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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,099 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,099 reviews

June 25, 2026

The best service center ever! ! They are so courteous, knowledgeable and very professional! I will never go anywhere else and I refer everyone to Sullivan Cadillac More

by CHADCORDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2026

Another find job by Sullivan. I am glad Sullivan Cadillac has Edwin. He is very knowledgeable of his job and very polite and helpful to your customers. More

by DEET655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mennenga
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Jun 25, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re happy to hear you had a great experience at Sullivan Cadillac with Edwin. His knowledge and dedication to customer service truly make a difference. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

June 23, 2026

Excellent professional and polite service Every visit Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead ! More

by ckjones7676
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Jun 24, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Estefania has consistently provided you with excellent, professional, and personable service during your visits to Sullivan Cadillac. We truly appreciate your recognition of her efforts and will certainly share your kind words with her. Looking forward to seeing you again for your future vehicle maintenance needs! Sincerely, The Sullivan Cadillac Team

June 23, 2026

On June 19, 2026, I took my CT4 into Sullivan Cadillac for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read More

by DRWAYNE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Sullivan Cadillac responded

Thank you, K. Wayne Hunter, Ed.D, for your wonderful review! We’re thrilled to hear that you had a fast and efficient experience with Estefania during your safety inspection for your Cadillac CT4. Our team prides itself on providing friendly and knowledgeable service, and it’s great to know Estefania consistently delivers that for you. We appreciate your kind words and look forward to assisting you again at Sullivan Cadillac. Safe travels in your CT4 and CT5! Sincerely, The Sullivan Cadillac Team

June 22, 2026

Very accommodating and willing to work around our schedule The work is always completed in a timely manner and done right the 1st time More

by RDKINGCLASS
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
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Jun 23, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Sullivan Cadillac. It's great to hear that we could accommodate your schedule and complete the work promptly and correctly. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 22, 2026

Great, fast service. Knowledgeable as well Great accommodations at the dealership and near the dealership too More

by mbcorc
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mejia
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Jun 23, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced great and fast service at Sullivan Cadillac. Our team takes pride in being knowledgeable and providing excellent accommodations for our customers. We look forward to welcoming you back on your next visit! Sincerely, The Sullivan Cadillac Team

June 22, 2026

Excellent service. Friendly. Took care of all my car’s needs in a timely manner. More

by MACKENZIEM0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Mackenzie! We're thrilled to hear that you had an excellent experience with us at Sullivan Cadillac. Our team is dedicated to providing friendly and timely service, and we appreciate you recognizing their efforts. We look forward to taking care of your car's needs again in the future! Sincerely, The Sullivan Cadillac Team

June 22, 2026

They were very helpful did a wonderful job very respectful fixed the problem washed the car all in a short time More

by gcbeck52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your positive feedback about your experience with Sullivan Cadillac. It's great to hear that our team was helpful, respectful, and efficient in addressing your needs. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

June 22, 2026

Everyone in the service department Welcomes you with a pleasant attitude and smile! awesome Service! More

by tackett60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re excited to hear that our service department made such a positive impression with their welcoming attitude and awesome service. At Sullivan Cadillac, our team strives to create a great experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

June 21, 2026

I’ve been dealing with this dealership now for about eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco More

by CAHORTINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team

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