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Suntrup Ford Kirkwood

Kirkwood, MO

4.5
344 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 344 reviews

June 24, 2026

Andy was great, very professional and kept me informed about what was going on with my repair. He even had my vehicle cleaned while it was there. Thanks again Andy! More

by michellegroves01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in the service department.
Jun 24, 2026 -

Suntrup Ford Kirkwood responded

Thank you for letting us know our service advisor kept you informed and that your Ford Explorer was cleaned during its visit. We’re pleased you found the process professional. We appreciate the five-star rating and look forward to assisting you again.

June 20, 2026

In and out on time without hassles to add unnecessary services. Everyone I spoke was friendly. More

by VPAULDAVIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Suntrup Ford Kirkwood responded

We’re glad we could get your Ford F-150 serviced quickly and without any added work. It’s great to hear our team was friendly. If you ever need anything else, feel free to reach out.

June 20, 2026

Was able to get in me in right away and take care of my issue! More

by coxjason13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
Jun 22, 2026 -

Suntrup Ford Kirkwood responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Ford Kirkwood!

June 19, 2026

Great help from Kevin. He was knowledgeable - answering all my questions. Even delivered my truck to my house More

by SCUBASHAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lupo
Jun 19, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the fantastic review. It’s great to hear our knowledgeable team answered all your questions and arranged delivery of your Ford to your home.

June 18, 2026

Harvey and his team of technicians were so quick and professional! They really made this process easy, smooth, and pleasant for me as a customer. Communication was prompt when necessary. I would absolut More

by Abby Kozinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Mendez
Jun 18, 2026 -

Suntrup Ford Kirkwood responded

Thank you for sharing your experience with our service team. It’s great to know the work on your Ford Focus was handled quickly and with clear communication. Sean and our technicians appreciate your recommendation to friends and family.

June 18, 2026

Both Lonnie and the driver service did a great job. First time using a pick-up service and they made sure I knew where my vehicle was the entire trip. More

by pauly3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Mosbacher
Jun 18, 2026 -

Suntrup Ford Kirkwood responded

Thank you for noting how our pick-up service kept you informed on your Ford Bronco’s journey. We’re glad the team made your first experience smooth. We appreciate you choosing us for your service needs.

June 17, 2026

Lonnie, my service writer was Fantastic. Made the service fast & easy! She stayed in contact with the phone & text message. More

by MIKEROGERS63122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie/Service Writer/5Stars
Jun 17, 2026 -

Suntrup Ford Kirkwood responded

It’s wonderful to hear your Ford Maverick service was quick and hassle free. We’re glad we could keep you informed by phone and text. Thank you for the five-star rating.

June 17, 2026

Excellent service and communication as always! The young lady who handled my service (Amanda?) was great! More

by CEWHITAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda?
Jun 17, 2026 -

Suntrup Ford Kirkwood responded

We appreciate your kind words about our communication and service on your Ford Bronco. It’s wonderful to know our service team made your visit smooth. Sean will be pleased to hear your positive feedback.

June 16, 2026

Great experience. Kevin made everything super easy. I never felt like I was being sold to. Process was very smooth and quick. Would definitely purchase another vehicle More

by MICHAELTGLASER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Lupo
Jun 16, 2026 -

Suntrup Ford Kirkwood responded

We’re delighted our team made buying your used Kia Sorento straightforward and efficient. Thank you for sharing your feedback and for choosing us. We look forward to helping you with your next vehicle.

June 16, 2026

Absolutely a wonderful experience, They listened and understood what I was looking for. No xx, just helpful and wonderful to work with. More

by JDBOERDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Buehrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Suntrup Ford Kirkwood responded

Delighted to hear our team listened and understood what you were looking for with your new Ford Bronco. We’re glad the process felt straightforward and our staff was genuinely helpful. Thank you for choosing us and we look forward to assisting you again.

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