South Bay BMW

We went in to South Bay BMW having an idea of what we wanted but we were not sure if we were going to buy anything. When we first met Chris, he was warm/friendly and most all listened to us. We started wanted but we were not sure if we were going to buy anything. When we first met Chris, he was warm/friendly and most all listened to us. We started this whole adventure at 1 pm and he stayed with us until well after 8 pm when the closing time was 7. He was patient enough to let us go to carmax next door to see if we could get a better price for our trade-in. Since carmax didn't give a better price, Chris was able to get us a better trade-in value for BMW. Thank you Chris Mcclenon for all your patience and for not pushing us into anything we did not want/need! More

We drove thirty miles, past three BMW dealerships, in order to work with the highly-rated folks at South Bay BMW. Stephen Gagliano made our trip worthwhile, that's for sure! Professional, patient, and order to work with the highly-rated folks at South Bay BMW. Stephen Gagliano made our trip worthwhile, that's for sure! Professional, patient, and without pressure, Stephen answered our many questions,really listened to our concerns, and ultimately, supported our attempts to obtain the best price we could for our beautiful 2012 X3! By closing time, we were ready to head home, and Stephen to a holiday party (to which he'd be late----delayed so as to provide us with an important "introduction" to the gizmos and gadgets associated with our car). What's especially terrific, from our point of view, is the fact that we left South Bay BMW feeling great about our interactions with the people who work there-----in contrast to each and every other dealership (Volvo, Audi, Subaru, VW, etc.) with whom we'd had contact during the previous month. Thank you, Stephen Gagliano, for restoring our faith in the process! More

Last sunday I went car shopping looking at a half a dozen different brands. As I had purchased a BMW previously through South Bay BMW, I went to see what they might have for me. I was met by Damian Watters w different brands. As I had purchased a BMW previously through South Bay BMW, I went to see what they might have for me. I was met by Damian Watters who was unbelievable. Knowledgable, Great listener, passionate about BMW products and assisting me to get what I was looking for. He was able to find me the right car, accessories at what I was looking to spend. He has a great personality and is a pleasure to be around. It was a "Feel Good" experience in purchasing my car. He is truly a major asset to South Bay BMW!! and as a representative of the brand. Thank-you Damian! Nelson More

Would rather not say who the salesperson was. I would NOT recommend this dealership and here is why: They were friendly and bent over backward while trying to get a sale. But afterwards, it's as if w NOT recommend this dealership and here is why: They were friendly and bent over backward while trying to get a sale. But afterwards, it's as if we weren't worth their time. Once they have your money, you're invisible. We were lied to about the car we were purchasing, and lied to about our trade-in, just so they wouldn't have to pay a fair price for it. Buyer beware. More

A huge shout out to Rich Clark and Alex Dawson at South Bay BMW! I couldn't have asked for better service, attention and patience with me over these last few months of me trying to decide what to lease. Bay BMW! I couldn't have asked for better service, attention and patience with me over these last few months of me trying to decide what to lease. I ended up with the X3 and couldn't be happier! Rich took the time to go over all the BMW's I was interested in and was able to answer all my questions I had. Alex made sure to get me the best financing possible at the best price and I drove out of there one happy lady of a brand new BMW! I have been driving my Truck for the last 10 years and leasing this new BMW was a huge decision for me. Having Rich and Alex on my side made my experience a great one and I can't thank them enough! More

See Alex Cobos if you are thinking about buying a BMW and want a down to earth guy to help you out. He went above and beyond to show me like 8-9 cars and explain all of the differences to me. Very patient. want a down to earth guy to help you out. He went above and beyond to show me like 8-9 cars and explain all of the differences to me. Very patient. It took me like an hour after we looked at the last car to make up mind mind but he never got frustrated. I used to hate going to car dealers but as long as Alex is working at SouthBay BMW, I will be going to him. Great experience! More

From the moment I stepped into the showroom, I knew I came to the right place. Beginning with a cordial welcoming by one of the salesmen, to a very efficient buying process, my experience with South Bay came to the right place. Beginning with a cordial welcoming by one of the salesmen, to a very efficient buying process, my experience with South Bay BMW was excellent. Great prices and negotiating and flexibility. Highly recommendable. More

We've finally visited Southbay BMW after visiting Audi, Lexus, Cadillac and many other dealerships and we're glad we did. SB BMW was our ultimate dealership visit. Special Thanks to DAMIEN "COACH" WATTERS Lexus, Cadillac and many other dealerships and we're glad we did. SB BMW was our ultimate dealership visit. Special Thanks to DAMIEN "COACH" WATTERS who provided us with an excellent experience in leasing our 2013 X3. My wife and I brought along our son and Coach took care of us and made sure my son was also entertained. He is very nice to talk to, straight forward but calm, humorous at times and honest. He told us what to expect all the way thru the end of the deal. We were the last people at the dealership. My son had a great time with him too walking him around the building. He knows how to handle folks like us. Thank You Very Much Coach Damien!!! More

South Bay BMW once again rises above the top. Damien "Coach" Watters is the best! He made my family feel right at home. Thanks again Coach "Coach" Watters is the best! He made my family feel right at home. Thanks again Coach More

Being that this was my first visit and purchase at South Bay BMW, I must say I was impressed with all aspects of customer service and dealerships at South Bay BMW. Grace Kim, who was our dealer,has provided Bay BMW, I must say I was impressed with all aspects of customer service and dealerships at South Bay BMW. Grace Kim, who was our dealer,has provided me and my wife with an exceptionally satisfying experience or buying a BMW. We recommend Ms. Grace Kim to any prospective buyers in the future. More