South Bay BMW

Definitely better than my experience at Alexander BMW in Los Angeles. Marco Pizzuto was quick and I didn't feel rushed!!!! Los Angeles. Marco Pizzuto was quick and I didn't feel rushed!!!! Great place for people who don't have time to waste!! More

I was very impressed with the level of service provided at South Bay BMW. From the point of scheduling to the Shuttle ride - everyone was very courteous and timely. Every service issue I raised was resol at South Bay BMW. From the point of scheduling to the Shuttle ride - everyone was very courteous and timely. Every service issue I raised was resolved in a timely manner. My interaction with the Service Consultant, Marc Pizzuto was excellent. Marc's customer Service skills are top notch. He was very attentive to ensuring the service issues I raised were properly noted for resolution. Marc was extremely polite, professional. As a Sr. Director for an International Company, I understand and value the importance of customer service and the impact it has on a company's image and brand. Based on my experience, without question, Marc Pizzuto is a real asset to South Bay BMW. Top notch, Marc definitely contributes positively to your organizatiion! Over the years, I have leased four z4's, my Husband has leased one 3 series, and one 1 series, and our son has leased a mini. When the time comes, based on the inetraction with Marc - we will definitely come to South Bay BMW. More

Ernie Munoz is by far the best car sales representative that we have ever worked with, and we've probably purchased around 20 different vehicles over the years. (That number doesn't include our BMW motorc that we have ever worked with, and we've probably purchased around 20 different vehicles over the years. (That number doesn't include our BMW motorcycles.) Everything about the South Bay dealership is inviting & easy, from making an appointment, to dropping off & picking up our vehicles. It's a fun place to visit! We often stop by to say 'Hi' to Ernie & find out what's new there. Every single person that we've dealt with at South Bay BMW has been respectful, informative, & very helpful, from service writers to loaner reps, to the BMW store & cafe workers. We love South Bay BMW & plan to purchase cars there for years to come! A huge "THANKS" to Ernie Munoz for his expertise, & for making our car buying experience such an enjoyable one! More

Ernie is a very professional, friendly and helpful sales person. He was even helpful even after I bought a car. U have dealth with lots of car sales people, Ernie by far is the best sales person I have ever person. He was even helpful even after I bought a car. U have dealth with lots of car sales people, Ernie by far is the best sales person I have ever known. I am very happy with his customer services. More

The sales experience was professional, simple, and honest. They did everything they said they would in a very timely manner. I had spoken with another dealer, but they gave me the run around and could honest. They did everything they said they would in a very timely manner. I had spoken with another dealer, but they gave me the run around and could not deliver the car I wanted, even though they said they could. It turns out they had a small inventory of cars, while SBay BMW had a very large inventory to choose from. More

Buying a new BMW 528i from Ernie Munoz at South Bay BMW was the best car purchasing experience we have ever had. No pressure but very thorough and enjoyable. And the on-going relationship with him and his was the best car purchasing experience we have ever had. No pressure but very thorough and enjoyable. And the on-going relationship with him and his availability to answer questions or provide information is exceptional. Ernie has notable expertise and genuine customer skills. Kathryn and Michael Balale More

Ernie Munoz is the best person I have bought a car from. He is trustworthy, responsible and follows up on his promises. He was very knowledgeable and always attentive to what was important to me. I would He is trustworthy, responsible and follows up on his promises. He was very knowledgeable and always attentive to what was important to me. I would recommend him to anyone that is in the market for a new car. More

I recently bought a certified pre-owned 328i and have never before had such an enjoyble car purchasing experience. I live a couple of hours away from the dealership but Ernie was so responsive and detai never before had such an enjoyble car purchasing experience. I live a couple of hours away from the dealership but Ernie was so responsive and detail-oriented that it was worth the travel. He handled all the paperwork and other details so I will able to drive off after minimal prep-time on my part. At one point early in our discussions, I asked him about the tire size and he answered my question and followed up by texting pictures of the rims and tire size! Exceptional service and an exceptional car! More

Very impressed with the dealership. My new M3 was my 3rd car purchased at the dealership. My salesman, Enie Munoz, was very knowledgeable and helpful in my purchase decision. I've attempted to work with o car purchased at the dealership. My salesman, Enie Munoz, was very knowledgeable and helpful in my purchase decision. I've attempted to work with other local dealerships, and South Bay BMW is by far the best. I will be back when I purchase my next BMW. More

My experience at South Bay Bmw was amazing! Ernie was very knowledgable and informative. He answered all my questions and was very thorough with his explanations. I really liked and appreciated his abili very knowledgable and informative. He answered all my questions and was very thorough with his explanations. I really liked and appreciated his ability to find exactly the car that I wasooking for. I would definitely recommend South Bay Bmw toanybody looking for quality customer servicewith attention to detail. More