, 2014
The Perfect Car for the Perfect Girl What should have been a very stressful experience for me, turned out to be a cake walk :) I had an awesome sales guy his name was Masl. I had been se What should have been a very stressful experience for me, turned out to be a cake walk :) I had an awesome sales guy his name was Masl. I had been searching for a car for over six weeks and was hopeless by the time I walked into Ted Britt Chevorlet of Sterling's doors. I had very specific requirements: Pre-owned, Sedan, dark color, less than 40k miles on it, power windows, remote start, and hopefully a moon roof. Well, Let me tell you- Mas delivered on every single on of those. I didn't get a sun roof, but thats just because I was so in love with car that he chose, that I didn't even care about the moon roof by the time I drove off. I work in sales myself, so I was really blown away by the excellent customer service, product knowledge, and showmanship, that Mas was able to execute in a short amount of time. I am very picky, and he saw that and worked off my requirements/needs…No questions asked. I didn't have to haggle, and I certainly did not feel like I needed to come back with "a man" to get a fair price. I love my new car!! I went with a Blue Ray Metallic, Brand-spanking-new 2014 Chevy Cruze. I'll certainly be going back there for my next car, and have already referred several friends. :) I'd call there and ask for an appointmentt with Mas. He was awesome!!! More
by HotCh0k0lat
Employees Worked With
Masame Hill
September 20, 2014
Thanks for Keeping Me On Time I made an appt for an oil change, tire rotation and check of other things. I arrived a few minutes early. I asked to be sure they were running close I made an appt for an oil change, tire rotation and check of other things. I arrived a few minutes early. I asked to be sure they were running close to time as I had another important appt to be at later in the morning. They told me I should be out in plenty of time and I was. Everything was taken care of pretty quickly. Thanks for ensuring I was at my next appt with time to spare. More
by marie-sterling
September 16, 2014
2015 Suburban Worked with Anthony. Great experience. Got me the price I needed. Very professional. I would definitely go back to Ted Britt and ask for Anthony. Worked with Anthony. Great experience. Got me the price I needed. Very professional. I would definitely go back to Ted Britt and ask for Anthony. More
by Clegg
Employees Worked With
Anthony Saunders
September 16, 2014
Ahmed Albadri - exceptional customer service I was out recently to buy a used 4WD vehicle and found several in the NoVa area. When I showed up at Ted Britt Chevrolet I was immediately greeted by I was out recently to buy a used 4WD vehicle and found several in the NoVa area. When I showed up at Ted Britt Chevrolet I was immediately greeted by Ahmed Albadri who brought the car around and made sure I felt comfortable in the area for a test drive. He worked quickly and thoroughly to move the sale to completion and even offered to follow me home as I had no way to get 2 cars back to my house other than taxi. Exceptional customer service, courteous, friendly and knowledgeable about the vehicle I purchased. Would definitely recommend Ahmed again. Would offer one suggestion to the dealership, however. On a Saturday in summer only 2 F+I staff is pretty sad. The wait time for consummation of the sale was an hour. More
by Deeds
September 13, 2014
Loved Eddie I dealt with Jason and Eddie and they were both great and made a great deal for me.. I would love to work with them again! I dealt with Jason and Eddie and they were both great and made a great deal for me.. I would love to work with them again! More
by Stephanie Keller
Employees Worked With
Jason Fischbein
