Sullivan Cadillac

Shelby, Mikell, and Richard were very pleasant to deal with and delivered the car to me hours away once it was ready! with and delivered the car to me hours away once it was ready! More

Some of the service I was told I needed according to Cadillac no where in there info was this service called for has 13000 miles Cadillac no where in there info was this service called for has 13000 miles More

It was a pleasure working with the Sullivan team . Stephany was a great adviser very knowledgeable. Stephany was a great adviser very knowledgeable. More

On Friday, March 13, 2026, I took my Cadillac 2021 CT4 in because I noticed oil leaking from the engine compartment on to my garage deck, and the driver’s side switch for the front passenger side window was because I noticed oil leaking from the engine compartment on to my garage deck, and the driver’s side switch for the front passenger side window was disabled. Estefania Adaro had the technicians check it out and discovered that the oil pan was leaking. Estefania assigned a courtesy-vehicle to me while the oil pan was being replaced and placed the driver’s side switch on order. At approximately 3:30 p.m., Estefania called and informed me that the oil pan work was completed, but the surfaces needed to dry and examined the next morning. She suggested that I keep the courtesy-vehicle overnight and pick up my car the following day. As always, Estefania Adaro was courteous, knowledgeable, and professional. Keep up the great work! K. Wayne Hunter, Ed.D. More

Edwin provided excellent service at Sullivan Cadillac. they are very professional and kept me informed. they are very professional and kept me informed. More

I found this dealership to be very unprofessional and short on information about the car. To start with it was misrepresented the concerns and questions I had were not answered .All the salesman wanted short on information about the car. To start with it was misrepresented the concerns and questions I had were not answered .All the salesman wanted to do was to give me an out the door price which was not the same price as was supposed to be the OTD price. the contract asked if I had been given the time to look it over and understand it.. I was not given the time to do that. After I got home the next day and read the contract, there were some items that I did not feel like I should be charged for. I called the dealership and talked to the sales manager about the issues in question and he said that he would look over the contract and call me back. he failed to call me back and I had to call back the third time before I was able to speak with the S.M. He told me that it was a done deal and that lt was not subject to debate. I worked in sales for 40 years and i never had to pressure anyone or misrepresent my product to make a sale. Enen after telling the salesman that I felt I was being pressured nothing changed. so whatever you do. steer clear of Sullivan Cad.& Buick. More

I take our vehicle to be serviced only to the dealership. Our vehicle was sold to us as a CPO. Later, we found out that the vehicle was not CPO, and it had been incurred into a moderate to major vehicle dama Our vehicle was sold to us as a CPO. Later, we found out that the vehicle was not CPO, and it had been incurred into a moderate to major vehicle damage. The dealership never informed us of a Carfax prior to purchase with the exception that they emphasized that the vehicle was CPO. Will never do business with the dealership however, the customer service at the service center is outstanding. More

The service was fast, friendly, and professional. Thank you Estefanie for your early morning presence. Thank you Estefanie for your early morning presence. More

In 45 years of car buying, this was by far the easiest process yet. Was offered a very fair price on our trade, quickly came to terms for our purchase, and they beat our pre-qualified interest rate. Car process yet. Was offered a very fair price on our trade, quickly came to terms for our purchase, and they beat our pre-qualified interest rate. Car was detailed and topped off before we arrived. All the paperwork was ready, and final price was actually a bit lower than what we had intended to pay. Rick and Chris took great care of us. Well worth the 125 mile trip. Thanks! More

John provided excellent service at Sullivan Cadillac. He was very professional and kept me informed. He was very professional and kept me informed. More