South Bay BMW

I was in the market and was torn between the BMW 3 series or the Lexus IS series. After getting a chance to talk to Alex, she was much more knowledgeable about the cars than the guy I spoke to at Lexus. I li or the Lexus IS series. After getting a chance to talk to Alex, she was much more knowledgeable about the cars than the guy I spoke to at Lexus. I liked that she wasn't rushing me or shoving "special deals" down my throat like the latter. She explained all the leasing/purchasing options and I walked out wanting the 3 series more. More

Ernie was great I wasn't sure what I wanted in my next car. We went over all the features I needed. I was going to buy another brand but in the end Ernie was great . Customer service and just an over all car. We went over all the features I needed. I was going to buy another brand but in the end Ernie was great . Customer service and just an over all wonderful. Thanks Ernie I still love my car!!! More

After going to several dealers and dealing with several sales people. I walked into South Bay BMW, and to my surprise, walked out with a car that day. Ernie was very friendly, knowledgeable and happy to an sales people. I walked into South Bay BMW, and to my surprise, walked out with a car that day. Ernie was very friendly, knowledgeable and happy to answer all my questions. Even after 1 year...I still stop by or call him with questions. More

Upon arriving, I was immediately directed to the proper place and Marco was very kind and informative and attentive to my needs. The process went quickly and smoothly thanks in great part to Marco. He ca place and Marco was very kind and informative and attentive to my needs. The process went quickly and smoothly thanks in great part to Marco. He called me as soon as the work was done and when I picked up the car, he attended to some other questions and needs I had very quickly and patiently. Marco gave excellent customer service and I thank him. More

Outstanding service! Very well informed about financing and lease options. Not high pressure. Very patient. Very helpful with options for the various models. Always available. Made multiple visits and did and lease options. Not high pressure. Very patient. Very helpful with options for the various models. Always available. Made multiple visits and did multiple test drives. Absolutely love my car! Just wish I bought it instead of leased it ! More

This is my second time visiting south bay for service and it has been excellent both times. My service rep. Kevin Smuckler is extremely professional,friendly and patient. All the employees are pleasant and g it has been excellent both times. My service rep. Kevin Smuckler is extremely professional,friendly and patient. All the employees are pleasant and give the highest level of customer service. I use to be a client at Santa Monica BMW and after my experience at south bay BMW and Kevin Smuckler I will never go any where else. naz Oakley More

I had a great experience. there was no pressure, Ernie answered all questions, was always available to talk, and drive several vehicles. He was very responsive to inquiries and provided prompt service. answered all questions, was always available to talk, and drive several vehicles. He was very responsive to inquiries and provided prompt service. He was congenial and personable. I liked the experience and will recommend to others. P. Devine More

Definitely better than my experience at Alexander BMW in Los Angeles. Marco Pizzuto was quick and I didn't feel rushed!!!! Los Angeles. Marco Pizzuto was quick and I didn't feel rushed!!!! Great place for people who don't have time to waste!! More

I was very impressed with the level of service provided at South Bay BMW. From the point of scheduling to the Shuttle ride - everyone was very courteous and timely. Every service issue I raised was resol at South Bay BMW. From the point of scheduling to the Shuttle ride - everyone was very courteous and timely. Every service issue I raised was resolved in a timely manner. My interaction with the Service Consultant, Marc Pizzuto was excellent. Marc's customer Service skills are top notch. He was very attentive to ensuring the service issues I raised were properly noted for resolution. Marc was extremely polite, professional. As a Sr. Director for an International Company, I understand and value the importance of customer service and the impact it has on a company's image and brand. Based on my experience, without question, Marc Pizzuto is a real asset to South Bay BMW. Top notch, Marc definitely contributes positively to your organizatiion! Over the years, I have leased four z4's, my Husband has leased one 3 series, and one 1 series, and our son has leased a mini. When the time comes, based on the inetraction with Marc - we will definitely come to South Bay BMW. More

Ernie Munoz is by far the best car sales representative that we have ever worked with, and we've probably purchased around 20 different vehicles over the years. (That number doesn't include our BMW motorc that we have ever worked with, and we've probably purchased around 20 different vehicles over the years. (That number doesn't include our BMW motorcycles.) Everything about the South Bay dealership is inviting & easy, from making an appointment, to dropping off & picking up our vehicles. It's a fun place to visit! We often stop by to say 'Hi' to Ernie & find out what's new there. Every single person that we've dealt with at South Bay BMW has been respectful, informative, & very helpful, from service writers to loaner reps, to the BMW store & cafe workers. We love South Bay BMW & plan to purchase cars there for years to come! A huge "THANKS" to Ernie Munoz for his expertise, & for making our car buying experience such an enjoyable one! More