Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
272 Reviews
5.0

272 Reviews

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272 Reviews of Justin Gibbs

July 12, 2026

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Employee Rating

Good service,friendly staff the wait time is reasonable. I trust them and I believe they are honest. More

by Cfossum5
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you highlighting our friendly team and reasonable wait time for your Honda service. It’s great to know we’ve earned your trust. Please let us know if we can assist with anything else in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 10, 2026

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All the people are professional and nice. The service department is worth the drive. JR was a magician today. They were slammed bc of July 4th holiday being tomorrow, and I still got my car b More

by amethvin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JR Reynolds

Jul 11, 2026

Shottenkirk Honda of Huntsville responded

We are so glad that we had the opportunity to work with you, and that JR and our team could make this a top-notch experience. Thank you for your review! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 06, 2026

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I called the service department about 7:30 Monday morning to arrange for the purchase of a new set of tires. I got the car there about 9:30. The service advisor said it would be ready in about two hours. More

by burson54.wb
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear Justin and our service team got your Pilot ready so quickly and included the complimentary inspection for your upcoming trip. We’re glad the matched pricing and added peace of mind make service worth returning for, and we appreciate your continued trust in Honda. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 03, 2026

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Needed brakes, got a quote. Called a local chain for a quote and it was much higher. The courtesy service to/from work makes it easy. No brainer. More

by Michael J
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Recommend Dealer
Yes

Other Employees Tagged: Terry - courtesy driver.

Jul 03, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear our brake estimate beat the local chain’s price and our courtesy rides to and from work made your Honda Ridgeline maintenance hassle free. Thanks for the five star feedback. We look forward to assisting you again when you need service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 30, 2026

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Friendly and knowledgeable customer service. I find the msg updates to your services while your waiting was helpful. More

by shileyd07
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Recommend Dealer
Yes
Jun 30, 2026

Shottenkirk Honda of Huntsville responded

It’s wonderful to know our team’s friendly, knowledgeable approach and the text updates during your service appointment were helpful. Justin will be happy to hear his attentiveness made a positive impact on your Honda Civic experience. Thank you for the 5-star review. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 29, 2026

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Employee Rating

Always great and friendly service. They make an effort to get things done as quickly as possible and are upfront about the time it takes. More

by Condit
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Shottenkirk Honda of Huntsville responded

We’re delighted you experienced friendly assistance and clear communication about timing for your Honda Civic. Our team takes pride in working efficiently, and it means a lot that you noticed. Justin and everyone here appreciate your feedback and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 12, 2026

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This is an awesome dealership. The sales experience was pleasant and my first trip for service was great also. I highly recommend Shottenkirk Honda of Huntsville. More

by deborah.kittle
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Recommend Dealer
Yes

Other Employees Tagged: Sean in the Sales Dept.

Jun 12, 2026

Shottenkirk Honda of Huntsville responded

Thank you for sharing your positive experience with our sales and service departments. We’re delighted your first service visit for your Honda went smoothly and appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 04, 2026

Dealership Rating
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Very friendly and efficient staff. Very knowledgeable and we will always have our Civic serviced here. The waiting from is very comfortable and my grandson loves the kidzone. More

by jennie.jarrett
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Recommend Dealer
Yes
Jun 04, 2026

Shottenkirk Honda of Huntsville responded

We’re delighted our team provided friendly, efficient service and that the waiting area and KidZone made your visit comfortable. Thank you for trusting us with your Civic’s maintenance. We look forward to seeing you and your grandson for your next appointment. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 24, 2026

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I always get great service everytime I come in. Very friendly and helpful. I have 2 Honda vehicles and look forward to getting my next one. More

by gdeloney01
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Raines, Scott Rockett

May 24, 2026

Shottenkirk Honda of Huntsville responded

Thanks for trusting us with your Honda Civic Si service. We’re glad our team’s friendly and helpful approach meets your expectations every visit. We look forward to assisting you when you’re ready for your next Honda. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 23, 2026

Dealership Rating
Employee Rating

I purchased my car from this Dealer ship when it belonged to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of tim More

by KWOOTTEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Shottenkirk Honda of Huntsville responded

We’re thrilled to hear that the honest, close-to-actual time estimates from our service team and the warm welcome at the hostess station have made your visits enjoyable. Your commitment to scheduled maintenance is exactly what helps your Honda Odyssey reach that 10-year milestone. We appreciate you choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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