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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

November 08, 2011

Everyone that I dealt with was very professional and willing to go the extra mile to work with me to meet my needs with purchasing a used car. More

by schubie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 17, 2011 -

Schaumburg Kia responded

Going the extra mile here at Schaumburg Kia is what we do best. All of are customers are treated the ssame and we pride are selves on it. Please let the family and your neighborhood know where you purchased your vehicle and send them down were they wont be dissapointed either.

November 06, 2011

Both Clayton and Nicole were very friendly, personable and professional. I had a great experience purchasing a vechicle at Schaumburg KIA from these two. Thanks again! More

by robkranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Smith, Nicole DuPass
Nov 17, 2011 -

Schaumburg Kia responded

Thank you very much for the kind words for both Clayton and Nicole. We do are best here to keep all of are customers as happy as can be. Thanks again and if you need anything please let us know...

November 01, 2011

Teddy was very knowledgeable about all the ins and outs of the cars, and helped facilitate between myself and managment to get the exact deal I wanted. I drove out with the car I wanted and I couldn't have More

by vinceck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Dziedzic, Teddy Dziedzic
Nov 17, 2011 -

Schaumburg Kia responded

On behalf of everyone here at Bob Rohrman Schaumburg Kia we appreciate the great review. It is good to hear that the salesman showed you everthing in your car before you took it home. Please let everyone that you talk to that needs a new car to come down and see Teddy he will continue the great customer service with everyone he meets.

October 27, 2011

We were told that our car had abs system but after we signed the papers and we were ready to go home with the car it turned out the it didn't and we ended up taking the can anyway and selling it less tha More

by nizarnoor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
October 17, 2011

My car buying experience at Schaumburg KIA was excellent. I shopped extensively before buying the KIA. The KIA was clearly the best value. I was very pleased with the deal I got at Schaumburg KIA. Dina had More

by wck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina
Oct 28, 2011 -

Schaumburg Kia responded

Thank you so very much about the kind words you have for Dina and Are Dealership. We do train all of are salesman to be the best in customer service and product knowledge. I am pleased to know that we have succeeded in these areas and thank you again for the buisness.

October 15, 2011

We worked with Joel on what we found out was his very first day! We were greeted immediately after walking into the dealership by Joel. He was very professional and we did not even realize it was first d More

by smithmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Blatt
Oct 28, 2011 -

Schaumburg Kia responded

Great to hear! Most of the time there is only one Salesman for you and to help out. In this case 2 salesman went out of their way to make you completely satisfied. We like to make things as simple and easy for you as possible. I know buying a car can sometimes be time consumming and intense but im glad are guys to the time needed to make you happy. Thanks again and if anyone you know is in the market for a newer vehicle please let us know.

October 14, 2011

Teddy was patient with me as it took me about 6 long months to finally purchase my Optima SX. Very knowledgeable about the car and its features. Always hoping to close the sale but never ever pushy. It More

by bpiemonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Dziedzic, Teddy Dziedzic
Oct 15, 2011 -

Schaumburg Kia responded

Thank you so very much for purchasing your New Kia Optima SX from Bob Rohrman Schaumburg Kia. We really appreciate the kind words. We are glad to hear that Teddy took his time to completely satisfy all your needs even tho it took you so long to make your final decision. Enjoy your new car and if you need ANYTHING please let us know right away!

October 09, 2011

WOW!!!! This dude is awesome. Friendly, kind, not pushy and very very helpful!! I am so glad I was referred to him. I would recommend anyone looking for a car to visit him above the rest. It was nice to More

by CheriP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ealey
Oct 28, 2011 -

Schaumburg Kia responded

GREAT REVIEW!!!! Thanks so much it is such a pleasure hearing from someone that put up suchh kind words. In the future pleases send down anybody you know that is in the market for a newer vehicle and we will give them the same treatment you recieved. We aim to please at Schaumburg Kia and wont be beat b anyone.

October 08, 2011

Chris was very friendly and even though there were some problems, he made the problems easier to take. The things that went wrong were simply beyond his control. We actually made three trips back to the More

by lottieconley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Alverson
Oct 28, 2011 -

Schaumburg Kia responded

We would like to apologize for the inconvience that you had while purchasing your vehicle. I understand that there were a few mistakes that were handled to your satisfaction. Sometimes we make mistakes but its how you handle them that matters. We do try are best to please every customer and will continue to deliver customer satisfaction to are best abilty. Please if there is anything you may need in the future lets us know.

October 07, 2011

Dennis's demeanor and how he handled the three people involved in the buying process will bring me back to where ever he is working when I buy my next car. He listened to what was needed, what was wanted More

by Eeya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ealey
Oct 28, 2011 -

Schaumburg Kia responded

He really took care of all the people involved in the deal!!! Sometimes we forget about everyone else in the group and only pay attention to the purchaser. This was not the case hear. Dennis' attention to detail is what makes him so special. I wish you and the family the best of luck with the new vehicle and if you need anything at all please call!!!