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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,032 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,032 reviews

July 31, 2024

I had an excellent experience with my service advisor Marvin. Always keeps me on the loop and he always makes sure all my concerns are taken care of. Thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with Marvin at Sierra Chevrolet. Our team strives to keep our customers informed and address all their concerns. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

July 31, 2024

I was very pleased, during pre-delivery inspection a technician noticed a sound that he felt was a faulty oil pump from the factory so they ordered a new oil pump and installed prior to me taking the tr More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville, Shawn Suchanek
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Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We’re thrilled to hear that our technician was able to catch the issue with the oil pump during the pre-delivery inspection. At Sierra Chevrolet, we always strive to provide top-notch service and ensure our customers leave with a vehicle in the best condition. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new truck! Sincerely, The Sierra Chevrolet Team

July 30, 2024

Tanya was very helpful but I've submitted a negative comment about the diagnostic provided by the repair shop. More

by jlfarley0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us. We appreciate your mention of Tanya's helpfulness. We understand your concerns about the diagnostic provided by our repair shop. If you'd like to discuss this further, please feel free to contact us. We value your input and aim to provide top-notch service. Sincerely, The Sierra Chevrolet Team

July 28, 2024

The service was great but hard to find the drop off location due to construction More

by bruingator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Jul 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your feedback about your recent visit to Sierra Chevrolet, we appreciate your 5-star review. We understand that the construction made locating the drop-off area challenging. Your feedback is valuable to us, and we will work on improving the clarity of our drop-off location. We hope to see you again soon for an even better experience! Sincerely, The Sierra Chevrolet Team

July 27, 2024

I had a great experience at this dealer. Edwin is a great salesperson and I recommend everyone to go to him since he has a great knowledge and will help you to get the best car .He is very p More

by sangroy9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jul 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for the glowing review! We are delighted to hear about your positive experience with Edwin. We are thrilled to have him on our team, and we appreciate you recommending him. Edwin is indeed an excellent salesperson who goes above and beyond to assist customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

July 26, 2024

Got my car back within a week. Marvin was responsive over text and provided all the information requested. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Erika, for the wonderful 5-star review! We're thrilled to hear that Marvin provided you with responsive and informative service. We appreciate your positive feedback and hope to assist you again in the future at Sierra Chevrolet. Drive safely! Sincerely, The Sierra Chevrolet Team

July 25, 2024

Very polite, communicative , and efficient. Notified promptly when vehicle was ready. Pick up was seamless and quick More

by MYTOPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for the kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service, and we're glad to hear that you found us polite, communicative, and efficient. We look forward to assisting you again in the future. Drive safe! Sincerely, The Sierra Chevrolet Team

July 24, 2024

We drove 2. 5 hours from San Diego and still had to wait another 30 minutes just to see the car. That was just the beginning of a bad visit. If it wasn’t for my s More

by lee.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. At Sierra Chevrolet, we strive to provide a better experience for all our customers. Please feel free to contact us directly so we can address your concerns. We appreciate your feedback and hope to serve you again in the future. Sincerely, The Sierra Chevrolet Team

July 24, 2024

Great service. Fast and accommodating. Friendly and attentive service. I would recommend them to others. More

by JCABRERA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for sharing your positive experience with us! We're thrilled to hear that our team provided you with fast, friendly, and attentive service. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

July 23, 2024

Super nice incredibly friendly would absolutely recommend and come back to purchase another vehicle in the future! More

by Stevenornelas2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Steven! We're thrilled to hear about your positive experience. We appreciate your recommendation and look forward to assisting you with your next vehicle purchase. See you soon! Sincerely, The Sierra Chevrolet Team

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