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Suntrup Ford Kirkwood

Kirkwood, MO

4.4
272 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 272 reviews

April 01, 2026

The dealership was able to get me in promptly. I was in and out in a shorter time than expected. Staff was friendly and helpful. The price of service was about what I was expecting. Great experien More

by KLUNA3601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick - Service Dept.
Apr 01, 2026 -

Suntrup Ford Kirkwood responded

It’s great to hear your Ford Fusion was serviced promptly and in less time than expected. We’re glad our team was friendly and helpful throughout the visit. Thank you for noting that the service cost matched what you anticipated.

April 01, 2026

The sales person was enthusiastic about the vehicle. I was looking to buy, and very helpful. More

by LOGAN.OCONNOR1
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
Apr 01, 2026 -

Suntrup Ford Kirkwood responded

We’re thrilled to see your five-star rating. It’s wonderful our team’s enthusiasm and guidance helped you while exploring the Ford Bronco. Let us know if you have any questions as you consider your options.

April 01, 2026

We have purchased several vehicles, with the help of Casey Walsh, and he has been extremely helpful with all our negotiations. We are very happy with the vehicles and his help in getting us taken care More

by TED32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Walsh
Apr 01, 2026 -

Suntrup Ford Kirkwood responded

It’s fantastic to know you’re pleased with your used Ford F-150 and past purchases. Our team is glad to have supported you through smooth negotiations. Thank you for recommending us for any future needs.

April 01, 2026

We worked with Kevin Kelley while purchasing a car for my daughter, and he was excellent to work with—professional, responsive, and supportive throughout the entire process for both of us. More

by MJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley (Sales)
Apr 01, 2026 -

Suntrup Ford Kirkwood responded

It’s wonderful to hear our team provided professional, responsive, and supportive service during the purchase of your daughter’s new Ford. We’re glad everything went smoothly for both of you. Congratulations and enjoy your vehicle!

March 31, 2026

Harvey and the Team did a great job with my truck service. They started on time and finished quickly. The offered a few additional options for service including fluid flushes, but we deferred until More

by JBVANCE_IMAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey
Mar 31, 2026 -

Suntrup Ford Kirkwood responded

We’re glad your Ford F-150 service began promptly and was completed efficiently. Sean will keep your request on file and we look forward to helping with those additional services when you’re ready.

March 29, 2026

The service department did their best to finish my car in a timely manner. When it ran a little over, they actually gave me a ride to and from my home. More

by TAYLORDOUG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Suntrup, Kevin Lupo
Mar 29, 2026 -

Suntrup Ford Kirkwood responded

Thanks for sharing your positive experience with our Ford service team. We’re glad they completed your F-150 work promptly and provided rides to and from home when it ran over. We look forward to helping you with any future needs.

March 28, 2026

Happy with Dealership. ,exclusive use of this location service and sales good experience . Will use in the future More

by DEBBIEDIEKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 28, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the five star rating and for sharing your positive experience with our service and sales teams on your Ford Escape. We look forward to assisting you again in the future.

March 28, 2026

The sales team at Suntrup Ford - Kirkwood treated me like gold. They were all nice and very communicative through the entire process. More

by KURT.G.WAINWRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lupo
Mar 28, 2026 -

Suntrup Ford Kirkwood responded

Thank you for sharing your experience. We’re glad our sales team made you feel valued and communicated clearly throughout the process. Enjoy your new Ford Explorer and let us know anytime we can help further.

March 27, 2026

Fast Service, check in easy, waiting area comfortable and good amenities. Good communication throughout the service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Suntrup
Mar 27, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the five-star review. We’re pleased the check-in was quick and the waiting area comfortable. Glad our team kept you informed throughout your Ford Escape service.

March 26, 2026

Everything was communicated well and timely. I was in and out within a few hours. More

by BREEMITCHELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Suntrup Ford Kirkwood responded

Thank you for choosing us for your Mazda CX-30 service and for acknowledging Sean’s clear communication. We’re glad the process was efficient and that you were back on the road in just a few hours. We look forward to serving you again.