Schaumburg Kia

Well the Dealership needs a physical redo, but the staff was very friendly and I was able to get in for an oil change at the last minute. Isaac who helped me was for pleasant to work with.....however I thin was very friendly and I was able to get in for an oil change at the last minute. Isaac who helped me was for pleasant to work with.....however I think I was mislead a bit on suggested work that might need to be done on my vehicle which is disappointing. An Example would be I was told I need my rear brakes done soon and my own mechanic said there was plenty left on my brakes. More

Isaac communicated well. Everything went smoothly from drop off to pick up. Oil change was completed very quick. Everything went smoothly from drop off to pick up. Oil change was completed very quick. More

Professional staff , fast service , friendly people , clean facility ,and manager did everything neatly and quickly. clean facility ,and manager did everything neatly and quickly. More

Not sure who Todd Pruit is as I didn’t work with him (only with salesman) Overall experience was great (only with salesman) Overall experience was great More

Service was good, however the car wash they supposedly did was horrible. They supposedly vacuumed and my car looked the same. They supposedly dried the car and still water dripping and nasty streaks were did was horrible. They supposedly vacuumed and my car looked the same. They supposedly dried the car and still water dripping and nasty streaks were on the car. More

Issac was very helpful and communicated very clearly. They were quick and did a great job. They were quick and did a great job. More

Great customer service, got great financing. Friendly and personable service from the salesman/finance department Friendly and personable service from the salesman/finance department More

This was my second visit and Christian always goes above and beyond to help me out. and beyond to help me out. More

Mark was responsive, and kept me informed through the whole repair. He made sure all necessary maintenance repairs were taken care of during my visit. He always makes me feel that I'm his only custome whole repair. He made sure all necessary maintenance repairs were taken care of during my visit. He always makes me feel that I'm his only customer that day. As a result when my daughter bought her KIA Sportage, I made sure that she met Mark so he could provide her the same customer service. More

It was a smooth and great experience I will definetly recommend family and friends to purchase a vehicle here. recommend family and friends to purchase a vehicle here. More