JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
149 Reviews
4.8

149 Reviews

Write a Review

Dealership Experience

26 yrs, 3 mos

Languages Spoken

English English

149 Reviews of JR Reynolds

May 27, 2026

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Employee Rating

Another great service appointment! I took advantage of the shuttle to work, it was pleasant and efficient- they had 2 shuttles running. I received an update when my car was complete More

by Danielle.odonohue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Shottenkirk Honda of Huntsville responded

Thank you for choosing us again for service on your Honda Accord. We’re pleased the shuttle ran smoothly and that our updates and clear explanation kept you informed. We look forward to assisting you next time. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 27, 2026

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Employee Rating

Another great service appointment! I took the shuttle to work, which was very pleasant. They had 2 shuttles running so split the customers efficiently by destination. I received an More

by Danielle.odonohue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Shottenkirk Honda of Huntsville responded

Delighted to hear the shuttle ride was smooth and the two shuttles helped you get to work effortlessly. We’re glad you found the update and detailed explanation on your Honda’s service helpful. Thank you for entrusting us again with your maintenance, and we look forward to assisting you in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 23, 2026

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I purchased my car from this Dealer ship when it belonged to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of tim More

by KWOOTTEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Shottenkirk Honda of Huntsville responded

We’re thrilled to hear that the honest, close-to-actual time estimates from our service team and the warm welcome at the hostess station have made your visits enjoyable. Your commitment to scheduled maintenance is exactly what helps your Honda Odyssey reach that 10-year milestone. We appreciate you choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 21, 2026

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Easy to contact and schedule appointments. Great communications, fast and effective service. Overall very good experience. More

by BURRIS
Recommend Dealer
Yes

Other Employees Tagged: Chase Minter-5 stars

May 21, 2026

Shottenkirk Honda of Huntsville responded

Thank you for your feedback and for trusting us with your Dodge Grand Caravan. We’re glad scheduling and service were smooth and efficient and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 04, 2026

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I very happy with the service they were honest about the 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. More

by n_n_1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Shottenkirk Honda of Huntsville responded

We’re glad our team was upfront about the one-hour wait and kept your oil change straightforward. It’s great to know there were no extra costs for your Honda. Thank you for sharing your positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

April 24, 2026

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Took our van to get serviced at their University location. They were accommodating, thorough and helpful. J.R. did a great job keeping us informed about our vehicle's progress. Would recommend their More

by BURRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Shottenkirk Honda of Huntsville responded

Thank you for bringing your Honda Odyssey to our University location. We’re pleased our team accommodated your needs and that Jr provided helpful progress updates. We appreciate your recommendation of our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 10, 2026

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They always are able to answer what questions we have about our car as well as the staff is very courteous More

by Miss Lucy
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Shottenkirk Honda of Huntsville responded

Thank you for trusting us with your Honda HR-V. It’s wonderful to hear our team provided courteous service and clear answers to your questions. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 09, 2026

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The service was awesome 👌 and fast 💯 recommend. The staff had an excellent and friendly attitude. More

by gaby-75
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs, Sami Boustani

Mar 09, 2026

Shottenkirk Honda of Huntsville responded

We appreciate your recommendation and are glad the service on your Honda was both quick and thorough. It’s great to know our team’s friendly approach stood out for you. We’ll be sure to share your kind words with everyone who helped. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 17, 2026

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The dealership is where we bought the car 5 years ago. We’ve always had it serviced there and are very happy with the quality of service that we receive. I would recommend it to my friend. More

by nurse.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase in the service department. He was very helpful and very courteous.

Feb 18, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you trusting us with your Honda CR-V service for the past five years. It’s rewarding to hear our team’s attention to detail continues to meet your expectations. Thank you for recommending us to your friend. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 13, 2026

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Employee Rating

Great and quick service, very professional thank you, I will return for serice. Aporeciate it very much. More

by pitik123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Shottenkirk Honda of Huntsville responded

Thank you for your review. We’re glad JR and our team provided professional, efficient service on your Honda Pilot. We look forward to assisting you again for your next service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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