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Tim Walsh

Overview Reviews (7) Inventory (203)

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Tim Walsh

Finance

Suntrup Ford Kirkwood

10340 Manchester Road
Kirkwood, MO 63122

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4.4

7 Reviews

Overview Reviews (7) Inventory (203)

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English

4.4

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Tim Walsh

April 18, 2026

Dealership Rating

Employee Rating

The service was serviceable. The unfortunate part was the surcharge for using a credit card which was not disclosed. Very infuriating to find that later on my credit card. Nee The unfortunate part was the surcharge for using a credit card which was not disclosed. Very infuriating to find that later on my credit card. Needs to be up front before you arrive to pick up your vehicle so you have the ability to avoid. Should NEVER be found later as a higher charge on your credit card without disclosure. More

by asdf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Collins, Noah Buehrle, Michael Miller

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Apr 19, 2026 -

Suntrup Ford Kirkwood responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

April 18, 2026

Dealership Rating

Employee Rating

Didn’t think I was buying a vehicle that day but they made it quick and easy. made it quick and easy. More

by M739245

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin

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Apr 18, 2026 -

Suntrup Ford Kirkwood responded

We’re delighted we could get you into your used Nissan Frontier so quickly. Tim and our team enjoyed making the process easy for you. Thanks for the great review!

April 17, 2026

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Employee Rating

Service department, Patrick, was great and very helpful. The valet driver, Devin, was awesome and very respectful The valet driver, Devin, was awesome and very respectful More

by DPR4270

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Service-Patrick and Sales- Kevin

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Apr 17, 2026 -

Suntrup Ford Kirkwood responded

We’re delighted to receive your five-star rating. It’s great to know our service and valet teams provided helpful and respectful support during your Ford service appointment. We look forward to assisting you again.

April 03, 2026

Dealership Rating

Employee Rating

I love Suntrup Ford. The staff is knowledgeable and helpful. My experience was outstanding. Very professional group. The staff is knowledgeable and helpful. My experience was outstanding. Very professional group. More

by LOVELIESBYLINDA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Collins , Matt Barthelmass

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Apr 03, 2026 -

Suntrup Ford Kirkwood responded

Thanks for recognizing our knowledgeable and helpful staff. We’re pleased your experience was outstanding and professional. Enjoy driving your Lincoln.

March 28, 2026

Dealership Rating

Employee Rating

The sales team at Suntrup Ford - Kirkwood treated me like gold. They were all nice and very communicative through the entire process. gold. They were all nice and very communicative through the entire process. More

by KURT.G.WAINWRIGHT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lupo

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Mar 28, 2026 -

Suntrup Ford Kirkwood responded

Thank you for sharing your experience. We’re glad our sales team made you feel valued and communicated clearly throughout the process. Enjoy your new Ford Explorer and let us know anytime we can help further.

March 24, 2026

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Employee Rating

Everything was great, as expected, for the initial service of my new Bronco. It is important to be able to rely on the service department where you purchased your vehicle. service of my new Bronco. It is important to be able to rely on the service department where you purchased your vehicle. More

by MITCH63026

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Johnson, Noah Buehrle

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Mar 24, 2026 -

Suntrup Ford Kirkwood responded

We’re glad your first Ford Bronco service went smoothly. Building a reliable service relationship matters, and we appreciate your trust in our team. Please reach out if you need anything else.

March 11, 2026

Dealership Rating

Employee Rating

Excellent communication and customer service from the entire team! The team went above and beyond to accommodate my needs. entire team! The team went above and beyond to accommodate my needs. More

by Dan Mauch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Johnson , Kevin Kelly

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Mar 11, 2026 -

Suntrup Ford Kirkwood responded

It’s wonderful to hear our team provided clear communication and went the extra mile to accommodate your needs during your Ford Bronco service. We appreciate you trusting us with your vehicle!

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