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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

October 09, 2022

Nic was great. we enjoyed working with him on the long process of buying a car More

by MDKUKLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt, Nic DeSanti
Oct 10, 2022 -

Schaumburg Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Nic and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 09, 2022

They treated us well and gave us fair offers and they had great customer service More

by TONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Oct 10, 2022 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Tony, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2022

Great experience. Went in for an oil change and they also took care of a recall on the car. They told me it could take up to 2 hours and I had told him i was nervous a More

by DODIEANN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Oct 08, 2022 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 08, 2022

Good attention and good service, their communication was good and their worked on good time More

by PRINCE8700
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Oct 08, 2022 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2022

I went in on Friday my salesman was Kamarie. I receive horrible customer service from this dealership. They gave me a car with problems. The car was nasty in the inside. The maintenance light ca More

by Tonetta29
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Phillips , Kamarie Jones, Aldo Rodriquez
Oct 11, 2022 -

Schaumburg Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 11, 2022 -

Tonetta29 responded

At this point I just want a refund

October 06, 2022

Mark was AMAZING! !! Very clear with communication, super empathetic. Handled my car with amazing care and attention to detail. He 100000% deserves a raise and everythi More

by GDREYES.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles, Brianna Modugno
Oct 06, 2022 -

Schaumburg Kia responded

We couldn't agree more that Mark, as well as the rest of our team, always goes above and beyond to make sure our customers are happy. Thank you for the glowing feedback and we wish you many safe and happy miles! - Bob Rohrman Schaumburg Kia

October 06, 2022

Awesome service - Fil was great to work with very pleasant - Pretty quick in and out More

by CAREY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Oct 06, 2022 -

Schaumburg Kia responded

We will certainly let Fil and the Bob Rohrman Schaumburg Kia team know how much you appreciated all the help. Have a great day!

October 06, 2022

Awesome service Fil was great to work with, it was pretty quick in and out - Thank you More

by CAREY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Oct 06, 2022 -

Schaumburg Kia responded

We are elated to hear that Fil delivered fantastic service during your visit. Thank you for trusting Bob Rohrman Schaumburg Kia with your vehicle needs!

October 05, 2022

Checked in and went through everything quickly. Questions were answered and there was no confusion in what was expected. Great experience. More

by zbriber26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Oct 05, 2022 -

Schaumburg Kia responded

It is gratifying to hear that our team was so helpful and attentive. Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your feedback. Have a wonderful day!

October 04, 2022

Aldo Rodriguez was great, very helpful with my purchase. Very straightforward and helped me close the deal. More

by PROVIDO1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory, Todd Pruitt, Aldo Rodriquez
Oct 04, 2022 -

Schaumburg Kia responded

Aldo will be so happy to hear he made your purchasing process a total breeze! Thank you for the 5-stars from all of us at Bob Rohrman Schaumburg Kia!

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