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Schaumburg Kia

Schaumburg, IL

4.4
2,737 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

March 24, 2023

Very easy and friendly team to work with. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. More

by Wesam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Anthony Longobardi
Report | Print
Mar 27, 2023 -

Schaumburg Kia responded

Hi Wesam, thank you for your kind review; we are happy to pass along your comments to the team here at Schaumburg Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2023

Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias More

by FRANCISCORODRIGUEZ71
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt, Patricia Villa
Report | Print
Mar 13, 2023 -

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 02, 2023

They’re always willing to help me in anything I need & great customer service & people! More

by Kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah La Vow
Report | Print
Mar 02, 2023 -

Schaumburg Kia responded

Kristy, thank you for the review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia. Safe travels!

March 01, 2023

Everything was quick and smooth and it even saved me a stop at the carwash More

by ANDERS.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
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Mar 01, 2023 -

Schaumburg Kia responded

Thanks for the great review of Bob Rohrman Schaumburg Kia!

February 25, 2023

Best salesman on golf road! I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What More

by Johnnyli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Ricky Perez, Tiffany Tremmel, Daina Barthel, Jeanna Rice, Anthony Longobardi, Todd Pruitt, Mike Raith, Bill Brennan, Nic DeSanti
Report | Print
Feb 27, 2023 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

February 25, 2023

Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to More

by ON24OFF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac
Report | Print
Mar 02, 2023 -

Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 25, 2023

The service was performed quicker than promised! They even gave a much needed car wash! More

by FOSTFAM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall who I had
Report | Print
Feb 27, 2023 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2023

All good but one question was how come you have no suggestions to prevent the til til challenge? More

by FOSTFAM09
Recommend Dealer
Yes
Employees Worked With
Don’t recall anyone, sorry
Report | Print
Feb 27, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 19, 2023

I am rating the service center 5-star, because everything that was under their control went very well. I am rating the speed of service 1-star because it took Kia nearly 4 months to supply the parts needed t More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Feb 20, 2023 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

February 19, 2023

This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process More

by JUSTINZINGA25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Perez, Kamarie Jones, Anthony Longobardi, Todd Pruitt
Report | Print
Feb 22, 2023 -

Schaumburg Kia responded

Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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