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Richard Gruber
133 Reviews
133 Reviews
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133 Reviews of Richard Gruber
April 30, 2026
Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership. More
by gmuttick
Verified CustomerOther Employees Tagged: Enoch Mikell, Bob Vitrano
April 17, 2026
Fast, efficient, professional service on purchase of new truck. Highly recommend. Did not play games other dealerships will do. truck. Highly recommend. Did not play games other dealerships will do. More
by COBBLPOT
Other Employees Tagged: Enoch Mikell, Jared Reynolds
April 08, 2026
Chris was extremely rude and very unprofessional. I will not buy another car from Sullivan! I will not buy another car from Sullivan! More
by curtcheesman12
Other Employees Tagged: Enoch Mikell, Chris Fredericks
March 19, 2026
Shelby, Mikell, and Richard were very pleasant to deal with and delivered the car to me hours away once it was ready! with and delivered the car to me hours away once it was ready! More
by Aerjones6
Other Employees Tagged: Enoch Mikell, Shelby Moscorelli
March 16, 2026
I found this dealership to be very unprofessional and short on information about the car. To start with it was misrepresented the concerns and questions I had were not answered .All the salesman wanted short on information about the car. To start with it was misrepresented the concerns and questions I had were not answered .All the salesman wanted to do was to give me an out the door price which was not the same price as was supposed to be the OTD price. the contract asked if I had been given the time to look it over and understand it.. I was not given the time to do that. After I got home the next day and read the contract, there were some items that I did not feel like I should be charged for. I called the dealership and talked to the sales manager about the issues in question and he said that he would look over the contract and call me back. he failed to call me back and I had to call back the third time before I was able to speak with the S.M. He told me that it was a done deal and that lt was not subject to debate. I worked in sales for 40 years and i never had to pressure anyone or misrepresent my product to make a sale. Enen after telling the salesman that I felt I was being pressured nothing changed. so whatever you do. steer clear of Sullivan Cad.& Buick. More
by hloyed2014
Other Employees Tagged: Enoch Mikell , Tim ?
March 15, 2026
I take our vehicle to be serviced only to the dealership. Our vehicle was sold to us as a CPO. Later, we found out that the vehicle was not CPO, and it had been incurred into a moderate to major vehicle dama Our vehicle was sold to us as a CPO. Later, we found out that the vehicle was not CPO, and it had been incurred into a moderate to major vehicle damage. The dealership never informed us of a Carfax prior to purchase with the exception that they emphasized that the vehicle was CPO. Will never do business with the dealership however, the customer service at the service center is outstanding. More
by PONCEDUDE
Other Employees Tagged: Enoch Mikell, Brandy Corbin, Edwin Mejia
March 15, 2026
In 45 years of car buying, this was by far the easiest process yet. Was offered a very fair price on our trade, quickly came to terms for our purchase, and they beat our pre-qualified interest rate. Car process yet. Was offered a very fair price on our trade, quickly came to terms for our purchase, and they beat our pre-qualified interest rate. Car was detailed and topped off before we arrived. All the paperwork was ready, and final price was actually a bit lower than what we had intended to pay. Rick and Chris took great care of us. Well worth the 125 mile trip. Thanks! More
by mrpilot001
Other Employees Tagged: Enoch Mikell, Chris Fredericks
February 25, 2026
All employees were pleasant and easy to work with during the the buying and negotiating phases sales person knew the vehicle details the the buying and negotiating phases sales person knew the vehicle details More
by DENNIS_BERTON
Other Employees Tagged: Enoch Mikell, Chris Fredericks, Hailey Bennett
February 13, 2026
Friendly and knowledgeable, lots of choices on vehicles, Still need more time before a definite answer.. Still need more time before a definite answer.. More
by Reggie
Other Employees Tagged: Enoch Mikell, Jared Reynolds, Bob Vitrano
January 25, 2026
Professional and friendly service staff and very fast and reliable service. The sales staff is outstanding! reliable service. The sales staff is outstanding! More
by alanleslie.2011
Other Employees Tagged: Edwin Mejia , Tim
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