Sean Johnson
Sean Johnson at Suntrup Ford Kirkwood

Sean Johnson

Fixed Ops Director

Suntrup Ford Kirkwood

10340 Manchester Road
Kirkwood, MO 63122

Contact Me
4.8
20 Reviews

Dealership Experience

3 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

4.8

20 Reviews

Write a Review

20 Reviews of Sean Johnson

April 18, 2026

Dealership Rating
Employee Rating

I’ve already shared my experience, but I’m still extremely frustrated that nothing has been resolved. I was contacted again to leave another review, yet I’m still dealing with the same issues and no More

by MPAPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 18, 2026

Dealership Rating
Employee Rating

My service tech was very professional and courteous. My recall and the works was finished very quickly. Will definitely come back to this dealership. More

by CINDYGOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Suntrup Ford Kirkwood responded

Thank you for sharing feedback on your Ford Expedition service. We’re glad your recall and maintenance were handled promptly and that our technician was professional and courteous. We look forward to welcoming you back for any future service needs.

April 18, 2026

Dealership Rating
Employee Rating

Fast quick service fast friendly service and the car was finished within the quoted time More

by DJABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Suntrup Ford Kirkwood responded

Thank you for sharing your experience with your Ford Explorer service. Sean and our service team are glad the work was completed promptly and matched the quoted timeframe. We look forward to helping you again.

April 17, 2026

Dealership Rating
Employee Rating

The pick up and delivery went very smoothly. The person who picked up my car was very curtious More

by JMSCHLMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Suntrup Ford Kirkwood responded

It’s great to hear that Sean made your Ford Expedition’s pickup and delivery seamless and courteous. Thank you for trusting us with your service. We look forward to helping you again.

April 17, 2026

Dealership Rating
Employee Rating

Software needs an easier way for the service dept to see that I have a service contract. Standard maint is covered yet I walk in to a charge and need to wait while a new bill is printed. More

by PATJOBARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Suntrup Ford Kirkwood responded

Thanks, Pat, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 16, 2026

Dealership Rating
Employee Rating

The valet service was so convenient! It made getting my recall service and oil change so easy. More

by MICHELLEWOODRUFF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Suntrup Ford Kirkwood responded

Thank you for sharing your experience with our valet service. We’re delighted it made getting your Ford Explorer’s recall work and oil change so seamless. We’ll be sure Sean and the team know how much you appreciated the convenience.

April 15, 2026

Dealership Rating
Employee Rating

I went for recall, I WAS NOT TOLD repair wo I ld need to be left,, I ended up leaving car and having to get ride home and to work More

by BRAUNSHERRY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Suntrup Ford Kirkwood responded

Sherry, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

April 11, 2026

Dealership Rating
Employee Rating

Thank you for fixing my Ford ext explorer that was authorized by Ford motor company. More

by YTIVARG3.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Suntrup Ford Kirkwood responded

We’re glad Sean and the service team could complete your Ford Explorer repair under Ford Motor Company authorization. Thank you for your review.

April 05, 2026

Dealership Rating
Employee Rating

The service team is amazing. Patrick and Rachel always go above and beyond. They are customer focused and always willing to work through any and all issues. More

by divamazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick, Rachel

Apr 05, 2026

Suntrup Ford Kirkwood responded

Thank you for entrusting your Ford Escape to our service department. Sean is delighted to hear our team went above and beyond to address every concern. We look forward to helping with any future service needs.

March 31, 2026

Dealership Rating
Employee Rating

Harvey and the Team did a great job with my truck service. They started on time and finished quickly. The offered a few additional options for service including fluid flushes, but we deferred until More

by JBVANCE_IMAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harvey

Mar 31, 2026

Suntrup Ford Kirkwood responded

We’re glad your Ford F-150 service began promptly and was completed efficiently. Sean will keep your request on file and we look forward to helping with those additional services when you’re ready.

1

Dealership Inventory (203 Vehicles)

used 2025 Ford F-150 Lightning car, priced at $65,922
2025 Ford F-150 Lightning
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2020 Ford F-150 car, priced at $30,987
2020 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $61,560
2026 Ford Ranger
new
White exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $40,743
2025 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2019 Jeep Wrangler Unlimited car, priced at $31,311
2019 Jeep Wrangler Unlimited
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $38,999
2026 Ford Ranger
new
Shadow Black exterior
Automatic
Four-wheel Drive