Schaumburg Kia

I must say this dealership was great to work with. The entire staff was friendly and very helpful. Also they made the car buying experience a stress-free one. This is the first car dealership that I hav entire staff was friendly and very helpful. Also they made the car buying experience a stress-free one. This is the first car dealership that I have visited that did not haggle me to buy a specific brand of car nor did they treat like an outsider. I was given the utmost respect, they were quick and overall they were good to me. The sales guy, Nick Brotsch, he was awesome. He went over and beyond his duties to get me in my new car. He explained to me the buying process and he explained in detail how to work all the new features of my car. Nick showed top quality customer service and he returned every phone call and email that was sent to him. He did not judge me based on my credit score, he treated me like every other customer he had with dignity and respect. I will definitely buy my next new car from Nick at the Schaumburg Kia store and will recommend to all my friends to buy a car from him and Kia. Thank You for the great experience! More

Chris Dodge is an exemplary sales person; he sets the bar to which all other agent should aspire. Chris made my buying experience happy & affordable paying attention to my special needs showing a leve bar to which all other agent should aspire. Chris made my buying experience happy & affordable paying attention to my special needs showing a lever of professionalism which far exceeded my expectations. I would go out of my way to patronize any dealership Chris maight be associated with; he made my buying experience a pleasure! Happy New "Soul" Owner Teri Verbic More

I wasn't sure which model I was going to buy so Chris suggested we test drive 3 different cars. We went out of his way to to help me make an informative decision. He is very knowledgeable of the product suggested we test drive 3 different cars. We went out of his way to to help me make an informative decision. He is very knowledgeable of the product he sells and was a pleasure to deal with. I highly reccomend KIA of Schaumburg. More

Had a great experience at Schaumburg Kia. Got a great price and good trade in value. Everyone I dealt with in the process from my salesman Mo to the GM worked their best to get me what I wanted. Intially price and good trade in value. Everyone I dealt with in the process from my salesman Mo to the GM worked their best to get me what I wanted. Intially was looking at a Soul but opted to get an Optima which is really a awesome stylish high GPM car. So far no regrets at all and from what I understand, the people who contributed to the negative feedback prior are long gone because that was a concern of mine. I also get free car washes anytime I want and not just when my car is serviced, which was a pleasant surprise. It remains to be seen how I'm treated after the sale since I just purchased but all indications point to a good experience to come. Also like the loaner program in place when there is a need for vehicle service.Two thumbs up for schaumburg Kia. More

I love the service they gave me, come with a problem and gave me solutions ... I'm so glad I could get up there and having been able to meet Dina offered me the most beautiful and economical car as I was lo gave me solutions ... I'm so glad I could get up there and having been able to meet Dina offered me the most beautiful and economical car as I was looking for.Thanks Dina!!I amo so happy to recommend to my friend. More

To whom it may concern: We've all heard this before, To whom it may concern: We've all heard this before, all dealerships are crooks and don't think for a second that they won't try to screw you over, To whom it may concern: We've all heard this before, all dealerships are crooks and don't think for a second that they won't try to screw you over, well Schaumburg Kia is that very dealership. Let me start from the beginning on June 04,2008 I called a salesman at Schaumburg Kia named Christopher about a 2007 Ford Mustang Convertible and I stated if it was ok I would like to hold off running a credit check on me that day. Myself and Christopher talked at least three or four times about this matter via cell, when Christopher stated come on in Mr. Sottile we don't have to run a credit check on you today, but we will need too Mr. Sottile you do understand that ? My response was yes. So I went to the dealership and looked at the Mustang, we then all came to an agreement. A bank was contacted and I was given an interest rate, a monthly payment, monthly terms and conditions and a final payout pertaining to my loan. I was then brought into Brian the finance manger office were I signed a retail installment agreement, an odometer disclosure statement, an after market warranty, a vehicle purchase order, and a state title and plate purchase document. I also signed a Spot delivery agreement, why? A spot delivery agreement gives a dealership a legal out pertaining to the contractual agreements signed by them and the consumer. Why did I sign the spot delivery agreement? I wasn't having my credit run that day. What was the terms and conditions of my spot delivery agreement? Five days. Please remember this; I was given the original signed spot delivery agreement by myself and Brian in finance at Schaumburg Kia, and who gave me the original spot delivery agreement? Brian the finance manager at Schaumburg Kia. We can all agree I purchased this vehicle legally? Correct. Brian the finance manager at Schaumburg Kia stated, Mr. Sottile if you don't here from us in five days then just look for your monthly billing statement by the end of June2008. Well the five days came and went, then ten days came and then fifteen days came and went. On June 19, 2008 I was left a voicemail on my cell that was anything less than understandable. From what I could understand it sated we can't loan you. I immediately e-mailed Schaumburg Kia back due to the fact I was out of town and stated, what are you talking about this should have already been done, why? My original spot delivery agreement stated you only had five days to null and void the terms and conditions of our signed contractual agreements. Well to finalize this, there attorney Debra Ashen sent me a legal pleading and guess what Schaumburg Kia had a spot delivery agreement in their legal pleading that stated what? I had a no day contingency. Now remember I have the original signed spot delivery agreement. As I looked at my original and Schaumburg Kia's exhibit b, I realized my signatures were identical, yet Brian's initial were different. No one signs his or her name the same way twice or his or her initials. There maybe similarities but there never the same. Can I prove everything I'm saying? Yes. Anyone who doesn't believe me, I will leave my e-mail address and feel free to contact me and I will be more than willing to fax anyone over my original and Schaumburg Kia and Ms. Debra Ashen’s exhibit B, and you are the judge! Enter Schaumburg Kia at your own risk. whitediamondcaddy@gmail.com More