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Ted Britt Chevrolet

Sterling, VA

3.2
532 Reviews

46990 Harry Byrd Hwy

Sterling, VA

20164

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532 Reviews of Ted Britt Chevrolet

November 28, 2015

DO NOT TAKE YOUR CHEVY TO TED BRITT FOR SERVICE! UPDATE: Received a lame voice mail at 10:30 am from Brent at Ted Britt Chevrolet stating "Sorry I was not able to make it at 8 am this morning, was h More

by sallysil
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Fischbein, Chris Thomas, Spencer Rothermel, Brenton Anderson
Dec 14, 2015 -

Ted Britt Chevrolet responded

Sally, we are very sorry you are not satisfied with your recent experience with our service department. We strive to provide each of our guests with a top quality experience and never want to do anything that would compromise your trust in our team. If you are willing to discuss this with us further, please reach out to customercare@tedbritt.com. Thank you.

November 27, 2015

Buying 2016 Sonic RS Hook Pagnotta worked with us on looking for a new Sonic RS and explained what was available in the area and just asked "what do you want me to do?" wh More

by JFF_sonic16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hook Pagnotta
Nov 29, 2015 -

Ted Britt Chevrolet responded

Congratulations on your new Sonic RS! Enjoy!! Go team!

November 25, 2015

Mas Hill was wonderful!! Mas helped me feel comfortable buying my first SUV, and buying a car the first time by myself. He was patient and clear and very friendly. I would sen More

by Piper451
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masame Hill, Angel Gammons
Nov 30, 2015 -

Ted Britt Chevrolet responded

Thank you so much for providing us this feedback about your experience with Mas and the team! We appreciate you sharing your thoughts with us and we look forward to serving you better in the future. Let us know if we can help with anything else!

November 21, 2015

Worst buying experience ever! I contacted salesperson (Hook) last month as I wanted to stop in to see a specific Chev LTZ vehicle I found on their website. I had reviewed internet More

by whit49
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hook Pagnotta, Angel Gammons
Dec 08, 2015 -

Ted Britt Chevrolet responded

Complete honesty and customer satisfaction are very important to our team, and we are you sorry you feel like we treated you otherwise. We would like to learn more about your experience, and request that you reach out to customercare@tedbritt.com so we can discuss this with you in more detail. Thank you.

November 19, 2015

Friendly, fair and fast What can we say....it was a great experience and we will be back!! We were treated fairly and they made us feel welcome and comfortable. More

by jvbeason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rubin, Anthony Saunders, Angel Gammons
Nov 20, 2015 -

Ted Britt Chevrolet responded

We love hearing this! Thank you for sharing these kind words and fantastic ratings with our team. We look forward to next time and hope you love your new vehicle! Thanks again!

October 21, 2015

A+ all the way Now I know why Hook Pagnotta came so highly recommended, the perfect salesperson. The whole team, (Hook, Andy, Angie, Omar, and Paola) were top notch. More

by firstbrandnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hook Pagnotta, Paola Arteaga, Omar Hernandez, Angel Gammons, Angie Bey
Oct 22, 2015 -

Ted Britt Chevrolet responded

We are incredibly happy to hear this! Thank you for taking the time to provide us with this fantastic feedback about Hook and the team and for choosing to purchase your Trax with Ted Britt Chevrolet. We appreciate your recommendations and look forward to working with you more in the future!

October 10, 2015

Fantastic Experience! If your looking for a Chevy Volt these guys know their stuff. I negotiated my deal via txt before stepping foot in the dealer. I was able to get what More

by Mike Freas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pretie (I don't think this is the correct spelling) She is the internet person. , Masame Hill, Joseph Britt, Angel Gammons
Oct 12, 2015 -

Ted Britt Chevrolet responded

Thank you so much for sharing your experience, Mike! We are delighted to know that Mas and the team were able to answer all your questions and help you get exactly what you wanted. We look forward to working with you again in the future!

October 01, 2015

good car buying experience Very friendly staff. They made everything easy and understandable and were very considerate and efficient throughout the process. Hook Pagnotta made i More

by dealerreviewer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hook Pagnotta, Angie Bey
Oct 02, 2015 -

Ted Britt Chevrolet responded

We are so happy to know that Hook and the team were able to make your recent purchasing experience enjoyable! Thank you for providing us with this feedback and for choosing Ted Britt Chevrolet. We look forward to working with you again before too long!

September 26, 2015

Ted Britt 4life Was looking for a car while visiting in Texas with my wife, I came across an internet "SPECIAL" that was quite the deal at Ted Britt Chevrolet in Ste More

by Nichas TEXMEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez, Hook Pagnotta, Paola Arteaga
Sep 28, 2015 -

Ted Britt Chevrolet responded

We are so happy to know you had an enjoyable purchasing experience with our team! We sincerely appreciate your business and you taking the time to leave us such fantastic ratings. We hope you love your new ride and will come visit us again soon!

September 23, 2015

An Exemplary experience The staff was personable ,knowledgable with excellent customer service skills. The staff took care of every detail and I drove away in my new vehicle More

by vbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Saunders, Angie Bey
Sep 24, 2015 -

Ted Britt Chevrolet responded

This is exactly what we love to hear about our team and customer experience! Thank you for sharing this feedback with us and for choosing Ted Britt Chevrolet for your purchase. Enjoy your vehicle and come visit us again soon!

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