My service was great!
Looking forward to further services there! The facility is nice! Thank you
Looking forward to further services there! The facility is nice! Thank you
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by JESSICAJAYNE101
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
My recent experience with the dealership was
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges.
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by dallasb09
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust.
If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us.
Sincerely,
The Sullivan Cadillac Team
Love this dealership.
Very professional and courteous. Estefania is very courteous and attentive, I appreciate her attention to detail as well.
Very professional and courteous. Estefania is very courteous and attentive, I appreciate her attention to detail as well.
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by SKPIKE45
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! We are delighted to hear that you had a positive experience at Sullivan Cadillac and that Estefania made such a great impression with her professionalism and attention to detail. We appreciate your kind words and look forward to welcoming you back next time!
Sincerely,
The Sullivan Cadillac Team