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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

September 27, 2022

Excellent service from Mark. Great communication, very transparent, knew what he was talking about and made sure I was taken care of. He really went above and beyond. Had a great More

by JJB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Sep 28, 2022 -

Schaumburg Kia responded

We're thrilled Mark went the extra mile to deliver straightforward and attentive professionalism! Thank you for supporting Bob Rohrman Schaumburg Kia!

September 25, 2022

I will definitely recommend this dealership to friends and family. Tiffany Phillips and Michael Felker were amazing. More

by HEATHER621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Felker , Tiffany Tremmel
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Sep 25, 2022 -

Schaumburg Kia responded

Tiffany and Michael will be so happy when we share your wonderful feedback with them! Thank you for the 5-stars!

September 25, 2022

They were really nice and helpful. Made sure to explain everything and we’re quick and on time More

by Acgagliar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
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Sep 25, 2022 -

Schaumburg Kia responded

We are very happy to hear Fil provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2022

Steve was great! Showed us all the features and was not over the top with pressuring us to buy. More

by KASEYCOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Steve Heinze, Michael Mallory, Anthony Longobardi
Report | Print
Sep 26, 2022 -

Schaumburg Kia responded

We're thrilled you enjoyed the service Steve provided! Thanks so much for taking the time to leave us this kind rating and review. We're grateful for your support here at Bob Rohrman Schaumburg Kia!

September 24, 2022

Juan is a nice young man. Cars are so expensive now days though. The manage needs to listen better. More

by CRAWFORDTHOMAS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Juan Aranda
Report | Print
Sep 25, 2022 -

Schaumburg Kia responded

Thomas, Thank you so much for your kind words for Juan, and for taking the time to leave us this wonderful feedback!

September 23, 2022

Worst Customer Service Ever! ! Will NEVER recommend this dealership. What an absolute nightmare. They need to learn how to communicate with their customers and not avoid them. The More

by MONICAMANIEZ73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Felker - 5 stars, Ricky Perez, Tiffany Tremmel, Todd Pruitt, Jim Smith
Report | Print
Sep 28, 2022 -

Schaumburg Kia responded

Monica, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 23, 2022

Worst Customer service ever. Communication is non existent. Will never recommend them for anything. Terrible shame they couldnt be honest with me. More

by MONICAMANIEZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Report | Print
Sep 28, 2022 -

Schaumburg Kia responded

Monica, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 23, 2022

i was happy with there customer service and treatment while my car was being serviced More

by RU832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Sep 23, 2022 -

Schaumburg Kia responded

Thank you for this wonderful review of Bob Rohrman Schaumburg Kia! We appreciate your business and hope to see you again for your next service!

September 23, 2022

It was a good experience. Kia was on time, and they completed the maintenance service by the stated time. More

by JIMDGUEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo
Report | Print
Sep 23, 2022 -

Schaumburg Kia responded

We are thrilled to hear your service experience at Bob Rohrman Schaumburg Kia went seamlessly! Thank you for the 5-stars, and have a great day!

September 22, 2022

In the end I got a car. I am ok with how it played out in the end. I would prefer to avoid the back and forth. More

by ROMANBBB
Recommend Dealer
Yes
Employees Worked With
Young guy
Report | Print
Sep 25, 2022 -

Schaumburg Kia responded

Roman, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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