South Bay BMW

Had problems with Blue tooth for three months. Tried to make a service appointment three times but no one would call back. Left message for Service Manager Kim Kelley (since she changed her name) but never make a service appointment three times but no one would call back. Left message for Service Manager Kim Kelley (since she changed her name) but never heard back. Left message for Peter Boesen THE OWNER, who is never around but never heard back either. Tried to reach Jeremy Guenther at 8:44 AM but I was informed he doesn't get in until after 10AM. HMMMM, Could it be that all the negative comments are about service due to service managers never return calls and ignore problems? More

The easiest purchases (2) in my 40 years of Car buying. Kevin and the rest of his contemporaries handle the transactions with Class and Elegance. Kevin and the rest of his contemporaries handle the transactions with Class and Elegance. More

Truly exceptional customer service!!!! What an outstanding experience and all thanks to Milad Batouli. He went above and beyond to make sure that we were 100% satisfied with our BMW experience. I outstanding experience and all thanks to Milad Batouli. He went above and beyond to make sure that we were 100% satisfied with our BMW experience. I have dealt with numerous dealer in the past and I can honestly say that these guys are the real deal. A true asset to South Bay BMW and to the BMW family. Both Milad and Eddie Ramos really went to bat for us and did everything as a team to ensure that we were happy and that I got EXACTLY what I wanted. I highly recommend South Bay BMW, Milad Batouli and Eddie Ramos. I am absolutely ecstatic with my new BMW 750i, but more importantly I are elated to know that the guys at SB BMW are really there to help me!!! Plus, their follow-up is amazing. I went back to the dealership about a week later and can honestly say that I felt so welcomed and felt as if I'd known Milad and Eddie for years...It was like going to visit old friends. For all that these guys do and for the outstanding customer service...we applaud you!!!! More

I applied online and was contacted by Joeseph Ko before I was even finished with the app. He was informative and easy to work with. South Bay BMW clearly understand that service is extremely important and do was even finished with the app. He was informative and easy to work with. South Bay BMW clearly understand that service is extremely important and do not disappoint. I can easily recommend South Bay BMW to anyone in the market for a new car. More

If you're thinking about a BMW, go see Stephen Gagliano at South Bay BMW. Stephen didn't apply high pressure sales tactics. He was very patient as I considered a car. He is knowledgable about the cars a at South Bay BMW. Stephen didn't apply high pressure sales tactics. He was very patient as I considered a car. He is knowledgable about the cars and, after I picked up my car, spent an extra hour with me going over the car's features a second time. He's a great guy and you'll enjoy dealing with him. More

I bought my 2009 Mini Cooper Clubman and absolutely love it! I have used South Bay BMW now for two purchases. The service department is amazing! Best of all is my wonderful sales consultants, Milad Batouli it! I have used South Bay BMW now for two purchases. The service department is amazing! Best of all is my wonderful sales consultants, Milad Batouli and Gregg Lappen. Gregg helped initially and once I found that car that I wanted, Milad took over and helped me get the best possible deal! I will never purchase from another dealership as long as I live in the South Bay. Thanks Milad!!!! More

with one simple email i got the best service, the best price and the best of all related to leasing or purchasing a car. Joseph Ko even wait for me after hours when the dealer was all ready close. Thank y price and the best of all related to leasing or purchasing a car. Joseph Ko even wait for me after hours when the dealer was all ready close. Thank you Joseph Ko. out all the dealers i have purchase cars for the past 20 yrs i Have never had such a great experience as i had with you... you are the best!!!!!!!!! i got out with a brand new X6 not only with the best price but with the best service. I sent a quote to over 15 dealers and they all were the same, even the ones i was currently under a lease contract and nothing compare with what Joseph Ko can offer. THANK YOU AGAIN !!! More

I bought the car from the Southbaybmw and had change to meet lots of wonderful new people, Jeremy, Roy, Chris, Grace, Kevin Kim and Kim Kelly. Also I had received service before from Dan Grammer and again meet lots of wonderful new people, Jeremy, Roy, Chris, Grace, Kevin Kim and Kim Kelly. Also I had received service before from Dan Grammer and again when I had a diffculty this time, he helped me a lot with his wise knowledge. There were lots of events going on the get my car with right condition and it was very demanding but with their help and support, I brought my car to my garage. After the new contract, it took about two weeks for tinting, put full body clear bra, and replacing tires and more from the dealership and these people provided me the best service experience. Of course they were friendly and always there online and offline. Once again thanks for all. It was complicated processes but with their supports, I can drive new M now. It was a great team work. Thanks. More

Coach Watters did a great job helping with my new 328i. He was patient and honest and always had plenty of time to answer questions. This is the second BMW I've bought through Coach and I'm very pleased wi He was patient and honest and always had plenty of time to answer questions. This is the second BMW I've bought through Coach and I'm very pleased with the deal and with his service. Great experience! More

Everytime I have business at this dealership it's always come out as a great experience. From Service to Sales I expected to deal with at least one of those stereotypes dealerships usually carry but not at come out as a great experience. From Service to Sales I expected to deal with at least one of those stereotypes dealerships usually carry but not at South BMW. This is my 2nd time buying at SB BMW and I came here looking for "Coach" but he was on his way home and was handed off to Tyler Lappen, both are great salesmen to work with. We were looking at different BMW's and Tyler was very patient and helped us search for similar models with similar features, prices and was very patient. Tyler did not pressure us and had a great chat through the process. We were given a good dealand settled on a CPO BMW, the Sales process at this dealer went by smoothly, even at the final steps of the sale, the financer Kellie, explained everything well and did not try to sell any extras. By the time the deal finished it was past closing, there was a little rust on the wheel locks from the car sitting for a while, Tyler tried getting rid of the rust for us as best he could and did not rush or hesistate to show us all of the features of the BMW well past closing and made sure we were comfortable and ready. Coach and Tyler are very knowledgeable, courteous,personable,and listen Next time you're looking for a BMW/MINI give SB BMW a try and look for Coach or Tyler I highly recommend both Damien "Coach" Watters and Tyler Lappen to all my friends and family! Also Moe, the manager is very friendly, very personable and easy to work with Also, unlimited car washes at Southbay BMW for every VIP BMW/MINI More