Schaumburg Kia
Schaumburg, IL
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2,738 Reviews of Schaumburg Kia
Dennis's demeanor and how he handled the three people involved in the buying process will bring me back to where ever he is working when I buy my next car. He listened to what was needed, what was wanted involved in the buying process will bring me back to where ever he is working when I buy my next car. He listened to what was needed, what was wanted, and what was affordable and kept that in mind when asked questions on performance and comfort. His knowledge of the different models was impressive and if there was something he wasn't familiar with he got the answers. There was no pressure from him and he wasn't like the over zealous sales people that were waiting for us to get out of our car. He gives off a very calming effect and was very patient, even when all three of us were asking questions at the sametime. Every so often you run into a person that changes your perspective on something and in my opinion Dennis Ealey is one of those people that can change your experience when you shop for a car. I know Dennis gave us a very fair price, we not only did the research but also asked for an "out the door price" and made sure these numbers matched the contract in the finance office. More
Nick, as well as the sales representative who assisted me were extremely friendly and helpful through all the steps in buying my first car on my own. They took the time to explain each step of the process, were extremely friendly and helpful through all the steps in buying my first car on my own. They took the time to explain each step of the process, as well as answer my many questions that I had. One thing that was very important to me that they did was take the time to make me feel comfortable. It was my first time buying a car on my own so I was extremely nervous, but they truly made me feel comfortable with knowing I was in great hands. I would definitely recommend this dealership, as well as Nick to anyone I know who is looking for a car. More
The salespeople I worked with were friendly and not pushy. That's a great asset with me! They were direct and honest and I didn't feel backed into a corner with pressure to buy. After I finished the pushy. That's a great asset with me! They were direct and honest and I didn't feel backed into a corner with pressure to buy. After I finished the purchasing paperwork, it was past closing time, yet they never rushed me and took the time to show me how the features in my car worked before I left the lot. They also followed up with me the next day to see if I had any questions. In addition to the great customer service, I even feel I got a good price, based upon my research. I truly believe it was the easiest car purchase I've even gone through. I am very excited with my new Kia and would highly recommend this dealership to others. More
To whom this may concern, They stick to their word and To whom this may concern, They stick to their word and now I'll buy from them again. Very satisfied about going to them now. To whom this may concern, They stick to their word and now I'll buy from them again. Very satisfied about going to them now. More
We were looking for a second car for our family, we weren't sure if we wanted a new or used car. This dealership had been recomended to us by our next door neighbor for their customer service and serv weren't sure if we wanted a new or used car. This dealership had been recomended to us by our next door neighbor for their customer service and service depatments. We have bought several (10+) cars and really felt that this was the quickest and easiest purchase we have made. Dina Makina answered all of our questions, was professional, helpful and not at all agressive. Nick Brotsch was professional and efficient. Overall a really good car buying experience. We are also very satisfied with the used Mazda 3i we purchased. More
Seriously best buying experience EVER! This was my first new car and the experience was outstanding. Dennis (who was the internet person) communicated everything with me so well. I went into the dealer an new car and the experience was outstanding. Dennis (who was the internet person) communicated everything with me so well. I went into the dealer and Mo met us. He was an extremely nice guy. He helped us and was outstanding. I couldn't have asked for a better person to be working with. This dealership definitely made my family feel comfortable! I would recommend this dealership to everyone! More
The best service ever! I will refer all my friends and family! I am 100% satisfied and they were able to get me out of a situation I thought I would never be able to get out of! Thank you! family! I am 100% satisfied and they were able to get me out of a situation I thought I would never be able to get out of! Thank you! More
Dina was very helpful and always there when we had a question. She explained all the car 'terms' in words that a non experienced car buyer (like myself) would understand. question. She explained all the car 'terms' in words that a non experienced car buyer (like myself) would understand. More
Overall excellent experience. Best new car buy I've had in years. The staff at Schaumburg Kia were friendly and very responsive to my needs. I specifically needed to be in and out of the Dealership quick in years. The staff at Schaumburg Kia were friendly and very responsive to my needs. I specifically needed to be in and out of the Dealership quickly and the folks honored that requirement. In particular, the F&I Manager Nick Brotsch was very capable and professional. Feel free to call me if you should have any questions. Alfred Nietzel (847) 485-4005 More
From the moment I walked in everyone was great. I worked with Kyle first on the phone becasue I wasn't sure if I could get financed. Kyle told me he'd work with me and got it done quickly. My wife and I are with Kyle first on the phone becasue I wasn't sure if I could get financed. Kyle told me he'd work with me and got it done quickly. My wife and I are really happy and love our new car. Schaumburg Kia is the BEST!!! We are now proud owers of our 4th Kia!!! More