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South Bay BMW

Torrance, CA

3.6
1,226 Reviews

18800 Hawthorne Boulevard

Torrance, CA

90504

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1,226 Reviews of South Bay BMW

December 29, 2010

Amazing service. I felt like i was in a 5 star hotel. I was treated with great respect and felt like they truly respected my time. I wish that i lived closer, so i could always go to this service center. More

by pdiamond333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pizzuto
December 24, 2010

Marco was an amazing service consultant. My car had unexpected problems and he got me into a loaner car and took care of everything! I have purchased my last 2 cars from South Bay BMW and I will contin More

by katmaster
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pizzuto
December 24, 2010

Usually buying a vehicle is a stressful experience, price, terms, etc. Not only was the experience pleasant and professional, but the salesman was the most knowledgable salesperson I've ever dealt wit More

by dennislevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Munoz
December 23, 2010

I went along with my sister to get her BMW serviced. I have a Chevy and expected it to be the same type of experience. Boy was I wrong. You can tell the level of service and courtesy to the customer is fa More

by Pepelapu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pizzuto
December 23, 2010

Marco was very friendly and helpful during the routine maintenance that was done on my X5. He answered all my questions about the maintenance program that I currently have, and he told me the upcoming it More

by jwscar17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pizzuto
December 23, 2010

Ernie is amazing! I had an awful experience at Santa Monica BMW and walked out of the dealership and when I walked into South Bay BMW Ernie took care of me right away. I was a first time buyer and from More

by BeccaCBoswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
December 22, 2010

Alex Do was extremely helpful, cheerful and her energy was infectious to say the least! If this service and attitude follows up post-purchase, I am definitely buying that mini she suggested. She was extre More

by Dtromel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex DO
December 22, 2010

I walk into South Bay BMW and Ernie met me at the door.I told him that I was intrested in a used X3. He promptly guided me to a couple of used X3s. I had many question and Ernie did not hesitate to answer t More

by daisysX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Munoz
December 22, 2010

Marco is a great service advisor. I took my car to him after a friend's referral and I am glad I listened. This dealership really focuses on providing excellent customer service. They even gave me a loane More

by Jdap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pizzuto
December 22, 2010

I have never had such a comfortable feeling walking into BMW dealerships but this one made me feel Like I was welcomed and they made sure they could find me a car that suitable and priced for me. I liked t More

by boostedb7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Do
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