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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

August 22, 2022

Pressured from the moment I arrived. Poor communication, confusion, and sales people not having the answers I needed. That’s Bob Rohrman in my experience. More

by JANDERSEN220
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate, Todd Pruitt, Aldo Rodriquez
Aug 23, 2022 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 22, 2022

Decent experience overall. While it was very frustrating to wait a year for the ordered car, the team was responsive to my ongoing inquiries and provided the updates they coul More

by LAUDEMANSCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Michael Mallory, Ruben Dortch
Aug 23, 2022 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Scott, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

August 22, 2022

Excellent Service, Very Professional and they brought me home while servicing my car and picked me up. Which I realty appreciated More

by Karen.m.franz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina , Excellent Service
Aug 22, 2022 -

Schaumburg Kia responded

We're thrilled you enjoyed the service our team here at Bob Rohrman Schaumburg Kia provided! Thanks so much for your support, Karen.

August 20, 2022

Very professional and service was done very quickly! Marc in the service department is awesome!!! More

by HKAYS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Aug 20, 2022 -

Schaumburg Kia responded

Thank you for your review and trust in Marc and the Bob Rohrman Schaumburg Kia team! See you next time.

August 19, 2022

Solid service. . Very knowledgeable and professional. Quick and ThoroughI will definitely come back with my Kia’s More

by PRMEXICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castillo , MarK Robles
Aug 19, 2022 -

Schaumburg Kia responded

Thank you for this glowing review! We appreciate your business and look forward to seeing you next time at Bob Rohrman Schaumburg Kia.

August 19, 2022

Service of airbag recall update was performed efficiently and timely. Technicians were courteous and responsive. Waiting room clean and comfortable. Satisfied with the experience. More

by SANDDRALH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Aug 19, 2022 -

Schaumburg Kia responded

We are delighted to hear your service visit went seamlessly. Thank you for choosing Bob Rohrman Schaumburg Kia!

August 19, 2022

Evwryone is sooo friendly, polite and organized! ! Isaac does a great job of updating me. I trust the service. More

by KDEANE7774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Aug 19, 2022 -

Schaumburg Kia responded

Friendly, polite, and organized are three words we strive to live by! Thank you for the fabulous review and for trusting Bob Rohrman Schaumburg Kia with your business - we wish you many safe miles till we see you next! Be well!

August 19, 2022

We were extremely satisfied with Steve's courteous and knowledgeable service. This purchase was by far the smoothest transaction that my husband and I have ever experienced at Schaumburg Kia. More

by Loredana Scarica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
Aug 20, 2022 -

Schaumburg Kia responded

Thank you for your business! It is wonderful to hear that Steve was courteous, knowledgeable, and nice to work with. It makes us happy that you had such a smooth purchase, congratulations! Enjoy the ride, from the team at Bob Rohrman Schaumburg Kia.

August 19, 2022

This dealership is great I’ve gotten excellent customer service and I have been taking my car there for 12 years More

by WLSTAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Aug 20, 2022 -

Schaumburg Kia responded

Thank you for your committed business! We are glad to hear that the Bob Rohrman Schaumburg Kia team worked hard to assist you. See you again next time you need our help.

August 19, 2022

I got an appointment quickly and my car was taken in on time and fixed the same day. Very kind and professional More

by JWILD634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Aug 20, 2022 -

Schaumburg Kia responded

Thank you for visiting Bob Rohrman Schaumburg Kia. It is wonderful to hear that the team worked hard to take care of your vehicle in a timely and professional way. We are truly grateful for your business and feedback. See you next time.

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