Back

Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

Directions

By Type

2,737 Reviews of Schaumburg Kia

September 29, 2022

The service was great. Driver was very polite and friendly. The drive to and from work while the car was being serviced was short and comfortable. Mechanic was clear on how More

by BUCKLEY770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Sep 29, 2022 -

Schaumburg Kia responded

Thank you for your great review. We're glad to have your trust in our team's work here at Bob Rohrman Schaumburg Kia. It's great to hear that you felt informed throughout your visit.

September 28, 2022

Filip was outstanding. Kind, courteous and knowledgeable, excellent customer service. He is a true asset to this dealership More

by Barbdeuel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Filippo
Sep 28, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that Filip delivered such a successful service experience. Drive safely, and we hope to see you back again at Bob Rohrman Schaumburg Kia!

September 28, 2022

Isaac who was my contact for my service was professional, communicated well, and was knowledgeable. Service cost was on the higher side of the average I looked up on the internet. I had all the brakes, an More

by Chris N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Sep 28, 2022 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2022

Cool dealership Jeremiah was the one helped me out with it got me approved same day lovely staff.! I’ll definitely let friends and family know about them 100% great Service.! More

by ISAACLEVINGSTON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Sep 28, 2022 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

They took care of my recalls, but may have killed my battery, definitely a toss-up. More

by lachupacombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Medina
Oct 01, 2022 -

Schaumburg Kia responded

Quality customer service is always our number one priority, so we're disappointed that you didn't have a 5 star experience. Thank you for choosing Schaumburg Kia. Please reach out if you would like to discuss further.

September 27, 2022

I went in for a check engine light and oil change. Found I needed a engine replacement on my 2020 kia soul with under 27,000 miles. Ok, fine. Then find out there are no loaners and I have to rent but More

by mellieharris319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Medina
Oct 01, 2022 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 27, 2022

This was most pleasant experience I've had at a dealership in some time. I went to a different location for a recall repair that went from bad to awful quickly. Here, I was greeted quickly, offerre More

by Rinnis815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan-shuttle service, Fil Principato
Sep 27, 2022 -

Schaumburg Kia responded

Thanks for your wonderful review! We're overjoyed we could welcome you with timely and informative assistance that's earned Bob Rohrman Schaumburg Kia your loyalty. We look forward to working with you again!

September 27, 2022

Great experience would recomend it. T Y 4 every thing good job guys esp Christian More

by Lkrutwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Sep 27, 2022 -

Schaumburg Kia responded

Thanks for the great review for Christian and the Bob Rohrman Schaumburg Kia team! We appreciate it.

September 27, 2022

Trustworthiness is the most important thing to me and My experience has made me trust them More

by CHRISTINEBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Sep 27, 2022 -

Schaumburg Kia responded

Hi Christine - This review makes our day! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your feedback. Drive safely until we see you next!

September 27, 2022

Gabriel was WONDERFUL! He did a fantastic job with the process of buying a car! More

by SUELUISI
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Todd Pruitt, Gabriel Biggs
Sep 27, 2022 -

Schaumburg Kia responded

It will certainly make Gabriel's day when we tell him how much you appreciated his help throughout the purchasing process. Thank you from all of us at Bob Rohrman Schaumburg Kia!

...
34
...