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Schaumburg Kia

Schaumburg, IL

4.4
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

February 19, 2023

This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process More

by JUSTINZINGA25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Perez, Kamarie Jones, Anthony Longobardi, Todd Pruitt
Feb 22, 2023 -

Schaumburg Kia responded

Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 18, 2023

Another 5 star interaction with Schaumburg Kia. I will only purchase my vehicles from this dealership! No reason to go elsewhere. More

by LIEBERMAN33
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Nic DeSanti
Feb 19, 2023 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Schaumburg Kia. Nic and our team appreciate your business and hope to see you again soon!

February 18, 2023

The service was prompt and polite. I felt that Michael had my best interest in mind and worked to ensure we could reach an agreement. More

by ASHAVILA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Feb 19, 2023 -

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 18, 2023

Speed and accuracy were great. The dealership is clean and well run. I would recommend More

by KLAUBER.STEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Macalusco
Feb 19, 2023 -

Schaumburg Kia responded

Steven, Here at Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dan, and it was a pleasure having you at the dealership. We appreciate your review!

February 16, 2023

I recently moved into this area so this was my first visit. I brought my car in for a safety recall. What most impressed me was everything was done on time and the car was finished quicker than I expect More

by CHINCHLEY34
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 16, 2023 -

Schaumburg Kia responded

We are so happy that Christian and the team delivered such efficient, top-notch service! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your positive experience. We hope to work with you again down the road!

February 15, 2023

Did an okay job, friendly and helpful but I had a coupon and showed when I first arrived but it wasn’t in the invoice. Didn’t get to see the invoice until after I paid. Way to be a scam artist. Also, did no More

by killamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Feb 18, 2023 -

Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 15, 2023

Customer service is always good. People are friendly and helpful and take care of all of your needs. More

by TAMMYHANNS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Feb 15, 2023 -

Schaumburg Kia responded

Our team is always happy to help you out, Tammy! Thank you so much for supporting Bob Rohrman Schaumburg Kia and please let us know if you need anything down the line!

February 15, 2023

Fil Principato was every helpful and explained everything that was going to be done to my car. Overall, nothing but great experiences every time with this dealership. More

by SAL-KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Feb 15, 2023 -

Schaumburg Kia responded

We couldn't ask for a better review! We're overjoyed Fil offered thorough and communicative assistance that accommodated your needs and shaped another fantastic experience at Bob Rohrman Schaumburg Kia. Safe travels, and we look forward to your next visit!

February 15, 2023

I always get in at my prearranged time, and everything is explained to me in detail. I am updated as to the progress on my vehicle, while I’m waiting too! Any question I ask is answered in a polite and profe More

by Duone Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen or Steve
Feb 15, 2023 -

Schaumburg Kia responded

Our team is delighted to have your business, Duone! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 15, 2023

Very nice Kia service place. Workers are attentive to all of your needs.That why I'm driving to Schaumburg from my house on lake shore drive. More

by mikhail1221@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Feb 15, 2023 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia and trusting us with the care and service of your vehicle. We are happy to hear how helpful the team has been. It makes our day to know that you drive all the way here to do business with us. Have a great day and we hope to see you again down the road!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm going to make further appointment for maintenance.like oil and filter change to my Kia seltos when mileage or time will come. Also other services required. Hope Isaac Hidder will not overwhelmed at that time. Thanks for your service!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm responded already.

Feb 15, 2023 -

Schaumburg Kia responded

We look forward to assisting you next time!