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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

August 24, 2022

Service was not very good. Had to call to see if the vehicle was done. Car dirty radio and clock had to be set up. More

by TAUMULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't even know who helped me
Aug 25, 2022 -

Schaumburg Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 27, 2022 -

TAUMULLER responded

I worked as a service manager at mitsubishi for 25 years. Very disappointed in the service Contact me at taumuller@yahoo.com

August 24, 2022

Took care of my car maintenance I get email when I need to take it in i like keep up on maintaining my car More

by H57ketchup1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Aug 24, 2022 -

Schaumburg Kia responded

Thanks for supporting Bob Rohrman Schaumburg Kia with your review! We're delighted our team provided attentive service. Until next time!

August 24, 2022

Exelente muy buen servicio efectivo y rápidos y lo mejor puede esperar su carro adentro More

by orlandobolivar1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Aug 24, 2022 -

Schaumburg Kia responded

Gracias por la reseña fenomenal y por su confianza en Bob Rohrman Schaumburg Kia, Orlando! Esperamos verle por la próxima! Un saludo!

Aug 24, 2022 -

orlandobolivar1116 responded

Con mucho gusto

August 24, 2022

Excellent Service. Excellent Service. Excellent Service. Excellent Service. Excellent Service. Excellent Service. Excellent Service. Excellent Service!!!!. More

by SUBRINAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Aug 24, 2022 -

Schaumburg Kia responded

Reviews like this one make our day, Subrinaj! Thanks from the Bob Rohrman Schaumburg Kia team!

Aug 24, 2022 -

SUBRINAJ responded

You’re welcome.

August 24, 2022

Friendly service, great communication, finished my service before estimated time frame and washed my car!!! More

by DEANNALYNN0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Isaac Hidder, MarK Robles, Isaac Basurto
Aug 24, 2022 -

Schaumburg Kia responded

These are all things we love to see! Thanks for sharing your Bob Rohrman Schaumburg Kia experience!

August 24, 2022

The people at the dealership where súper nice and they do an excellent job! And would like to get more services in the future! More

by ADOLFOVAZQUEZ0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Aug 25, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

Great customer service. I was helped quickly upon my arrival and my issue was fixed in just over an hour More

by kczyz1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Aug 23, 2022 -

Schaumburg Kia responded

Thank you for the wonderful compliments to our team here at Bob Rohrman Schaumburg Kia! Until next time!

August 23, 2022

Great Customer service, polite and friendly. I felt like I was the only customer at the facility. More

by DIANE.PHARR81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato, Isaac Hidder, MarK Robles, Isaac Basurto
Aug 23, 2022 -

Schaumburg Kia responded

Diane, we're over the moon our team provided courteous service that made you feel valued as a Bob Rohrman Schaumburg Kia customer! Thanks for supporting us with your review!

August 23, 2022

Terrible follow up Aldo promised all weather mats after I sent in a positive survey and than disappeared and would not answer email or phone call - More

by A
Customer Service
Recommend Dealer
No
Employees Worked With
Aldo Rodriquez
Aug 23, 2022 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 23, 2022

Absolutely awful. Spent 30k on a car just for it to leave me stranded 6 weeks later and needing a new alternator. Called Rorhman Kia, spoke to service dept. who said t More

by NBARRIENTOS316
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel
Aug 28, 2022 -

Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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