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Schaumburg Kia

Schaumburg, IL

4.4
2,738 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

February 08, 2023

I appreciated the clear communication regarding necessary services as well as the accurate wait time given. I was satisfied with the quality of service and efficiency of visit. More

by makenaparker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Parla
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Feb 08, 2023 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

Stephen was informative, professional and answered all my questions and concerns. I was very satisfied with the service. More

by anne5974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tremmel
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Feb 09, 2023 -

Schaumburg Kia responded

Stephen and the entire Bob Rohrman Schaumburg Kia team are thrilled to see your glowing review, Anne! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 08, 2023

Michael was attentive, professional and knowledgable. He was very helpful from the get go and through the whole process. More

by RLENOCI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
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Feb 09, 2023 -

Schaumburg Kia responded

Thank you for your confidence in Michael and our team! We appreciate your positive feedback here at Bob Rohrman Schaumburg Kia. Have a great rest of your day!

February 07, 2023

Everyone was very eager to help me. Best car buying experience I have ever had in over 40 years of driving More

by MGJODY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Aldo Rodriquez
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Feb 07, 2023 -

Schaumburg Kia responded

Thank you for trusting the Bob Rohrman Schaumburg Kia team to assist you! We're glad that you had a stellar buying experience. Congrats on the new ride!

February 07, 2023

Steve provided great communication and details on the issues. He was very informative and pleasant to work with. More

by kari.v.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve but I do not recall his last name
Report | Print
Feb 07, 2023 -

Schaumburg Kia responded

It's great to hear that Steve took such great care of you! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. Safe travels ahead!

February 07, 2023

Steve, flippo, and tec don’t remember his name. Very knowledgeable and kept me informed. Wasn’t treated negatively More

by JEANENNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve t, Fil Principato
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Feb 07, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We love to hear when our team excels in customer service. Until next time!

February 07, 2023

Very professional and knowledgeable. Extremely happy with my service visit. It was my first time at the dealership. More

by drsgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Feb 07, 2023 -

Schaumburg Kia responded

Our team is always very happy to help you out! Thanks for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 07, 2023

Excellent service. .. but cramped waiting area for customers. Need to spruce up and enlarge like competitors. More

by CHIP1014C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve...service
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Feb 08, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2023

Mark was very knowledgeable and professional. He was attentive and kept me informed about the repair. Great customer service! More

by KELLBELL
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Feb 08, 2023 -

Schaumburg Kia responded

Thank you for your confidence in Mark and our team! We appreciate your feedback here at Bob Rohrman Schaumburg Kia. Have a great rest of your day!

February 04, 2023

Sales did not disclose the credit card fees but mechanical service was good, diagnostics good. More

by EIconnect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MarK Robles
Report | Print
Feb 09, 2023 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

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