Stivers Ford of Birmingham

Very friendly, professional and thorough. My truck had a problem they had not seen before. My truck had a problem they had not seen before. More

Ethan was great to deal with! He deserves a raise! Traveled from out of state and the process was as seamless as possible! Very informative in the use of the vehicle! He deserves a raise! Traveled from out of state and the process was as seamless as possible! Very informative in the use of the vehicle! More

Darnell was excellent as a Customer service representative. As soon as I walked in, 30 minutes earlier than my expected arrival he said my name as I entered. I was in shock. He knew what I was representative. As soon as I walked in, 30 minutes earlier than my expected arrival he said my name as I entered. I was in shock. He knew what I was there for and took my Additional questions. Jcoby followed me out and reviewed future things I needed to consider with my Bronco. They helped me understand the mobile app and service intervals. There was another individual there, who was extremely knowledgeable about my Bronco and gave me some good tips for the future. I didn’t get his name but he was a black male. Luke was helpful in the checkout process and John who gave me a shuttle home was great. I could have hung out with your service department guys for hours and not been bored. They were great to talk to and I feel they went above and beyond in my service. I would definitely buy next Ford product from Stivers based on my interaction with the service team. More

Jerrell and Cody were very friendly and helpful. They were willing to help make us happy with our selection. They were willing to help make us happy with our selection. More

Nightmare! Kept my suv 16 work days to fix the infotainment system, reported one day to the insurance company, causing me to lose car rental reimbursement from Kept my suv 16 work days to fix the infotainment system, reported one day to the insurance company, causing me to lose car rental reimbursement from them! This was the worst experience I have ever had with a car service repair! They deserve a minus 10! More

Our sales person Kristen was so kind and professional. She really did a wonderful job . She really did a wonderful job . More

Ethan was great to deal with! He deserves a raise! Traveled from out of state and the process was as seamless as possible! Very informative in the use of the vehicle! He deserves a raise! Traveled from out of state and the process was as seamless as possible! Very informative in the use of the vehicle! More

Online experience was wonderful, had several texts and phone calls after my credit application. Upon arrival at the dealership everyone is very professional, from sales to the finance! Great experience, s phone calls after my credit application. Upon arrival at the dealership everyone is very professional, from sales to the finance! Great experience, smooth as silk. I will be back! It was worth the 4 hour drive! Thank you! More

Great experience! The staff was friendly, professional, and made the whole process smooth and stress-free. They answered all my questions, gave me a fair deal, and I n The staff was friendly, professional, and made the whole process smooth and stress-free. They answered all my questions, gave me a fair deal, and I never felt pressured. Highly recommend this dealership to anyone looking for excellent service and a hassle-free car buying experience. More

Blake was awesome to work with to get me into my super clean Focus ST. Hoping I'll be able to work with him again once he finds me a gently used RS! Thanks Blake clean Focus ST. Hoping I'll be able to work with him again once he finds me a gently used RS! Thanks Blake More