South Bay BMW

I just received my new X3 and am very excited. My salesperson Grace Kim is just amazing. I leased three cars and purchased one car with her for over 10 years. You will never feel like you are getti salesperson Grace Kim is just amazing. I leased three cars and purchased one car with her for over 10 years. You will never feel like you are getting ripped off because she is very honest and really cares about her customers. With my busy schedule at work, I had to handle everything over the phone and via email. She even delivered the car to my work. You will be very happy with her for your new vehicle purchase! More

Searched for a car online and found one in South Bay dealership. Coach responded to my email and was willing to provide me with details about the car and the sale process. We met at the dealership, he w dealership. Coach responded to my email and was willing to provide me with details about the car and the sale process. We met at the dealership, he walked me through the process and explained everything. More

I just bought a 2013 535i at South Bay BMW. I've been looking around quite a bit and South Bay had the car I wanted in stock. My salesperson, Damian "Coach" Watters, was very helpful all the way through looking around quite a bit and South Bay had the car I wanted in stock. My salesperson, Damian "Coach" Watters, was very helpful all the way through the process. He responded to my email within minutes and was a tremendous help during the purchase process. Without a doubt one of the easiest and quickest car purchases I've had in 20 years! Thanks to everyone at South Bay BMW for making it such a great experience! Patrick M Torrance, CA More

This was my very first time getting a new car and needless to say it was a little nerve wrecking.. Damien "Coach" Watters was the person who helped me and he turned it into a pleasant experience and needless to say it was a little nerve wrecking.. Damien "Coach" Watters was the person who helped me and he turned it into a pleasant experience and also got me a better deal than the other places I shopped! He also continues to follow up with me to make sure I'm happy.. thanks Coach - I do appreciate your help! Definitely see a long lasting relationship.. More

If your looking for a BMW at South Bay BMW remember this name, Milad! Milad is the most professional car salesmen ( Client Advisor in BMW lingo ) that I've ever come across. Milad is a straight shooter, name, Milad! Milad is the most professional car salesmen ( Client Advisor in BMW lingo ) that I've ever come across. Milad is a straight shooter, no xx from that guy. Even thou I was a pain in the butt at times haggling prices he did all he could to get me into the car I wanted. He will not pressure you like many people/places do, give you lines of crap try to sell you more than what you want, etc.. You go in ask questions he gives straight answers and that's it. My wife and I are very happy we met him. The car I wanted was no where around for a dealer trade so I had to order. I waited for a little over a month and Milad kept my production # pinned to his note board to check to see if any status has changed. He knew I was very excited and couldn't wait for my car so he kept me in the loop weekly ( which I enjoyed, to me that's service ) I now have my car and the experience waiting a month was long but knowing my man Milad was keeping me in the loop made it go by quickly. Thanks Milad and Chris for making this happen. I will def. be a returning customer! More

I took my BMW to this dealership after having such a horrible experience at the dealership closest to my house, and I couldn't be happier with this dealership! Each and every step of the process of havi horrible experience at the dealership closest to my house, and I couldn't be happier with this dealership! Each and every step of the process of having my car repaired, from making the appointment to dropping the car off, to the loaner car, to the actual repair, to paying for the repairs and picking the car up was consistently over the top professional and friendly! The repair was done correctly, the price was right, and the car was returned to me in amazing condition having received what seemed like a complete detail. My husband worked at another dealership from another manufacturer, and I'm used to the dealership environment. What I was not prepared for was to be treated like a V.I.P. at South Bay, as they don't know who I am or who my husband is. I have and will continue to send everyone I know who owns a BMW, no matter what model, to South Bay BMW. They have a system that works, cheerful, quick, professional, caring and accurate employees, and the prices are fair. Worth the drive! I'm so thankful they're here!!!! More

DO NOT BUY A CAR FROM EDDIE RAMOS!!!!!! DISHONEST! DISHONEST! DISHONEST! DISHONEST! DISHONEST! THE DEALERSHIP IS BAD, BUT EDDIE RAMOS IS THE HORRIBLE!!! HE SHOULD BE FIRED FOR HIS WAY!!! DISHONEST! DISHONEST! DISHONEST! DISHONEST! THE DEALERSHIP IS BAD, BUT EDDIE RAMOS IS THE HORRIBLE!!! HE SHOULD BE FIRED FOR HIS WAY!!! More

Had problems with Blue tooth for three months. Tried to make a service appointment three times but no one would call back. Left message for Service Manager Kim Kelley (since she changed her name) but never make a service appointment three times but no one would call back. Left message for Service Manager Kim Kelley (since she changed her name) but never heard back. Left message for Peter Boesen THE OWNER, who is never around but never heard back either. Tried to reach Jeremy Guenther at 8:44 AM but I was informed he doesn't get in until after 10AM. HMMMM, Could it be that all the negative comments are about service due to service managers never return calls and ignore problems? More

The easiest purchases (2) in my 40 years of Car buying. Kevin and the rest of his contemporaries handle the transactions with Class and Elegance. Kevin and the rest of his contemporaries handle the transactions with Class and Elegance. More

Truly exceptional customer service!!!! What an outstanding experience and all thanks to Milad Batouli. He went above and beyond to make sure that we were 100% satisfied with our BMW experience. I outstanding experience and all thanks to Milad Batouli. He went above and beyond to make sure that we were 100% satisfied with our BMW experience. I have dealt with numerous dealer in the past and I can honestly say that these guys are the real deal. A true asset to South Bay BMW and to the BMW family. Both Milad and Eddie Ramos really went to bat for us and did everything as a team to ensure that we were happy and that I got EXACTLY what I wanted. I highly recommend South Bay BMW, Milad Batouli and Eddie Ramos. I am absolutely ecstatic with my new BMW 750i, but more importantly I are elated to know that the guys at SB BMW are really there to help me!!! Plus, their follow-up is amazing. I went back to the dealership about a week later and can honestly say that I felt so welcomed and felt as if I'd known Milad and Eddie for years...It was like going to visit old friends. For all that these guys do and for the outstanding customer service...we applaud you!!!! More