Schaumburg Kia

Had my service done at schaumburg Kia. Very professional and the communication was fantastic. They washed my car as well. Very detailed. Very professional and the communication was fantastic. They washed my car as well. Very detailed. More

The service here was amazing Isaac was very helpful have gave me so much of his time. I felt so welcomed and he answered all of my questions. gave me so much of his time. I felt so welcomed and he answered all of my questions. More

Came here for service and was very pleased with staff. Had an oil change and they helped me out with a production issue. I'll be back. Had an oil change and they helped me out with a production issue. I'll be back. More

I am happy with it. I like the waiting area where I can work while waiting. I like the waiting area where I can work while waiting. More

I can tell you that the service department at Bob Rohrman Schaumburg dealer is managed awesome compared to other Kia Dealerships. Main reason why is Filippo Principato the service manager real knows what it Schaumburg dealer is managed awesome compared to other Kia Dealerships. Main reason why is Filippo Principato the service manager real knows what it takes to keep customers coming back. They really do awesome work with awesome customer service and attention to detail. I am very confident with the entire service team at Bob Rohrman Schaumburg Kia every time I take my car in for service that they will provide me with awesome service that I can always trust! More

dGood service. Quick appointment availability. Good communication between myself and Christian in the parts department. Smooth transaction of services. Quick appointment availability. Good communication between myself and Christian in the parts department. Smooth transaction of services. More

The service department at Kia is the best experience. So friendly you almost want to ask out for lunch.They are informative about telling you everything they serviced.And up coming service that is due.All So friendly you almost want to ask out for lunch.They are informative about telling you everything they serviced.And up coming service that is due.All staff are fantastic in the service department More

I appreciated the helpfulness of the staff and the lack of "high pressured" sales that many other dealerships strive on. I knew what I wanted going in and Kamarie helped make that happen. of "high pressured" sales that many other dealerships strive on. I knew what I wanted going in and Kamarie helped make that happen. More

Poor service. Multiple trips. First trip Fil write in the computer I denied service. Why would I do that. I was told they need to take a video of the sound and tha Multiple trips. First trip Fil write in the computer I denied service. Why would I do that. I was told they need to take a video of the sound and that I’d have to bring it back. Had an appointment a third time, when I got there said it would be 2 hours before they could look at it, that they had an emergency. After 3 times for same problem, about 6 hours total, they couldn’t fix it because the warranty I bought from another dealership either car can only be used at that dealership. Never heard of that before. Now I have to take to another Kia dealership and start all over again. More

I really had a chance to experience the best customer service ever. The entire staff and the two gentlemen that assist me were very helpful, and professional. service ever. The entire staff and the two gentlemen that assist me were very helpful, and professional. More