South Bay BMW

A few months ago, i was interested in buying a m3. A few months ago, i was interested in buying a m3. philip was very professional about everything. everything he says sounds very good, but sneaky A few months ago, i was interested in buying a m3. philip was very professional about everything. everything he says sounds very good, but sneaky and shady people are very good at doing that. i asked him about putting a deposit on a m3, and he said that people dont need to put a deposit down. then i mentioned that i wanted a stripped down very lightly optioned m3 in silverstone II exterior, which is a m exclusive color that is very hard to sell and wildly unpopular. but i like to the color because its a silver with a bit of chrome blue in it, and is perfect for such a sporty car. anyways, so after he found out that i wanted a stripped down m3, he said that he would need a 5 thousand dollar deposit. i was FLOORED! one second he says i dont need to put down a deposit, the next he says he needs 5 thousand. i was speechless. on top of that, all other bmw dealerships only need 1-2 grand to place an order. then i asked if the deposit was refundable. he said no. well, according to california state law, ALL deposits are refundable and I politely reminded him of that law. he then said that the 5 thousand deposit was not a deposit, but actually future payments on the car. wow, he lied right to my face. ive never seen a salesmen create such xxxxxxxx so fast in my life. no other dealership in the entire united states does that. to this day, im still astounded that they are capable of this kind of chicanery and deception of this caliber. if you are interested in buying a bmw, especially a m car, i would run. these people lie and will try to cheat every penny out of you. here is some advice for people buying a bmw: only pay 500 over invoice, regardless of the model of the car. it doesnt matter if its a m3 or a 328i. a fair dealership will give you that price or lower. dont let someone tell you that they cant give you a better price because you are buying a m car. that simply is not the case. head on over to other dealerships like steve thomas. anywhere is better than here. xxxx, a crackdealer in compton will give you a straighter deal on a m3 than south bay bmw. philip khan is also very cocky. he told me to google him on a few bmw forums. well, duh, im on them. thats how i found out about him. he got some gave rave reviews, and others not so. Many say that he is the best south bay has to offer. but after dealing with him, i can say without a guilty conscience that he is a snake in the grass. He appears very nice, respect, mild mannered, and polite, but don’t let that trick you. behind that mask is a dirty salesman trying to squeeze the most money out of you in the dirtiest fashion. I first checked them out because they said they didn’t need a deposit on a m3, but now they want a future payment of 5 thousand before the car that didnt even hit American soil. His excuse was that they don’t need deposits on m3s that are fully loaded since they are easier to sell if I back out. Regardless, he did not mention that “policy” until after I told him I wanted a lightly optioned m3. You judge for yourself how honest they are. More

I love my 550! Steve and Jason make an excellent team. They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was nice enough to go over my car with me and did not get frustrated with my learning curve. I recommend seeing these two gentleman and look forward to my next BMW experience with them. More

I purchased a used car from this dealer that eventually had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls, they eventually acknowledged the automobile was flawed and they made me whole. I've been a long time BMW owner, but having the experiencing of owning a lemon was traumatic, so while I would buy from they again --- I'm having trouble convincing myself that I'm willing to trust another BMW. More

I was so impressed by the professionalism of the salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recomme salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recommend this car dealership and this salesman. It is not often that you deal with someone who actually cares and wants you to get the best car for YOU! Thank you Steve and I will make sure to give out your name to my friends! More

Mark Pizzuto is an excellent Service Consultant. He has really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer. Instead of going down the finger pointing road, Mark and his team took the high road and took the majority of the cost of the repair. They are very fair to deal with. More

The service rep Marco went above and beyond to work with my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction t my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction to bring my car to this dealership and it has been well worth it. I have had other warranty work done at this dealership previously and experienced the same results with a different service rep and mechanic. This dealership goes the extra mile. I also want to add that when I purchased my vehical from this dealership I got a screaming deal (used 7 series). More

I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE V I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE VERY INFORMATIVE, HELPFUL AND CURTIOUS. I WILL HIGHLY RECOMMEND SOUTH BAY SERVICES TO MY FRIENDS AND FAMILY. More

I just leased a new vehicle from South Bay BMW and due to tremendous bad luck, I got a nail in my back right tire after driving the car just a few miles. I also did not buy the tire protection program, a mi tremendous bad luck, I got a nail in my back right tire after driving the car just a few miles. I also did not buy the tire protection program, a mistake in hindsight, but I didn't really understand what run flat tires were. When I arrived, the service department was very busy and I sat in my car waiting for a bit, but when Marco came out, he was very quick and efficient. He understood that I was also in a bit of a hurry and was able to ascertain what the problem was, if they had a tire in stock and to get his team to change it ASAP. It was also already past 5 pm where many dealerships would try to pass on overtime costs to the customer, etc. I won't lie, the tires are very expensive and I would rethink getting another vehicle with run flats, but the service I received from Marco was very good and I would go back to see him if I have future problems. More

I've bought my first BMW back in 1999 from this dealership and I can say that service was mediocre then when they were still small. I told myself to never come back here and have been buying my car dealership and I can say that service was mediocre then when they were still small. I told myself to never come back here and have been buying my cars at a different dealership then.----BUT that all changed after I went there for my first service on my 2010 5 series a month ago. Marco Pizzuto was very helpful and goes the extra mile as far as customer service is concerned. He epitomizes the meaning of excellence in service as would be expected from a luxury car dealership. The valet people are very courteous as well. I went there again yesterday for a maintenance service and Marco once again went the extra mile, keeps his word, keeps me updated on status and even offered to wash my car (which I never experienced from the dealership where I bought my car from). Most of my family and friends drive a BMW and I would recommend them going to Southbay for Sales & Service. More

Over the past two years, I got two cars from grace, and recommended six friends (three purchased from her) because of grace's outstanding service. She makes the car buying experience nice and simple. She recommended six friends (three purchased from her) because of grace's outstanding service. She makes the car buying experience nice and simple. She even takes care of her customers after selling the car. I would definitely come back to get another bmw from her and recommend friends and familes in need of a car. Thanks Grace! More