Amy Collins

Absolutely a wonderful experience, They listened and understood what I was looking for. No xx, just helpful and wonderful to work with. understood what I was looking for. No xx, just helpful and wonderful to work with. More

by JDBOERDING Verified Customer Verified Customer

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They were very responsive to all of my needs and did everything possible to satisfy my needs everything possible to satisfy my needs More

by rockman Verified Customer Verified Customer

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Bought a used car. Very easy transaction. It had a mechanical problem and that was a nightmare. Fixed after weeks of service and 4 trips. Never one apology. They could Very easy transaction. It had a mechanical problem and that was a nightmare. Fixed after weeks of service and 4 trips. Never one apology. They could care less. Arrogant More

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The customer service in the service department is excellent! They go above and beyond to make sure the problem is remedied. excellent! They go above and beyond to make sure the problem is remedied. More

by KELLYN0827 Verified Customer Verified Customer

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Amy Collins is a great sales person. She was patient, kind and knowledgeble. So many people come to a dealership with a clear understanding of the specific car they are looking for. We d She was patient, kind and knowledgeble. So many people come to a dealership with a clear understanding of the specific car they are looking for. We didn't. Amy asked questions, listened then found 3 different model SUV's at a wide price range that met our needs. She offered test drives and answered all of our questions. We settled on a new 2025 Explorer. The entire process went smoothly and wasn't overwhelming like so many car dealerships are. Everyone was great and I highly recommend the Kirkwood location if you looking for a new or used automobile. Ask for Amy! More

by TDICKEY0202 Verified Customer Verified Customer

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Amy was very helpful through the car purchase process, and Tim was very helpful with the financing process. We had a great experience at Suntrup Ford in Kirkwood. and Tim was very helpful with the financing process. We had a great experience at Suntrup Ford in Kirkwood. More

by HUNTERSAGAR44 Verified Customer Verified Customer

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They provided good customer service, listened to my needs, and adapted with my busy schedule needs, and adapted with my busy schedule More

by ANNIE.POLANSKY Verified Customer Verified Customer

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The service was serviceable. The unfortunate part was the surcharge for using a credit card which was not disclosed. Very infuriating to find that later on my credit card. Nee The unfortunate part was the surcharge for using a credit card which was not disclosed. Very infuriating to find that later on my credit card. Needs to be up front before you arrive to pick up your vehicle so you have the ability to avoid. Should NEVER be found later as a higher charge on your credit card without disclosure. More

by asdf Verified Customer Verified Customer

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I was ready to buy a vehicle and got what I wanted. Good service all around Good service all around More

by Robert Verified Customer Verified Customer

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I love Suntrup Ford. The staff is knowledgeable and helpful. My experience was outstanding. Very professional group. The staff is knowledgeable and helpful. My experience was outstanding. Very professional group. More

by LOVELIESBYLINDA Verified Customer Verified Customer

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