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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,028 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,028 reviews

August 22, 2024

Alfonso was a great help and made sure I was taken care of. He was able to acquire the vehicle I wanted in the color and configuration as well. Alfonso also made me feel comfortable in the process of get More

by jrodrig82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Alfonso provided you with exceptional service and made your vehicle acquisition a comfortable experience. We appreciate your recommendation and look forward to assisting you again at Sierra Chevrolet of Monrovia. Enjoy your new vehicle! Sincerely, The Sierra Chevrolet Team

August 21, 2024

Was told my car was "out front" had to hunt for my car. When I found it I was blocked in and could not leave. More

by hendersonsuniforms
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand how frustrating it can be to encounter issues with vehicle accessibility at Sierra Chevrolet. Your experience is important to us, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address your concerns and remedy your experience. Sincerely, The Sierra Chevrolet Team

August 21, 2024

Lady at front desk for car services is rude. Went to pick up my car because the mechanic said I could and she was giving attitude for no reason saying it wasn’t on file. Then I went back a week More

by Wolfdabs710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Peinado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your frustration regarding the service you received at Sierra Chevrolet. It’s important to us that our customers feel valued and informed, and we are disappointed to hear your experience did not meet these expectations. We would like to address your concerns directly, and we encourage you to reach out to us so we can work towards a solution. Your satisfaction is important, and we hope to have the opportunity to improve your experience in the future. Sincerely, The Sierra Chevrolet Team

August 21, 2024

Excelente servicio y muy buen trato a mi persona , quede muy complacida , muchas gracias por su atencion! More

by mariasantaana33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

¡Gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia tan positiva en Sierra Chevrolet y que nuestro equipo te brindó un excelente servicio. Apreciamos tu apoyo y esperamos verte de nuevo pronto. ¡No dudes en compartir tu experiencia con otros! Sincerely, The Sierra Chevrolet Team

August 21, 2024

Bought a new 2024 2500 HD ZR2. Found that the truck had some damage and was repainted on pass front door. Paint on pass front door is a completely different color gray and driver's More

by joeracer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback and thank you for bringing this to our attention. It's concerning to hear that you have been without your truck for 11 days with no communication. At Sierra Chevrolet, we strive to provide a higher standard of service and would appreciate the opportunity to resolve this matter. Please feel free to reach out to us directly, so we can find a solution that works for you. Sincerely, The Sierra Chevrolet Team

August 19, 2024

I didn't have a leak when I took it in, and I do now. More

by elizrortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concern regarding the leak after your visit to Sierra Chevrolet. We appreciate your feedback and would like to address this issue. Please contact us directly so that we can assist you further and work towards a resolution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

August 18, 2024

Tonya was truly helpful and nice early in morning. She really loves her job and I can tell! More

by JEROME.BLACKWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much, Jerome! We truly appreciate your kind words about your experience at Sierra Chevrolet. It’s wonderful to hear that Tonya made a positive impression on you. We take pride in our team’s dedication and passion for their work. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Great work fixing my issues in a short amount of time. Really happy with the service. More

by dhamdan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Expirience was great. I was attended to in a kind and welcoming manner by the clerk and technicians. More

by Dskk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Sierra Chevrolet. Our team takes pride in providing a kind and welcoming atmosphere. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Courteous, efficient, knowledgeable. It took a long time from entering the dealership to leaving with a new vehicle. More

by thegallandsrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Amaya Cruz
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear you found our team at Sierra Chevrolet courteous and knowledgeable. We understand that the process can take some time, and we appreciate your patience during your visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

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