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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

February 13, 2023

Location great. Only want to test drive a Kia SUV and ended up buying a car. More

by DWEBER509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Fil Principato, Scott Solomon
Feb 14, 2023 -

Schaumburg Kia responded

Thank you for the 5-star review of Bob Rohrman Schaumburg Kia! We hope you enjoy the new ride!

February 12, 2023

Overall poor service. Dealership did not carefully inspect car-didn’t notice that seller had switched the charging cord for EV from another car. Requested to charge full More

by KKRAUSEMD
Recommend Dealer
No
Employees Worked With
Ricky Perez
Feb 15, 2023 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 12, 2023

Quick & efficient service. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. More

by BARILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto, Aaliyah Ortiz, Brian Montes
Feb 12, 2023 -

Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 11, 2023

The dealership is amazing! Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions More

by RENAZ57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Feb 11, 2023 -

Schaumburg Kia responded

We appreciate your business and your review! We strive to provide top-notch service to each and every customer and are thrilled to hear we did just that. Thanks from the Bob Rohrman Schaumburg Kia Team!

February 10, 2023

My daughter referred me to them. They have two Kia’s. My sales person in the finance department were wonderful no complaints. More

by LPRIAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Feb 10, 2023 -

Schaumburg Kia responded

Thank you so much for supporting Bob Rohrman Schaumburg Kia and we hope to see you again soon! Our team is always happy to help you out!

February 10, 2023

Cars great love the color and all the new features Kia connect will come back for 😃 More

by MCLERAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Steve Heinze, Daina Barthel, Christian Medina, Anthony Longobardi, Isaac Basurto
Feb 12, 2023 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2023

They took too long with my car. They put the wrong wiper blade on the passenger side. I would never bring my car back. They also charge a 3.5% service fee if you charge your serv More

by SPIKETONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Feb 13, 2023 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 09, 2023

always a great buying experience thanks you Ricky Perez and staff cant wait for the new Kia store to come :) More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Tiffany Tremmel, Mark Anderson, Kamarie Jones, Christian Medina, Fil Principato, MarK Robles, Scott Stephansen, Brian Montes, Johnny Ortiz
Feb 09, 2023 -

Schaumburg Kia responded

Kristen, We are very happy to have provided you with such a positive experience! Ricky and our team sincerely value your business and look forward to your next visit.

February 09, 2023

Very helpful and friendly. Service rep explained everything I needed done . Had car back to me in the time he told me and was cleaned. More

by CHIHAWKSFAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filippo Principato
Feb 10, 2023 -

Schaumburg Kia responded

Thank you so much for supporting Bob Rohrman Schaumburg Kia and we will see you next time! Let us know if you need anything down the line!

February 08, 2023

I appreciated the clear communication regarding necessary services as well as the accurate wait time given. I was satisfied with the quality of service and efficiency of visit. More

by makenaparker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Parla
Feb 08, 2023 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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