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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
515 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 515 reviews

May 18, 2024

Everything was fine, i think it would be nice for the Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards poi More

by Donna Rodriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Appointment on time. Great service and careful with car. Recommended experience. Plus my fifteen words! More

by rjcinva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024

Mathew, service Mgr was great. Was concerned about my problem . Said the mechanic found problem and they fixed it . More

by hpg326
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mathew service
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May 17, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Mathew and our team were able to address your concerns promptly. We appreciate your trust in Sullivan Cadillac, and we look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Cadillac Team

Helpful
May 15, 2024

Very pleased with service & w/ Stefanie's professionalism. Hopefully, Stefanie will stay there for a very long time! More

by TSCHUSTER20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
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May 17, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with Sullivan Cadillac and highlighting Stefanie's professionalism. We value your feedback and look forward to serving you again in the future. Rest assured, we are committed to providing excellent service consistently. Sincerely, The Sullivan Cadillac Team

Helpful
May 12, 2024

Mike the salesperson went above and beyond to get me the right truck for my business. Service @Sullivan is always top of its class More

by MSHAMIRA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service always go beyond and above to make sure I’m satisfied @ all times
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May 14, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mike provided you with exceptional service and helped you find the perfect truck for your business needs. At Sullivan Cadillac, customer satisfaction is our top priority, and we're delighted that you found our service to be top-notch. We look forward to serving you again in the future. Drive safely! Sincerely, The Sullivan Cadillac Team

Helpful
May 10, 2024

Matthew was great . . I really appreciated all the help I was given . Will be back More

by justinhoward1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 13, 2024 -

Sullivan Cadillac responded

We're thrilled to hear about your positive experience with us at Sullivan Cadillac. We look forward to welcoming you back whenever you're ready. Drive safely! Sincerely, The Sullivan Cadillac Team

Helpful
May 10, 2024

Courteous, knowledgeable employees who were time conscious and very polite. I recommend this dealer for sales and service. More

by scarlettlilley45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Sullivan Cadillac responded

Thank you for recommending Sullivan Cadillac for sales and service! We appreciate your kind words about our courteous and knowledgeable team. We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

Helpful
May 10, 2024

Sales person was quick and concise to answer all the questions regarding the specific of the vehicles . More

by LUISPOZO326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with Sullivan Cadillac! We're pleased to hear that our sales team provided you with thorough and efficient answers to all your vehicle-related questions. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

Helpful
May 10, 2024

They were ready for me when I arrived. They were prompt and courteous. Good job!! More

by MUMACHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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May 13, 2024 -

Sullivan Cadillac responded

Thank you for the positive feedback! We are glad to hear that you had a prompt and courteous experience with us at Sullivan Cadillac. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

Helpful
May 10, 2024

Brought my SUV in for scheduled oil change, had to wait at the counter for quite a while for one of the employees to acknowledge that I was there. Someone entered the service area from another area and sta More

by AL.FLYRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department; Matthew
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May 13, 2024 -

Sullivan Cadillac responded

Thank you for sharing your feedback. We appreciate your business and your patience while waiting. We strive to provide prompt and efficient service, and we are disappointed to hear we fell short of your expectations on this visit. Your comments will help us improve our processes to ensure a smoother experience in the future. We value your time and hope to serve you better next time at Sullivan Cadillac. Sincerely, The Sullivan Cadillac Team

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