Back

South Bay BMW

Torrance, CA

3.4
1,225 Reviews

18800 Hawthorne Boulevard

Torrance, CA

90504

Directions

By Type

1,225 Reviews of South Bay BMW

September 27, 2019

Vahag Oganesyan I recently had a service check up with Vahag Oganesyan (He goes by Vee) and He was very professional, friendly and helpful. Everything went very sm More

by Ken Choi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vahag Oganesyan
Oct 02, 2019 -

South Bay BMW responded

Hello Ken, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are pleased to hear that Vahag was professional, friendly and helpful and that your experience went smoothly. We appreciate your high recommendation! Thank you for choosing us here at South Bay BMW. Enjoy every mile ahead!

September 27, 2019

Always great service Vee, always helps. keep it up man. Every time I come in everyone is so professional and I have been coming here for several years, From valet’s Gus More

by Chaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer, Graciano Perez, Willie Reyes
Oct 02, 2019 -

South Bay BMW responded

Hello Chaley, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are pleased to hear that Vee was helpful and professional. Thank you for continuing to do business with us here, and we are always here for you anytime in the future! Enjoy the road ahead!

September 24, 2019

Service X5 Kyle Robinson at South Bay BMW is excellent. Had my X5 in for an oil change, etc. The car was ready when promised and the team is very professional. More

by DG-South Bay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Robinson -South Bay BMW is excellent
Sep 24, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star service experience with us here at South Bay BMW. We are pleased to hear that Kyle was excellent and that your X5 was well taken care of. Thank you for choosing to service your BMW with us, and we are here for you anytime in the future for everything BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

September 05, 2019

Smooth Purchase My new X-5 is the third BMW that I have bought from Steve Marx at South Bay BMW. He is so easy to work with and makes the purchase process so smooth. More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx
Sep 10, 2019 -

South Bay BMW responded

Hello Allen, thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are pleased to hear that Steve is easy to work with and helps make your experience so smooth. Congratulations on your new X5! Thank you for being part of the McKenna family. We are here for you anytime in the future for all things BMW! Enjoy every mile ahead in your Ultimate Driving Machine!

August 30, 2019

Jorge was helpful and made sure we were able to get a rental which was ideal. Service department is always helpful and customer service was excellent. More

by Edison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Sep 03, 2019 -

South Bay BMW responded

Hello Edison, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are thrilled to hear that Jorge was helpful and that you feel we have great customer service. Thank you for choosing us here at South Bay BMW. We look forward to seeing you anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine.

August 12, 2019

Excellent service by Jeorge!! Been coming here for years with the same service advisor Jorge Gonzalez. Place is always welcoming and super comfortable! They always take care of my More

by AML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Aug 13, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are thrilled to hear that your experience with Jorge was comfortable, caring and smooth. Thank you for continuing to be part of the McKenna family. We are here for you anytime in the future! Enjoy every mile ahed in you Ultimate Driving Machine!

July 24, 2019

Lease inquiry When you head to South Bay BMW, be prepared for a man experience that’s worse thanks kidney stones. Sales reps are more concerned about responding ba More

by Usmc1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Gad
Jul 31, 2019 -

South Bay BMW responded

Hello, We are very displeased to hear about your recent experience with us here at South Bay BMW. We would really like to learn more about your experience with us and do everything we can to help turn it around. If you could please email our customer service management team directly about your time with us, we would like to help make your experience better. We sincerely look forward to hearing from you! customerservice@mckennacars.com

July 24, 2019

Excellent Service Advisor Jackson Hwang Jackson was my service advisor and I had a great experience! He was very pleasant throughout the visit. Jackson made sure to update me regularly on th More

by iljhamv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang
Jul 31, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with Jackson here with us at South Bay BMW. We are thrilled to hear that Jackson was pleasant and informative. We are so glad to hear that your vehicle is now running smoothly after your service visit with us. Thank you for being part of the McKenna family. We are here for you anytime in the future! Enjoy every mile ahead!

July 24, 2019

Excellent service! Jackson was extremely knowledgeable and provided constant updates on the work done to my 650i. I would highly recommend SB BMW and Jackson for your BM More

by MJ BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
Jul 31, 2019 -

South Bay BMW responded

Hello, Thank you for sharing your recent 5 star experience with us here at South Bay BMW. We are thrilled to hear that Jackson was knowledgeable and helped make your experience worth while. Glad to hear your 650i is now running great after its service visit with us. Thank you for being part of the McKenna family. We look forward to seeing you anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

July 19, 2019

Arrogant sales name dante!! I tried to purchased the BMW from this dealership,our sales named Dante was so rude and uneducated. DO NOT DEAL with this person named DANTE!!! More

by Ade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Marx, Willie Reyes
Jul 23, 2019 -

South Bay BMW responded

Hello Ade, We are very displeased to hear about your recent experience with us here at South Bay BMW. We apologize that you felt our team was being rude. If you could please tell us more about your experience, we want to do everything in our power to help turn your experience around! We have our customer service management team looking into this. We sincerely look forward to hearing from you! customerservice@mckennacars.com

...
10
...