Excellent professional and polite service Every visit
Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead !
Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead !
More
by ckjones7676
Verified Customer
Verified Customer
Other Employees Tagged:
Estefania Adaro
Jun 24, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Estefania has consistently provided you with excellent, professional, and personable service during your visits to Sullivan Cadillac. We truly appreciate your recognition of her efforts and will certainly share your kind words with her. Looking forward to seeing you again for your future vehicle maintenance needs!
Sincerely,
The Sullivan Cadillac Team
On June 19, 2026, I took my CT4 into Sullivan Cadillac
for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read
for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read and respond to a few emails on my cell phone.” The service was fast and efficient!
As always, Estefania was friendly, courteous, knowledgeable, and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadillac CT5 V6.
Thank you and keep up the great work!
K. Wayne Hunter, Ed.D
More
by DRWAYNE60
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Sullivan Cadillac responded
Thank you, K. Wayne Hunter, Ed.D, for your wonderful review! We’re thrilled to hear that you had a fast and efficient experience with Estefania during your safety inspection for your Cadillac CT4. Our team prides itself on providing friendly and knowledgeable service, and it’s great to know Estefania consistently delivers that for you. We appreciate your kind words and look forward to assisting you again at Sullivan Cadillac. Safe travels in your CT4 and CT5!
Sincerely,
The Sullivan Cadillac Team
They were very helpful did a wonderful job very
respectful fixed the problem washed the car all in a short time
respectful fixed the problem washed the car all in a short time
More
by gcbeck52
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We truly appreciate your positive feedback about your experience with Sullivan Cadillac. It's great to hear that our team was helpful, respectful, and efficient in addressing your needs. We look forward to seeing you again!
Sincerely,
The Sullivan Cadillac Team
Everyone in the service department Welcomes you with a
pleasant attitude and smile! awesome Service!
pleasant attitude and smile! awesome Service!
More
by tackett60
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re excited to hear that our service department made such a positive impression with their welcoming attitude and awesome service. At Sullivan Cadillac, our team strives to create a great experience for all our customers. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
I’ve been dealing with this dealership now for about
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will recommend Sullivan to all my friends.
More
by CAHORTINC
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future!
Sincerely,
The Sullivan Cadillac Team
The staff did what they said they would do.
Enjoyed that they picked vehicle and returned it.
Enjoyed that they picked vehicle and returned it.
More
by JANETWDAY
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your feedback, Janet! We’re glad to hear that our staff did what they said they would do and that you enjoyed the vehicle pickup and return service. We appreciate your support and look forward to serving you again!
Sincerely,
The Sullivan Cadillac Team
Stefanie is very personable and professional.
She understands issues and offers solutions. The dealership is a nice pleasant environment.
Suggest waiting area TV programing reflect customer
She understands issues and offers solutions. The dealership is a nice pleasant environment.
Suggest waiting area TV programing reflect customers…more conservative!
More
by BAGS10047
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Sullivan Cadillac responded
Thank you for your kind words about Stefanie and the pleasant environment at Sullivan Cadillac! We appreciate your feedback regarding the waiting area TV programming and will take it into consideration. Our team hopes to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Just explain why you don’t just except the rate I have
given and not hassle me.
given and not hassle me.
More
by mcginnisjanett
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Sullivan Cadillac responded
Thank you for sharing your feedback, Janett. We understand how important it is for customers to feel that their expectations regarding pricing and rates are respected and clearly addressed without unnecessary back-and-forth. Your comments provide a helpful perspective for Sullivan Cadillac as we continue reviewing how pricing discussions and approval processes are handled.
If you'd like to continue the conversation or provide additional details, please feel free to contact us directly. We are committed to improving clarity and efficiency in how pricing and customer approvals are managed.
Sincerely,
The Sullivan Cadillac Team
Estefania is very professional and keeps me updated.
I will recommend her and Sullivan Cadillac to my friends.
I will recommend her and Sullivan Cadillac to my friends.
More
by EILEENSPINOSA
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Eileen! We’re glad to hear that Estefania was professional and kept you updated. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you and your friends in the future!
Sincerely,
The Sullivan Cadillac Team
I am thankful that we were able to get my car back the
same day and they delivered it to.my home I was amazed and very please with the service. AWESOME
same day and they delivered it to.my home I was amazed and very please with the service. AWESOME
More
by MOVINSON
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Sullivan Cadillac responded
Thank you for your review! We are glad you were pleased with the service at Sullivan Cadillac and that we could get your car back to you the same day. Your satisfaction is our priority. We appreciate your kind words and look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Dealer Reviews
Cars for Sale
Dealer Log In
