Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sullivan Cadillac
Ocala, FL
660 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 660 reviews
December 02, 2024
Joey was an awesome salesperson. He answered all of my questions and was friendly and personable. I live in Alachua, and he offered to deliver my car and complete the paperwork in Al He answered all of my questions and was friendly and personable. I live in Alachua, and he offered to deliver my car and complete the paperwork in Alachua! So easy and seamless. I recommend Sullivan Cadillac for their excellent customer service. More
by alice.m.lindner
Verified CustomerEmployees Worked With
December 02, 2024
We have purchased 4 vehicles from the Sullivan Group in Ocala and are very pleased with each purchase. We have sent family members there and they purchased vehicles. Excellent dealership. Ocala and are very pleased with each purchase. We have sent family members there and they purchased vehicles. Excellent dealership. More
by ccounts
December 02, 2024
Excellent service as always! Love that you have drop off service, allows me to get all of my errands done! Love that you have drop off service, allows me to get all of my errands done! More
by leahdodge4837
Employees Worked With
Driver that took me did t know his name, but also Stephanie in service!
December 01, 2024
They always treat customers with respect. It is a dealership that always goes above and beyond It is a dealership that always goes above and beyond More
by djnash
December 01, 2024
The service attendant who helped me was so nice. She definitely went out of her way to be super helpful and took care of my car emergency quickly. She definitely went out of her way to be super helpful and took care of my car emergency quickly. More
by TOOTHSCRUBBER728
Employees Worked With
Service dept
November 30, 2024
* Mr Rich Gruber , A true leader ! Many dealerships need this type of dedicated MANAGERS . * Sadly , DealerRater , has to be involved in a fine Cadillac dealer . * D rater , Many dealerships need this type of dedicated MANAGERS . * Sadly , DealerRater , has to be involved in a fine Cadillac dealer . * D rater , has been around for decades / and , still horrible ! More
by Joyce.kapp
Employees Worked With
Other Employees :
Edwin Mejia , Service Consultant ,
November 27, 2024
Found the dealership online. Was promised a great experience and they delivered Would use this dealership again and intend to refer friends and family Was promised a great experience and they delivered Would use this dealership again and intend to refer friends and family More
by MELANIECFNP
Employees Worked With
November 26, 2024
SERVICE DEPARTMENT SEEMED TO BE OVERWHELMED. i AM NOT SURE WHEN MY CAR WAS READY BUT I HAPPENED TO NOTICE IT OUTSIDE. I HAD WAITED A WHILE BUT IT WAS READY. ON ANOTHER NOTE, THE SERVICE ADVISO i AM NOT SURE WHEN MY CAR WAS READY BUT I HAPPENED TO NOTICE IT OUTSIDE. I HAD WAITED A WHILE BUT IT WAS READY. ON ANOTHER NOTE, THE SERVICE ADVISOR SAID MY TIRES NEEDED TO BE ROTATED AND BALANCED SO I SAID SURE, THEN HIS NOTE ON THE BILLING SIAD, CUSTOMER STATES TO ROTATE TIRES AND BALANCE. I HAD NO VIBRATION OR INDICATION OF OUT OF BALANCE BUT THEY DID IT ANYWAYS AS HIS ORDER SAID DIFFERENT THAN WHAT HE ASKED ME. I JUST THINK IT IS STRANGE TO DO IT THAT WAY. More
by mckeanrick
Employees Worked With
SERVICE DEPARTMENT
November 26, 2024
We love Jordan Great experience at dealership. Super accommodating. Will return in future Nothing but good things to say Super accommodating. Will return in future Nothing but good things to say More
by MELANIECFNP
