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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

October 05, 2011

Nick, as well as the sales representative who assisted me were extremely friendly and helpful through all the steps in buying my first car on my own. They took the time to explain each step of the process, More

by cstacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch
Oct 06, 2011 -

Schaumburg Kia responded

Christine Just wanted to say fo9r the kind words you had for me and everyone at Schaumburg Kia. enjoy your new Sorento and don't forget to send anyone in that is looking for a new or previously enjoyed vehicle. Thanks again. If you can never reach me you can call the General Manager directly for assistance. Nick Brotsch

October 04, 2011

The salespeople I worked with were friendly and not pushy. That's a great asset with me! They were direct and honest and I didn't feel backed into a corner with pressure to buy. After I finished the More

by jkmcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina and Steve Quirk
Oct 04, 2011 -

Schaumburg Kia responded

jkmcc, We want to thank you so much for the Awesome review. You are now part of the Rohrman family and here at Schaumburg Kia we will to continue to go out of our way to continue with such wonderful customer satisfaction. If there is anything you need feel free to contact the General Manager Matt Horn. Thank you again so much!!!!

October 03, 2011

To whom this may concern, They stick to their word and To whom this may concern, They stick to their word and now I'll buy from them again. Very satisfied about going to them now. More

by KiaNowSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some Random Sales Employee
Oct 04, 2011 -

Schaumburg Kia responded

Thank you for being satisfied. Being a part of the rohrman family now anything you need please feel free to contact the General Manager Matt Horn. Thank you again!!!!

October 02, 2011

We were looking for a second car for our family, we weren't sure if we wanted a new or used car. This dealership had been recomended to us by our next door neighbor for their customer service and serv More

by mazda3i
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina-sales, Nick Brotsch-finance
Oct 04, 2011 -

Schaumburg Kia responded

I am so gald to hear that your experience here at Bob Rohrman Schaumburg Kia was so pleasant. Dina is a wonderful salesperson and also pleased to hear that she took such good care of you. Nick is also very professional and cares deeply about the customer. Thank you so much for the great review and if you need anything please contact General Manager Matt Horn!!!

October 01, 2011

Seriously best buying experience EVER! This was my first new car and the experience was outstanding. Dennis (who was the internet person) communicated everything with me so well. I went into the dealer an More

by mczyz2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Yusufi
Oct 04, 2011 -

Schaumburg Kia responded

the best car buying experience EVER!!! WOW thanks! Dennis is very talented and takes care of all the customers requests no matter how big or small. Please recomend us to everyone you know. Part of being with the Rorhman family is the best part. We will continue our great customer service at all costs. Thanks again and enjoy your vehicle!!!

September 29, 2011

The best service ever! I will refer all my friends and family! I am 100% satisfied and they were able to get me out of a situation I thought I would never be able to get out of! Thank you! More

by cfrankiec22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Horn (GM); Teddy Dziedzic (sales); Nicole DuPass (Finance), Teddy Dziedzic
Oct 06, 2011 -

Schaumburg Kia responded

I want to personally thank you for the review. I am glad you are 100% satisfied. We appreciate your buisness and can't wait to help out your friends and family on any of their vehicle needs. If you need anything please feel free to let us know.

August 25, 2011

Dina was very helpful and always there when we had a question. She explained all the car 'terms' in words that a non experienced car buyer (like myself) would understand. More

by lovemypup1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina
Oct 06, 2011 -

Schaumburg Kia responded

Thank you very much for the opprtunity to help you with your last vehicle purchase. We will always be here for you for anything you may need.

August 22, 2011

Overall excellent experience. Best new car buy I've had in years. The staff at Schaumburg Kia were friendly and very responsive to my needs. I specifically needed to be in and out of the Dealership quick More

by Anietzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch, Mo Yusufi and Matt Horne
Oct 06, 2011 -

Schaumburg Kia responded

Alfred thanks again. very encouraging words for my customers to read and find out how easy car buying can be when you go to the right place with the right people. Customer service is #1 and we aim to please. Thanks again enjoy the nedw car if you need anything please let us know.

July 02, 2011

From the moment I walked in everyone was great. I worked with Kyle first on the phone becasue I wasn't sure if I could get financed. Kyle told me he'd work with me and got it done quickly. My wife and I are More

by aortiz1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hilliger
Oct 06, 2011 -

Schaumburg Kia responded

I'm very glad to hear about the new Kia and being the 4th one is amazing. you are deffinetly apart of the Kia family and now a member of the Bob Rohrman family. We will be there for you no matter what.

June 12, 2011

We typically buy our cars from my brother who is a car salesman for years now. My brother works for a dealership that has a similar philosphy as Carmax - no haggle price and we always get a better deal o More

by amiea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch
Oct 06, 2011 -

Schaumburg Kia responded

it's nice to hear those words coming from a customer that has a family member in the buisness. WOW!!! We really appreciate your buisness and will continue to keep up the good work...

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