JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
90 Reviews
4.8

90 Reviews

Write a Review

Dealership Experience

24 yrs, 4 mos

Languages Spoken

English English

90 Reviews of JR Reynolds

June 04, 2024

Dealership Rating
Employee Rating

It started off rocky but was completely turned around! JR made sure my initial appointment for my door handle repair was taken care the next day within an hour. The starter going out as i pull in for my d More

by TRISHAVAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Sami Boustani , Keith, dominic

Jun 04, 2024

Shottenkirk Honda of Huntsville responded

Trish, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

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Scott did a really great job letting me know what was going on and dealing with my insurance. More

by BELLCREIGH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

June 02, 2024

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These are professional and highly experienced service department personnel. I trust this dealership completely. They make you feel valued. More

by BRANDT1954
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

June 02, 2024

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I went to the service to get my car serviced and get a couple of items corrected. They were not concerned that this was a warranty job, but instead took my vehicle and completed the service and corrected More

by MTIDWELL281
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs

Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2024

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Employee Rating

Extremely helpful from the operator setting up the appt, to service staff, and to waiting room reception. Great waiting room. And of course great service. More

by RYANLB1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 31, 2024

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Employee Rating

You really need a better car wash! I’m not missing a single bug on my windshield. However, the service was first rate. Thanks so Much. More

by PETE1.CONWAY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2024

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Employee Rating

I had a great experience with the friendly staff and nice facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. More

by GOODMANELIAH
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2024

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Employee Rating

Excellent service as usual. Only place we have had our Honda Pilot serviced and this one is our third. More

by ALFRITTS222
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 21, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

May 11, 2024

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JR set up appointment, car was worked on and finished before expected. Always great service. More

by JIMMYMCCOLPIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 12, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jimmy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

May 09, 2024

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Employee Rating

Prompt, efficient and professional. We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about t More

by SYDNEY.
Recommend Dealer
Yes
May 10, 2024

Shottenkirk Honda of Huntsville responded

SYDNEY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

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