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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

February 15, 2023

Nick salesperson. Finance person was also nice To deal with. I would recommend them to. More

by HITTMAN008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi
Report | Print
Feb 15, 2023 -

Schaumburg Kia responded

Thanks for the five stars for Nick and the Bob Rohrman Schaumburg Kia team! We appreciate your business and support.

February 14, 2023

Looking forward to your new location - building has much to be desired. Service team did great - car was done under the time allowed and not a penny over quote! More

by briank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Report | Print
Feb 14, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We are as excited as you about our new facilities and look forward to assisting you then. Take care!

February 14, 2023

Always great service and great at keeping me informed! I truly appreciate the hard work and answering any questions I have. More

by Casey3bizub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Feb 14, 2023 -

Schaumburg Kia responded

Thanks for the 5-star review of Bob Rohrman Schaumburg Kia!

February 14, 2023

Good guys , high volume of work going on. Nice waiting area , good seats and charging areas More

by locuttis38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Feb 14, 2023 -

Schaumburg Kia responded

Thank you very much for the 5-star review! Our team is always happy to help you out!

February 14, 2023

Patient, easy to communicate, no hidden cost and good cost explanation, customer get taken of More

by YWPHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Feb 15, 2023 -

Schaumburg Kia responded

We are so happy our Bob Rohrman Schaumburg Kia team earned your five stars. Safe travels until we see you next!

February 14, 2023

The dealership is dated and the dealership is small. The employees there though are excellent. Service Center is very good and I trust them with my vehicle. Overall, nothing but great experiences everyt More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Feb 15, 2023 -

Schaumburg Kia responded

We are glad to hear that you have had great experiences with our service team, Jordan. Thank you for this feedback.

February 14, 2023

Took alittle longer than I would like and forgot the carwash.Other than that, it was fine More

by mapellman7927
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Feb 15, 2023 -

Schaumburg Kia responded

Thank you for sharing this feedback. We apologize for the delay with your car wash, and your patience is appreciated. The Bob Rohrman Schaumburg Kia team looks forward to earning your five stars next time. See you then!

Feb 15, 2023 -

mapellman7927 responded

There was no delay with the car wash because i never received one, they just forgot about it and the work took 40 mins longer than originally promised. Overall i was fine with the work.

Feb 15, 2023 -

Schaumburg Kia responded

I am glad to hear that, overall, you were satisfied with the work. I do apologize that it took longer than expected to complete and for the mix-up here with not providing a car wash. I appreciate this feedback and look forward to assisting you next time. -Fil Principato - Service Manager - 847-380-9757

February 14, 2023

Steve was great. He made my experience painless. Great guy and very detailed. Very thorough and helpful. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve - new guy
Report | Print
Feb 15, 2023 -

Schaumburg Kia responded

It's great to hear that Steve took such great care of you! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. Safe travels ahead!

February 14, 2023

They were friendly, helpful, I felt completely comfortable while speaking to several people at dealership during the process 🤙👍 More

by CHRHUGH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Villa
Report | Print
Feb 15, 2023 -

Schaumburg Kia responded

Thank you for sharing your wonderful experience with us! It is great to see that our team is going above and beyond to wow our valued guests like you!

February 13, 2023

Looked to be older building and outdated. The only place to sit is near the service and parts area unless you were dealing with a sales person in the cubical. Seems like I could have gotten a More

by JMIECZ.IL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
Report | Print
Feb 13, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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