My experiences with Sullivan Cadillac for my last 3
Cadillac purchases has been very easy. Stephanie is my service writter, she is
Always pleasant and informative. Thanks for
Your excellent service
Cadillac purchases has been very easy. Stephanie is my service writter, she is
Always pleasant and informative. Thanks for
Your excellent service. Pauletta Erwin
More
by pjrimes
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Pauletta! We’re glad to hear that your experiences with Sullivan Cadillac have been easy and enjoyable throughout your last three Cadillac purchases. It’s great to know that Stephanie has been a pleasant and informative service writer for you. We truly appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Sullivan Cadillac service was an amazing experience.
I would highly recommend them! Nice staff, nice waiting room, good coffee!
I would highly recommend them! Nice staff, nice waiting room, good coffee!
More
by MEGAN10664156
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Sullivan Cadillac responded
Thank you so much for your kind words, Megan! We’re thrilled to hear that you had an amazing experience at Sullivan Cadillac. Our team works hard to provide a welcoming environment, and we’re glad you enjoyed the nice waiting room and coffee. Looking forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
As always, Estefania Adaro was courteous, knowledgeable,
and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadil
and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadillac CT5 V6. Keep up the great work!
K. Wayne Hunter, Ed.D
More
by DRWAYNE60
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Wayne! We are thrilled to hear that Estefania provided you with such exceptional service and that you can always count on her for honesty regarding your 2021 Cadillac CT4 and 2025 Cadillac CT5 V6. We appreciate your support and look forward to seeing you again at Sullivan Cadillac!
Sincerely,
The Sullivan Cadillac Team
This was our first time using Sullivan Service, having it
FREE was a pleasant surprise!
FREE was a pleasant surprise!
More
by RENEA321
Verified Customer
Verified Customer
Apr 19, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Renea! We're thrilled to hear that your first experience with Sullivan Cadillac's service was a pleasant surprise. It’s always our goal to provide exceptional service, and we truly appreciate your feedback. We would appreciate any suggestions you may have to make your future experience even better. Our team looks forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
Stephanie is a great employee.
She helped us to resolve a couple issues with our vehicles and was a pleasure to work with.
She helped us to resolve a couple issues with our vehicles and was a pleasure to work with.
More
by adoane02
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Sullivan Cadillac responded
Thank you for your kind words about Stephanie! We’re glad to hear she helped you resolve issues with your vehicles and that you enjoyed working with her. We look forward to assisting you on your next visit!
Sincerely,
The Sullivan Cadillac Team
Amazing service advisor and great help!
!! Glad I moved to a dealer with a great service group.
!! Glad I moved to a dealer with a great service group.
More
by wallyandellen2010
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Wally and Ellen! We're glad to hear that you had an amazing experience with our service team at Sullivan Cadillac. We appreciate your trust in us and are glad you've chosen to be part of our community. Looking forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Great communication.
Price was as quoted. vehicle was ready when promised. Never have been let down by this dealership.
Price was as quoted. vehicle was ready when promised. Never have been let down by this dealership.
More
by SCOTT@SCOTTSRECREATION
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Sullivan Cadillac responded
Thank you for your review, Scott! We're happy to hear you had a positive experience with us at Sullivan Cadillac. It's great to know that our communication and commitment to delivering on our promises met your expectations. We appreciate your loyalty and look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Service immediately identified problem with TPMS.
in 1 tire of my 2019 XT4. Since tires were getting old, it made sense to get all new tires right away. They also replaced aging break fluid. Only conc
in 1 tire of my 2019 XT4. Since tires were getting old, it made sense to get all new tires right away. They also replaced aging break fluid. Only concern was that I had to spend most of day waiting for completion of service.
While waiting, I browsed the lot, and James Betancourt brought my attention to a beautiful 2025 CT4 having only about 3000 miles on it. My 2019 XT4 has low mileage, now new tires, is in beautiful shape. You should be able to sell it quickly for at least $18,000 - $20,000. If interested in negotiating a trade, I might be interested if You are willing to consider selling 2025 XT4 for under $30,000 (with trade). It was a pleasure meeting you.
Barry Greenawald
bardar1@ptd.net
352-217-4374
More
by BARDAR1
Service Price Transparency
Other Employees Tagged:
James Betancourt
Apr 12, 2026 -
Sullivan Cadillac responded
Thank you for taking the time to share your experience at Sullivan Cadillac, Barry! We’re glad to hear that our service team promptly identified the issue with your TPMS and that you decided to invest in new tires for your 2019 Cadillac XT4. It’s great to know that you enjoyed browsing our lot and had a wonderful interaction with James Betancourt.
We appreciate your thoughts on the potential trade-in for your vehicle and your interest in the 2025 Cadillac CT4. Please feel free to reach out to us directly to discuss this further. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
The customer service is great.
They assess your car quickly. The technicians are very knowledgeable.
They assess your car quickly. The technicians are very knowledgeable.
More
by BOOBOOZ28
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Sullivan Cadillac responded
Thank you for your review! We’re glad to hear you had a great experience with our customer service and the quick assessment of your car at Sullivan Cadillac. Our knowledgeable technicians always strive to provide the best service possible. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
The only thing I did not like is my coolant level was low
and they did not fill it
and they did not fill it
More
by sunshine0813
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2026 -
Sullivan Cadillac responded
Thank you for your feedback. We appreciate your insights regarding the coolant level. At Sullivan Cadillac, we strive to provide the best service experience possible. Please feel free to reach out to us directly, and we would be happy to assist you further. We hope to see you again soon.
Sincerely,
The Sullivan Cadillac Team
Dealer Reviews
Cars for Sale
Dealer Log In
