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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

September 19, 2022

Good help. Annoyed I had to come back for the issue but glad it was taken care of and promptly More

by JENETEDRAGOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Sep 19, 2022 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia. We are happy to hear that your outstanding concerns were addressed quickly and efficiently and that we left you with a 5-star impression. We hope to see you again!

September 18, 2022

I have had to bring my car in several times for the same problem within a month and a half and it's still not fixed. If I let my car sit for one day I have to have it jump started each time. I had to pay ov More

by DSTEALER1762
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hidder
Sep 21, 2022 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 17, 2022

My sales representative was absolutely amazing. Michael was his name. He was extremely helpful. Made sure I was out on a timely fashion. I couldn’t have asked for a better deal. More

by STACYBOMICINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Fleker, Todd Pruitt
Sep 18, 2022 -

Schaumburg Kia responded

Stacy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Michael can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 17, 2022

Service was efficient. They assigned two mechanics to work on my vehicle shortening the usual amount of time to complete a service like this by half. They also provided reg More

by ldwalke222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Sep 18, 2022 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2022

Purchased my 2018 Kia Optima here, and trust the service department to get the job right the first time! More

by GILBERTRODJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Sep 16, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you are confident in the Bob Rohrman Schaumburg Kia team to get the job done. Drive safely in your 2018 Kia Optima, and we hope to see you back!

September 16, 2022

Excellent service! ! Mark was amazing! Great work as always. Timing and service done on time. More

by Nanvilla81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Sep 16, 2022 -

Schaumburg Kia responded

We are delighted that you had such a positive experience working with Mark and the team! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your feedback. See you next time!

September 16, 2022

Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by KSTEINBRUECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Sep 16, 2022 -

Schaumburg Kia responded

You are most welcome! Please let us know if there is anything else the Bob Rohrman Schaumburg Kia team can do for you. Take care!

September 16, 2022

Always take care of me and the service is top notch. Service department is extremely good. More

by RHN53153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles, Isaac Basurto
Sep 18, 2022 -

Schaumburg Kia responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

September 16, 2022

Issac did a really great job! Super sweet friendly guy. Took care of everything and made sure I was taken care of. More

by Julia V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Sep 18, 2022 -

Schaumburg Kia responded

Julia, We are very happy to hear Isaac provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

I went in and out quick. Service was wonderful. Mark took care of everything care free. I love the dealership so I go back every time for my car needs. Everyone is very frien More

by SIMO220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Sep 15, 2022 -

Schaumburg Kia responded

We strive to provide quick and efficient service, and it's wonderful to hear that that's what you received from Mark during your recent visit! Thank you for your loyal business!

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