Friendly polite answer all questions work was completed
on time went over the work that was performed
on time went over the work that was performed
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by sailing1277
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Sullivan Cadillac responded
Thank you for your review! We’re thrilled to hear that your experience at Sullivan Cadillac was positive and that our team was able to complete the work on time while addressing all your questions. Your feedback is appreciated, and welook forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
They were very helpful did a wonderful job very
respectful fixed the problem washed the car all in a short time
respectful fixed the problem washed the car all in a short time
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by gcbeck52
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We truly appreciate your positive feedback about your experience with Sullivan Cadillac. It's great to hear that our team was helpful, respectful, and efficient in addressing your needs. We look forward to seeing you again!
Sincerely,
The Sullivan Cadillac Team
I’ve been dealing with this dealership now for about
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will recommend Sullivan to all my friends.
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by CAHORTINC
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future!
Sincerely,
The Sullivan Cadillac Team
All attendants smile, they treat customers like family,
conformable waiting room with drinks & snacks. Car wash with all visits. Happy!
conformable waiting room with drinks & snacks. Car wash with all visits. Happy!
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by GARY
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We are happy to hear you felt welcomed and enjoyed the amenities at Sullivan Cadillac. Our team takes pride in creating a family-like atmosphere for our customers. We look forward to seeing you again for your next visit!
Sincerely,
The Sullivan Cadillac Team
We had an outstanding experience at Sullivan Cadillac.
The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the s
The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the start. A huge thank you to Rich (General Manager), Joey (Internet Manager), and Enoch (Finance Manager) for their exceptional service. They made the entire buying and financing process incredibly smooth. If you want a professional, pressure-free car buying experience, I highly recommend dealing with Rich, Joey, and Enoch at Sullivan Cadillac!
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by TOMGERRIOLDHAM
Verified Customer
Verified Customer
Jun 11, 2026 -
Sullivan Cadillac responded
Thank you for your outstanding review, Tom! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's fantastic to hear that Rich, Joey, and Enoch provided you with exceptional service and made the buying and financing process so smooth. Our team strives for a professional and stress-free environment, and we’re delighted you felt that during your visit. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Was very pleased with the service your people did on my
car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you.
car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you.
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by Greatcadi
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs!
Sincerely,
The Sullivan Cadillac Team
Tim was awesome.
He listened to what we wanted . Have us some good choices OK,
He didn’t pressure us. It gave us the positive reasons to purchase our new Cadillac
He listened to what we wanted . Have us some good choices OK,
He didn’t pressure us. It gave us the positive reasons to purchase our new Cadillac.
All else went smooth, financing, explaining the features. We love our new car.
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by apexarena7
Verified Customer
Verified Customer
May 29, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Tim provided you with such a positive experience at Sullivan Cadillac. It’s great to know that he listened to your needs and made the purchasing process smooth for you. We’re delighted that you love your new Cadillac! Looking forward to seeing you again and hope you enjoy every drive.
Sincerely,
The Sullivan Cadillac Team
Everything went fine with the salesman.
I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t
I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership.
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by gmuttick
Verified Customer
Verified Customer
May 01, 2026 -
Sullivan Cadillac responded
Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the additional charges for the GPS tracking device. Our team strives for transparency in our transactions at Sullivan Cadillac. We encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value the opportunity to improve. Thank you for bringing this to our attention.
Sincerely,
The Sullivan Cadillac Team
May 11, 2026 -
Sullivan Cadillac responded
Thank you for updating your review and for allowing Sullivan Cadillac to address your concerns. We’re glad our team was able to resolve the additional charges to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Sincerely,
The Sullivan Cadillac Team
May 08, 2026 -
gmuttick responded
The dealer, resolved the additional charges, therefore I will update my review.
Fast, efficient, professional service on purchase of new
truck. Highly recommend. Did not play games other dealerships will do.
truck. Highly recommend. Did not play games other dealerships will do.
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by COBBLPOT
Verified Customer
Verified Customer
Apr 17, 2026 -
Sullivan Cadillac responded
Thank you so much for your kind words! We’re happy to hear that you had a positive experience with the purchase of your new truck at Sullivan Cadillac. Our team strives to provide fast, efficient, and professional service without the hassle. Your recommendation is appreciated, and we look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Chris was extremely rude and very unprofessional.
I will not buy another car from Sullivan!
I will not buy another car from Sullivan!
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by curtcheesman12
Verified Customer
Verified Customer
Apr 08, 2026 -
Sullivan Cadillac responded
Thank you for sharing your experience, Curt. We understand your concerns regarding your recent interactions during the sales process. At Sullivan Cadillac, we aim to provide attentive, professional, and helpful support so that every customer feels respected and informed. Feedback like yours helps us review how we communicate and engage with customers, ensuring we continue to improve the experience for everyone.
Please feel free to contact us directly if you’d like to discuss this further. We are committed to providing a positive and respectful environment for all customers.
Sincerely,
The Sullivan Cadillac Team