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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,032 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,032 reviews

July 07, 2024

Every member of staff made me feel welcome. I truly believe that each one was dedicated to superior service. More

by Baileyduggan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jul 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Bailey. We're thrilled to hear you received superior service from every staff member. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

July 06, 2024

Took my vehicle in for service. 15,000 mile. Vehicle was completed in time promised. Had the cabin filter replaced but left the supporting cover off. It was let on the dashboard. Th More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your 15,000-mile service, Chris. We appreciate your valuable feedback regarding the cabin filter cover and the interior smell. We take your comments seriously and would like to further discuss your experience to ensure your complete satisfaction. Please feel free to contact us at your convenience. We look forward to the opportunity to address your concerns. Sincerely, The Sierra Chevrolet Team

July 04, 2024

Any way you can choose -5 star Review? Worst experience ever at a dealership service department. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us, Art. We understand your experience was less than satisfactory. If you would like to discuss this further, please feel free to reach out to Sierra Chevrolet directly. We appreciate your feedback. Sincerely, The Sierra Chevrolet Team

July 04, 2024

Always get great service whenever I go in for maintenance. All staff has great customer service More

by ERIKGARCIA350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jul 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your maintenance needs, Erik! We are delighted to hear about your positive experience with our staff and service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

July 01, 2024

Only complaint I have about this dealership was the lack of parking due to the construction that is being done on their building. Would have been a 5 star rating otherwise. More

by charlie.shirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, we appreciate your feedback, Charlie. We understand the inconvenience caused by the construction affecting parking. We hope to welcome you back for a 5-star experience next time once construction is finished. Thank you. Sincerely, The Sierra Chevrolet Team

July 01, 2024

Where do I start? I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us, Joe. We understand the frustration you have experienced with the issues on your vehicle purchased in January. Our team at Sierra Chevrolet takes your concerns seriously and would like the opportunity to address these matters promptly. Please don't hesitate to contact us directly so we can work on resolving these issues for you. We appreciate your patience and understanding. Sincerely, The Sierra Chevrolet Team

July 01, 2024

The men working there were honest and genuine. I appreciate that as salesmen they cut out the hassle More

by amandayabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Amanda, for recognizing Sierra Chevrolet's commitment to honesty and authenticity. We value your feedback and are delighted that our team was able to provide you with a hassle-free experience. We appreciate your business and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

July 01, 2024

They did everything I asked for and were very informative about everything they did. Thank you. More

by earmas1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, we appreciate your positive review and are glad to hear that we were able to meet your needs and provide informative service. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

June 30, 2024

The staff at Sierra Chevrolet of Monrovia were very helpful and found the perfect car for me! More

by pattimint81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott
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Jul 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Patti, for choosing Sierra Chevrolet! We're thrilled to hear that our Monrovia staff provided helpful service and found the perfect car for you. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

June 30, 2024

Jeremy did a great job getting me in and out. Also, he kept me updated on the progress of my truck. More

by Chris Dickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Jul 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Chris, for sharing your positive experience at Sierra Chevrolet with Jeremy. We appreciate your kind words about the service you received. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

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