Schaumburg Kia
Schaumburg, IL
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2,737 Reviews of Schaumburg Kia
Overall poor service. Dealership did not carefully inspect car-didn’t notice that seller had switched the charging cord for EV from another car. Requested to charge full Dealership did not carefully inspect car-didn’t notice that seller had switched the charging cord for EV from another car. Requested to charge fully for long drive home and arrived to find it only partially charged. As I’m leaving dealership with car purchased and ask for second set of keys I’m informed that they cannot locate. On a 70k purchase this is not acceptable. Reached out to associate and ultimately manager Perez but he refused to cover the cost of a second key. More
Quick & efficient service. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. More
The dealership is amazing! Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions that they can help you with! More
They took too long with my car. They put the wrong wiper blade on the passenger side. I would never bring my car back. They also charge a 3.5% service fee if you charge your serv They put the wrong wiper blade on the passenger side. I would never bring my car back. They also charge a 3.5% service fee if you charge your service on a credit card. They should have this side posted when you bring your car in for service and tell you that when you make an appointment. More
always a great buying experience thanks you Ricky Perez and staff cant wait for the new Kia store to come :) and staff cant wait for the new Kia store to come :) More
Very helpful and friendly. Service rep explained everything I needed done . Had car back to me in the time he told me and was cleaned. Service rep explained everything I needed done . Had car back to me in the time he told me and was cleaned. More
I appreciated the clear communication regarding necessary services as well as the accurate wait time given. I was satisfied with the quality of service and efficiency of visit. services as well as the accurate wait time given. I was satisfied with the quality of service and efficiency of visit. More