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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,119 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,119 reviews

July 19, 2026

The part needed was out of stock, so it took a bit for it to come in, not their fault. Once it did my service appointment went smoothly, they were even able to take my SUV in early! Great job! More

by bajger
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your understanding regarding the part's availability and are glad your service appointment went smoothly. It's great to know that we could accommodate your SUV early. We look forward to serving you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

July 18, 2026

They are great, have been with them for years, I owned 2004 CTS and had all service done at Sullivan, I now own 2019 CTS and bought used from Sullivan, they have always done great job taking care of my v More

by THERESA HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

Sullivan Cadillac responded

Thank you for your great review, Theresa! We truly appreciate your loyalty to Sullivan Cadillac over the years. It's fantastic to hear that you've had great experiences with both your 2004 Cadillac CTS and your 2019 Cadillac CTS. Our team is committed to providing exceptional service and is glad to have you as part of our family. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 16, 2026

Staff was helpful and was no pressure. Hector showed us som awesome feathers on our car that we didn’t know about More

by goodbye6284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! It's wonderful to hear that our staff was helpful and that Hector was able to showcase some awesome features on your vehicle. We appreciate you choosing Sullivan Cadillac and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

July 13, 2026

My purchase transaction went very smooth. Salesman was knowledgeable of all questions I asked . Very polite and professional. Finance and Mgr also very helpful and professional. I am 77 and p More

by lenhyatt1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Sullivan Cadillac responded

Grateful for you sharing this lovely experience with us, Len! We’re glad to hear that your purchase transaction at Sullivan Cadillac went so smoothly and that our team provided you with knowledgeable and professional service. It’s truly rewarding to know that we could make your experience one of the best in your many vehicle purchases. We appreciate your trust and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

July 13, 2026

On June 19, 2026, I took my CT5 into Sullivan Cadillac for an oil and filter change, tire rotation and balance, and wheel alignment. Estefania Adaro had the service done immediately and I was on my way. More

by DRWAYNE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2026 -

Sullivan Cadillac responded

Appreciate your feedback on your visit, Wayne! We are happy to hear that Estefania provided you with such exceptional service during your recent visit to Sullivan Cadillac. It's great to know you feel confident in her expertise regarding your 2021 Cadillac CT4 and 2025 Cadillac CT5 V6. We appreciate your kind words and encourage you to visit us again soon! Sincerely, The Sullivan Cadillac Team

July 13, 2026

John is very professional, friendly and attentive. He explained to me in detail my service requirments and recalls. I was very impressed. More

by Gatorgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2026 -

Sullivan Cadillac responded

Thanks for letting us know how everything went! We are happy to hear that you had a positive experience with our team at Sullivan Cadillac. It's great to know that our professional and attentive approach made a lasting impression on you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 11, 2026

Fast and friendly, did what was promised faster than expected. Wash looked great. Thank you! More

by dlewis475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Lewis! We’re thrilled to hear that you had a fast and friendly experience and that your vehicle wash looked great. We appreciate your feedback and hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

July 08, 2026

Had to have a engine light checked I guess there was dust in a filter so it had to be replaced or fixed More

by Southerngram1
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Jul 09, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you brought your vehicle to Sullivan Cadillac for the engine light issue. Our team is committed to ensuring your vehicle runs smoothly, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

July 08, 2026

Always in top ! !! ?? Pleasure to do business with you guys !! Ha ha !!! ?? More

by iondanciu58
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Report | Print
Jul 09, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We appreciate your positive feedback about Sullivan Cadillac and are glad to hear that you had a pleasurable experience with us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 08, 2026

Friendly polite answer all questions work was completed on time went over the work that was performed More

by sailing1277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mennenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Sullivan Cadillac responded

Thank you for your review! We’re thrilled to hear that your experience at Sullivan Cadillac was positive and that our team was able to complete the work on time while addressing all your questions. Your feedback is appreciated, and welook forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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