Blake Brown

I recently purchased a vehicle from Stivers Ford in Birmingham. Prior to my arrival we negotiated the deal, agreed to numbers so I sent the salesperson everything that they needed (Licence, ins, credit Birmingham. Prior to my arrival we negotiated the deal, agreed to numbers so I sent the salesperson everything that they needed (Licence, ins, credit info) to have the deal ready when I arrived within 20 minutes of them opening the doors. I was 4 hours away from home and needed to be back for child care reasons. Salesperson knew this and I figured 1.5 hours to be on the safe side. I was told that they would look at my trade, id sign a few forms, and id be in and out. I came out of the finance office 2 hours later and the vehicle wasn't even clean or fueled up. I had to wait even longer and meet the sales guy at the gas station to fill up. In text and Email at least twice I told them I didn't want be sent to ANY banks besides Ford Credit. Keep in mind the deal was approved before I left Florida. As I waited for the finance manager, he was in his office submitting my credit information to no less than 5 other banks. I have "Hard Inquiries" from banks I specifically asked not to be sent to. This is a violation of my personal information. I am trying to grow my score to refi my home, this will absolutely set me back. I have been selling Fords since 2005, I know the business and the games...... Needless to say I was late getting home.. That is when I opened my Idenity protect and saw the hard and unauthorized inquries. The GM reached out, placed some blame due to lack of communication and that was that. I wish I could rate my experience less than 1 star. I have filed complaints with Ford Credit and Ford Motor Company. I look forward to receiving the survey from Ford Motor Company, I may type in all caps. Protect your personal information when you walk in those doors, because they don't. Much Love More

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Bryan was completely unprofessional and almost led to this sale not happening. I was trying to explain that the offer sheet numbers weren’t right which led to a number of “oh my god” and loud sighs. When this sale not happening. I was trying to explain that the offer sheet numbers weren’t right which led to a number of “oh my god” and loud sighs. When I informed the next person about it I was told “yeah, we’ve heard the same things”. Ali was great and so was Blake. More

by DESENWEIN0 Verified Customer Verified Customer

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Adam Booth was an amazing salesman. He answered every question I had quickly and found the answers to questions he didn't know just as quick. He went above and beyond for me as I'm sur He answered every question I had quickly and found the answers to questions he didn't know just as quick. He went above and beyond for me as I'm sure he does for all his customers. Definitely earned himself a customer for life! 5✨️ well earned. 😁 More

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Sales person kristen hudson was awesome stivers should acknowledge her for a job well done acknowledge her for a job well done More

by GIRVIN01 Verified Customer Verified Customer

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Devin was extremely helpful throughout the entire process while we shopped and then purchased our vehicle and has continued to be so. He and Blake were courteous, friendly and patient which was a blessing an while we shopped and then purchased our vehicle and has continued to be so. He and Blake were courteous, friendly and patient which was a blessing and a joy to work with. More

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I had a wonderful experience - professional, accommodating, friendly and timely. Thank you - I LOVE my new Bronco! Ronnie was great to work with! accommodating, friendly and timely. Thank you - I LOVE my new Bronco! Ronnie was great to work with! More

by STEPHBROOKS Verified Customer Verified Customer

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Stivers Ford treated me like friend. The salesman Brad was professional and honest. I will recommend Stivers to all my friends and family. The salesman Brad was professional and honest. I will recommend Stivers to all my friends and family. More

by TSARDAY Verified Customer Verified Customer

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Ronnie was a pleasure to work with. Finance office was quick. Truck was a good price. I’m happy. Finance office was quick. Truck was a good price. I’m happy. More

by MATT Verified Customer Verified Customer

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quick and easy process. very fair deal for a beautiful Bronco….great price. friendly people very fair deal for a beautiful Bronco….great price. friendly people More

by ALANRMUSICO Verified Customer Verified Customer

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Our salesman, Jim Sparks was excellent. Bob in order department was as well. The finance guy, Blake was a bit pushy & rude. The team forgot to put on the tow package & order the black bronc Bob in order department was as well. The finance guy, Blake was a bit pushy & rude. The team forgot to put on the tow package & order the black bronco script. The bronco is the best & case quicker than expected More

by CCALICO74 Verified Customer Verified Customer

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