Joshua Stafford

Took my Lincoln Navigator in to have the power running board replaced l. While in service Ed, & Nicole let me know that I had a safety recall that had to be taken care of . The running board & recall was board replaced l. While in service Ed, & Nicole let me know that I had a safety recall that had to be taken care of . The running board & recall was taken care of by the next day. I was kept up to date on the progress & given a time it would be ready. Great job & great customer service!!! More

by BBAKER27 Verified Customer Verified Customer

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They did an excellent job on some of the issues but not the other that’s all I have to say about that the other that’s all I have to say about that More

by RANDY.CARROLL1961 Verified Customer Verified Customer

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Excellence in customer service! I would recommend mobile service anytime it is so convenient! Thank you I would recommend mobile service anytime it is so convenient! Thank you More

by BHAMLISAT Verified Customer Verified Customer

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The service department had my 2026 vehicle for a week and said it was fixed. When I picked it up, there were more problems with the car before I brought it to them: Quality control? said it was fixed. When I picked it up, there were more problems with the car before I brought it to them: Quality control? More

by LAWRENCE.NONALES Verified Customer Verified Customer

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Picked up truck from my house when they said and returned when service was complete when they said which was wonderful,thanks Stivers Ford ,Awesome service for sure when service was complete when they said which was wonderful,thanks Stivers Ford ,Awesome service for sure More

by ricky.messer Verified Customer Verified Customer

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The personnel I interacted with were all very professional. Everything was completed quickly. The representative handling everything in the office was knowledgeable. professional. Everything was completed quickly. The representative handling everything in the office was knowledgeable. More

by caitlineliza Verified Customer Verified Customer

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Joshua did the best he could with the situation, but that actual service was slow and then the truck was returned in an undrivable condition that caused significant effort and disruption on our part followin actual service was slow and then the truck was returned in an undrivable condition that caused significant effort and disruption on our part following the service. This doesn’t take into consideration the service was to replace a transmission on a truck with only 80,000. Very disappointed in my first experience with a Ford. More

by Wes.quattlebaum Verified Customer Verified Customer

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Joshua, was informative, honest and continued to keep me updated on the repair of my automobile. I would highly recommend him to contact when visiting the dealership. updated on the repair of my automobile. I would highly recommend him to contact when visiting the dealership. More

by Frank Poticny Verified Customer Verified Customer

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Very easy set up - quick turn around time - great team to work with ! We love Stivers! work with ! We love Stivers! More

by catofam Verified Customer Verified Customer

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The whole process was seamless and easy. I can’t think of a better experience in regard to car maintenance. I can’t think of a better experience in regard to car maintenance. More

by alanc3 Verified Customer Verified Customer

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