Shottenkirk Honda of Huntsville

Sampley was OUSTANDING! ! His customer service was exceptional and he was super easy to talk to. We spent several hours with him and the time just flew by. It felt like we ac ! His customer service was exceptional and he was super easy to talk to. We spent several hours with him and the time just flew by. It felt like we actually became friends. Honda is lucky to have such a friendly and personable salesman. I wish him and his family all the best!!! Rick Cantrell--who turned out to be my neighbor--was also EXCELLENT!! He was super easy to talk to and treated my wife and I like close friends. He explained everything very well and was obviously very knowledgable. It felt like we were in good hands. Honda is a better company for having him. I, too, wish him all the best. Oh, and they also gave us cake, a hoodie and a hat!! Those guys were freaking AWESOME!! Thanks again, everyone!!! Oh...and don't let me forget about Terrance. He and I talked for a short period of time earlier this week and my time with him was smooth and easy. He seemed like a super chill guy but I enjoyed his company while there. I wish him all the best. More

Michael and all the employees that worked with me on Friday were great. I brought the car in because of an annoying sound. They solved the problem and it was my error. They were thoughtful and kind. Friday were great. I brought the car in because of an annoying sound. They solved the problem and it was my error. They were thoughtful and kind. I could not ask for a better team. They were pleasant, friendly and appeared to like their work. More

Service appointment went well. Van was taken back promptly upon my arrival and the service completed in one hour. Van was taken back promptly upon my arrival and the service completed in one hour. More

The customer service was friendly and knowledgeable. The wait was not as long as expected. The wait was not as long as expected. More

If I could leave a 0/10 I would. I was basically turned away for having my own financing on a vehicle. They refused to sell the car to me at the online price after making me wait a w I was basically turned away for having my own financing on a vehicle. They refused to sell the car to me at the online price after making me wait a week to see the because it was being “serviced” and then would not take my money and honor the price after I drove over 100 miles in the rain to drive it. I feel mistreated and taken advantage of. I feel my time was wasted and I was horribly upset about it. 0/10 would not ever recommend. More

Never felt pressured to buy. Everyone was very outgoing and willing to make sure all our questions were answered. Everyone was very outgoing and willing to make sure all our questions were answered. More

Shottenkirk Honda kept us aware of latest and greatest models regularly via email. Terrion Crutcher greeted us in the parking lot. He listened to our requirements before we traded our 2021 CR-V for a 202 models regularly via email. Terrion Crutcher greeted us in the parking lot. He listened to our requirements before we traded our 2021 CR-V for a 2025 Hybrid CR-V Sport. Terrion seemed to know this vehicle inside out (as expected of sales personnel!) and has made himself available if we have any questions or issues. He didn't even scream from the backseat as my wife test drove the car. No question was stupid. Would like to acknowledge the young lady at the front desk. She is perfect greeter personality with a welcoming smile to be the face of the dealership! Steve Morrison made the money side of the purchase ALMOST painless (by ALMOST, I mean it is hard to write a check for over 20K). But it wasn't Steve Damon. Micah Daniels recognized us from prior purchases we have made through Jerry Damson dealership both at the Bob Wallace location and the University location. He came to greet us BEFORE we even made the decision to purchase!!!! The University service department is awesome BUT we live in South Huntsville and prefer the convenience of the Bob Wallace service site and hope it continues to operate. Right now, we would ONLY purchase HONDA and Shottenkirk is the show in town! More

Very professional team of salesmen/saleswomen. Got me in and out in about 2 and a half hours. Definitely recommend these guys. Got me in and out in about 2 and a half hours. Definitely recommend these guys. More

I was really pleased with my most recent visit here! Everyone was really helpful, and they were quick to diagnose and fix my car's problem. Everyone was really helpful, and they were quick to diagnose and fix my car's problem. More

Wonderful experience and very knowledgeable financing and was treated with respect. I was impressed with everyone I met while purchasing my new car. was treated with respect. I was impressed with everyone I met while purchasing my new car. More