South Bay BMW

The ABSOUTLE WORST EXPERIENCE I have ever had dealing with a BMW shop hands down. I own a 2005 BMW 545i and I went in for a routine brake fluid flush and a safety recall (which is free to repair of cou with a BMW shop hands down. I own a 2005 BMW 545i and I went in for a routine brake fluid flush and a safety recall (which is free to repair of course) and they charged me $420. $290 for the brake service and $130 for a "standard scope". They also wanted $265 for an oil change. Are you kidding me? They wanted another $265 to replace my micro filter. After they performed their “32 point inspection” they actually quoted me $3900 for the total repair. They claimed I had a vacuum pump leak and an oil gasket leak. Whether or not the latter is true the prices at South Bay BMW are absolutely ridiculous! More

Chuck Morris was amazing from beginning to end. If it were not for Chuck Morris the reality of owning the perfect car for me and my lifestyle would not have happened. Thank you Chuck and the South Bay B were not for Chuck Morris the reality of owning the perfect car for me and my lifestyle would not have happened. Thank you Chuck and the South Bay BMW Sales Management team for your above reproach customer service. More

A few months ago, i was interested in buying a m3. A few months ago, i was interested in buying a m3. philip was very professional about everything. everything he says sounds very good, but sneaky A few months ago, i was interested in buying a m3. philip was very professional about everything. everything he says sounds very good, but sneaky and shady people are very good at doing that. i asked him about putting a deposit on a m3, and he said that people dont need to put a deposit down. then i mentioned that i wanted a stripped down very lightly optioned m3 in silverstone II exterior, which is a m exclusive color that is very hard to sell and wildly unpopular. but i like to the color because its a silver with a bit of chrome blue in it, and is perfect for such a sporty car. anyways, so after he found out that i wanted a stripped down m3, he said that he would need a 5 thousand dollar deposit. i was FLOORED! one second he says i dont need to put down a deposit, the next he says he needs 5 thousand. i was speechless. on top of that, all other bmw dealerships only need 1-2 grand to place an order. then i asked if the deposit was refundable. he said no. well, according to california state law, ALL deposits are refundable and I politely reminded him of that law. he then said that the 5 thousand deposit was not a deposit, but actually future payments on the car. wow, he lied right to my face. ive never seen a salesmen create such xxxxxxxx so fast in my life. no other dealership in the entire united states does that. to this day, im still astounded that they are capable of this kind of chicanery and deception of this caliber. if you are interested in buying a bmw, especially a m car, i would run. these people lie and will try to cheat every penny out of you. here is some advice for people buying a bmw: only pay 500 over invoice, regardless of the model of the car. it doesnt matter if its a m3 or a 328i. a fair dealership will give you that price or lower. dont let someone tell you that they cant give you a better price because you are buying a m car. that simply is not the case. head on over to other dealerships like steve thomas. anywhere is better than here. xxxx, a crackdealer in compton will give you a straighter deal on a m3 than south bay bmw. philip khan is also very cocky. he told me to google him on a few bmw forums. well, duh, im on them. thats how i found out about him. he got some gave rave reviews, and others not so. Many say that he is the best south bay has to offer. but after dealing with him, i can say without a guilty conscience that he is a snake in the grass. He appears very nice, respect, mild mannered, and polite, but don’t let that trick you. behind that mask is a dirty salesman trying to squeeze the most money out of you in the dirtiest fashion. I first checked them out because they said they didn’t need a deposit on a m3, but now they want a future payment of 5 thousand before the car that didnt even hit American soil. His excuse was that they don’t need deposits on m3s that are fully loaded since they are easier to sell if I back out. Regardless, he did not mention that “policy” until after I told him I wanted a lightly optioned m3. You judge for yourself how honest they are. More

I love my 550! Steve and Jason make an excellent team. They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was nice enough to go over my car with me and did not get frustrated with my learning curve. I recommend seeing these two gentleman and look forward to my next BMW experience with them. More

I purchased a used car from this dealer that eventually had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls, they eventually acknowledged the automobile was flawed and they made me whole. I've been a long time BMW owner, but having the experiencing of owning a lemon was traumatic, so while I would buy from they again --- I'm having trouble convincing myself that I'm willing to trust another BMW. More

I was so impressed by the professionalism of the salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recomme salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recommend this car dealership and this salesman. It is not often that you deal with someone who actually cares and wants you to get the best car for YOU! Thank you Steve and I will make sure to give out your name to my friends! More

Mark Pizzuto is an excellent Service Consultant. He has really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer. Instead of going down the finger pointing road, Mark and his team took the high road and took the majority of the cost of the repair. They are very fair to deal with. More

The service rep Marco went above and beyond to work with my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction t my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction to bring my car to this dealership and it has been well worth it. I have had other warranty work done at this dealership previously and experienced the same results with a different service rep and mechanic. This dealership goes the extra mile. I also want to add that when I purchased my vehical from this dealership I got a screaming deal (used 7 series). More

I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE V I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE VERY INFORMATIVE, HELPFUL AND CURTIOUS. I WILL HIGHLY RECOMMEND SOUTH BAY SERVICES TO MY FRIENDS AND FAMILY. More