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Sullivan Cadillac
Ocala, FL
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
May 01, 2026
All went well, easy and efficient. Shelby and John were attentive and awesome to work with. Shelby and John were attentive and awesome to work with. More
by rickwsacco
Verified Customer
April 30, 2026
Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership. More
by gmuttick
April 29, 2026
My experiences with Sullivan Cadillac for my last 3 Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service. Pauletta Erwin More
by pjrimes
April 28, 2026
Joey was awesome. Car was ready to go and paperwork was done. In and out in no time Car was ready to go and paperwork was done. In and out in no time More
by tommy.quinlan
Employees Worked With
April 28, 2026
I’ve bought 2 cars from Sullivan now. They’re always friendly and willing to make a deal. I’ll definitely be back for my next car. 10/10. My salesman was Bob. He was real easy to work w They’re always friendly and willing to make a deal. I’ll definitely be back for my next car. 10/10. My salesman was Bob. He was real easy to work with. Straight to the point and that’s something I really appreciate when car shopping More
by CG9094
April 23, 2026
Sullivan Cadillac service was an amazing experience. I would highly recommend them! Nice staff, nice waiting room, good coffee! I would highly recommend them! Nice staff, nice waiting room, good coffee! More
by MEGAN10664156
Employees Worked With
April 23, 2026
They always say "we cant duplicate" the problem anytime I have an issue with my car. I have a constant "vibration" anytime the car goes in "eco" mode. But they cant duplicate it.....so when I go with them, t have an issue with my car. I have a constant "vibration" anytime the car goes in "eco" mode. But they cant duplicate it.....so when I go with them, then it becomes a "we will put in a ticket with Cadillac, because it doesnt have a check engine light" I never hear from them again.......remind them during my routine service appointment and they start the process all over again. Beyond frustrating They always seem to forget me and most recently never paid attention that I purchased an extended warranty. After a routine oil change/tire rotation, they told me I had an oil leak and it would be 1k repair. I had to remind them again about the warranty. So at least the oil leak is fixed, the vibration continues. Ill eventually need to take it somewhere else cause Sullivan Cadillac clearly has zero interest in helping to figure it out. More
by hollilongrn
Employees Worked With
April 23, 2026
Fastest I ever bought a car. Great salesperson. a a a a a a a Great salesperson. a a a a a a a More
by epbp58
April 21, 2026
As always, Estefania Adaro was courteous, knowledgeable, and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadil and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadillac CT5 V6. Keep up the great work! K. Wayne Hunter, Ed.D More
by DRWAYNE60
Employees Worked With
April 19, 2026
Hailey was amazing. She was so funny, charming, and made the process super easy. The finance person I believe his name was Enoc, was super amazing and made the process s She was so funny, charming, and made the process super easy. The finance person I believe his name was Enoc, was super amazing and made the process so smooth! More
by melmercado916
